How To Start A Shopify Ecommerce Agency
Are you looking to start a shopify ecommerce agency?
If you talk to any entrepreneur, getting started is one of the hardest parts of launching your own business.
There are many things to consider, such as:
- Validating your business idea
- Setting up your business structure
- Launch ideas for your business
- Determining your marketing strategy
- And much more!
In this detailed guide, we lay out all the steps to help you get started and run your business successfully.
💡 Introduction To Starting A Shopify Ecommerce Agency
Is Starting A Shopify Ecommerce Agency Right For You?
There are many factors to consider when starting a shopify ecommerce agency.
We put together the main pros and cons for you here:
Pros of starting a shopify ecommerce agency
• Flexibility
You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.
• Ability to start your business from home
It's not necessary to have a physical storefront or office space to get your business started. You can do everything from the comfort of your own home, at least in the beginning!
• Traffic to your website
A shopify ecommerce agency gives people a reason to visit your website and to keep coming back to you!
• High customer retention rates
Once a customer invests in your product, they've invested their time and energy to utilize your product/service which is highly valuable to them. Typically, your product or service becomes indispensable to your customer.
• High margins
The gross margins for your shopify ecommerce agency are typically around 52%, which is considerably high and allows you to grow your business and manage costs easily.
• Pick & choose the clients you work with
Shopify Ecommerce Agencyes have the ability to choose the clients they work with. You have the freedom to work with only a few loyal clients or with hundreds of clients!
• Gain exposure and experience
This career allows you to gain experience working for multiple different businesses - which will benefit your resume and also keep things interesting for you!
• Unlimited income potential
With starting a shopify ecommerce agency there is no cap as to how much income you can make. The stronger your business skills and the more energy/time you put into your career, the more you'll make.
• Predictable income stream
Your businesses income stream tends to be predictable based on the number of customers you have signed up. This makes financial planning and outlooks much more seamless!
• Higher likelihood of getting referrals
This business is all about referrals, which can be a a very impactful way to attract and retain customers. It's critical that you have a great referral program in place that incentivizes your customers to tell their friends about your product.
• Greater Income Potential
With this business, the sky is the limit in regards to your income potential.
• You get to do something you truly love
With starting a shopify ecommerce agency, you get to put your energy into something you are truly passionate about! You'll find yourself devoting as much time and energy as possible into the business to make it successful.
• You can decide who you work with
Gone are the days of working in a toxic work environment with employees that you may not vibe with. As a small business owner, you get to decide who you work and surround yourself with.
• You can work from anywhere!
Not only can you start your shopify ecommerce agency from home, you can also run your business from anywhere in the world. This is the entrepreneur dream.
• Strong Demand & Relatively Recession Proof
The demand for shopify ecommerce agency is increasing year over year and the business is known to be relatively recession proof.
• Ecommerce retail is growing fast
Ecommerce has been grown rapidly over the years and is expected to hit a total of 4.9 trillion dollars by 2021.
With running an ecommerce business, you provide your customers with alternative and more convenient shopping experience, which will ultimately drive sales.
• You establish yourself as an expert
With starting a shopify ecommerce agency, you establish yourself as an expert in your niche, which builds your credibility. In return, customers are more likely to trust you and refer you to other friends and family.
• Results and revenue happen quickly!
Unlike other businesses, it can be relatively quick to start seeing results and revenue. As long as you follow all the steps to validate your idea before launch, you are likely to see quick results and ROI.
Cons of starting a shopify ecommerce agency
• Longer Sales Process
A shopify ecommerce agency can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.
• High employee turnover
In the shopify ecommerce agency, employee turnover is often high, which can be quite costly and time consuming for your business. It's important to try and avoid this as much as possible by offering competitive pay, benefits, and a positive work environment.
• Churn
In this business, customers can cancel their membership or subscription for your services - which can make revenue forecasting challenging and unpredictable. It's important to focus on your churn rates and trends so that you can prevent this as much as possible.
• Time commitment
With starting a shopify ecommerce agency, all responsibilities and decisions are in your hands. Although this is not necessarily a negative thing, work life can take over at times. This can place a strain on friends and family and add to the pressure of launching a new business.
• Difficult to build trust with your customer
With starting a shopify ecommerce agency, there can be minimal face-to-face interaction, which means it can be a lot more difficult to establish trust with your customers. You'll need to go the extra mile with your customer to grab their attention and business.
• Complex development process.
The development process for a shopify ecommerce agency can be quite complex, which may cause delays and challenges when launching and growing your product.
• Complex maintenance
Your shopify ecommerce agency will require a long-term investment due to the need for updates, bug fixes, and security vulnerabilities. It's important that you (or someone on your team) stays on top of this at all times.
• Impatient customers
You may offer an engaging user experience for your customer, but customers expect a lot and may be impatient if they aren't pleased with your product or service.
• Learning Curve
When you start your own business, you no longer have upper management to provide you with a playbook for your roles and responsibilities. You should know the ins and outs of every aspect of your business, as every decision will come down to you.
• Equipment Breakdowns
Over the years, your equipment can get damaged, break down, and may need repairs which can be expensive. It's important you prepare for these expenses and try to avoid damages/wear & tear as much as possible.
• Technical issues can be frustrating
Technical issues are common in this business. If you struggle with the technical side of things, you may want to consider outsourcing this responsibility to save yourself the time and frustration.
Players
Big Players
- Shopify (8.07K Alexa Ranking)
- uAfrica.com (28.8K Alexa Ranking)
- Shopify (30.1K Alexa Ranking)
- Beeketing (37.7K Alexa Ranking)
- Shopify (40.3K Alexa Ranking)
Small Players
- The Crowdfunding Formula - Revenue $300K/month
- Velstar - Revenue $175K/month
- Importify - Revenue $60K/month
- Create Circus - Revenue $24K/month
- Friction Studio - Revenue $15K/month
Search Interest
Let's take a look at the search trends for shopify ecommerce over the last year:
How To Name Your Shopify Ecommerce Agency
It's important to find a catchy name for your shopify ecommerce agency so that you can stand out in your space.
Here are some general tips to consider when naming your shopify ecommerce agency
- Avoid hard to spell names: you want something easy to remember and easy to spell for your customers
- Conduct a search to see if others in the space have the same name
- Try not to pick a name that limits growth opportunities for your business (ie. if you decide to expand into other product lines)
- As soon as you have an idea (or ideas) of a few names that you love, register the domain name(s) as soon as possible!
Why is naming your shopify ecommerce agency so important?
The name of your business will forever play a role in:
- Your customers first impression
- Your businesses identity
- The power behind the type of customer your brand attracts
- If you're memorable or not
It's important to verify that the domain name is available for your shopify ecommerce agency.
You can search domain availability here:
Find a domain starting at $0.88
powered by Namecheap
Although .com names are the most common and easiest to remember, there are other options if your .com domain name is not available. Depending on your audience, it may not matter as much as you think.
It's also important to thoroughly check if social media handles are available.
As soon as you resonate with a name (or names), secure the domain and SM handles as soon as possible to ensure they don't get taken.
Here's some inspiration for naming your shopify ecommerce agency:
- All Together check availability
- Here To Shop check availability
- ShopShipFree check availability
- Shopping Spree check availability
- My Shop check availability
- Collective check availability
- Toss Select check availability
- Pretty Bag check availability
- Goodies Here check availability
- Acute Essentials check availability
- My Must-Haves check availability
- Basics check availability
- Notable check availability
- Focal Point check availability
- Instant Shop check availability
- Deep Cart check availability
- Dynamic check availability
- Barely Touched check availability
- MarketPlace check availability
- Solid check availability
- Unconditional check availability
- The Good Deal check availability
- Shopholic check availability
- Shop Nation check availability
- Big Shopping Store check availability
- Shop Addict check availability
- Ocean Bright check availability
- Digital Gala check availability
- Shop and Save check availability
- Browse Daily check availability
- Mixture check availability
- Wholesome check availability
- Total Shop check availability
- The Perfect Bag check availability
- The Techno Agency check availability
- Techno Logical check availability
- Shop Mafia check availability
- Prefect Tech check availability
- Flash Supply check availability
- The Regulars check availability
- My Essentials check availability
- The Cabinet check availability
- My Chester check availability
- The Haste Shopper check availability
- The Shopping Palace check availability
- Particular check availability
- Shop Vending check availability
- Higher check availability
- Shopping Essence check availability
- Window Shopper check availability
- The Good Fellow check availability
- Multi Dealer check availability
- Exhaustive check availability
- Exclusive check availability
- Repetitive check availability
- Terminal check availability
- Ritual Store check availability
- Wardrobe check availability
- Voodoo Shop check availability
- The Idiom Store check availability
- Blended check availability
- The Fundamental check availability
- Initial check availability
- The Typical check availability
- Butterfly check availability
- Rooted check availability
- Materialistic check availability
- Biggish check availability
- Optimum check availability
- Symbolic check availability
- Average Shop check availability
- Ultimate check availability
- Typical Shop check availability
- Common Store check availability
- Vintage check availability
- The Particular check availability
- The Particular Comradeship check availability
- Upcountry Company check availability
- Own Companion Spot check availability
- MultiAgency check availability
- Own check availability
- Comfortable check availability
- Supervisory Means Pro check availability
- Authority Group check availability
- Italian Companionship Place check availability
- Comfortable Cyberspace Pro check availability
- Society Group check availability
- Watchdog Group check availability
- Searchable Internet Collective check availability
- Private Delegacy Group check availability
- Internet Group check availability
- Hastily Agency check availability
- Successful check availability
- Bad check availability
- Chartered Corporations check availability
- Organization Collective check availability
- External Way check availability
- Stock Companion check availability
- SerialOnline check availability
- National Bureau Co check availability
- LargestAgency check availability
- Social Authority Place check availability
- Available Cyber Spot check availability
- The Specialized check availability
- Autonomous Association check availability
- ExcellentCompany check availability
- Companied Company check availability
- Active Association check availability
- Internet Collective check availability
- Villany Company check availability
- Searchable check availability
- LargeCompany check availability
- Creative Office Collective check availability
- Independent Organization Place check availability
- Availahle Web Spot check availability
- Active Representation Pro check availability
- Largest check availability
- The Editorial check availability
- Rational Way Spot check availability
- The Sociological Site check availability
- SafeOnline check availability
- Stock Comradeship Place check availability
- Hush puppy Company check availability
- Content check availability
- The Goodly Troupe check availability
- The Editorial Cyberspace check availability
- The Sociological check availability
- The Smaller check availability
- Pleasant check availability
- Viewable Electronically Group check availability
Read our full guide on naming your shopify ecommerce agency ➜
How To Create A Slogan For Your Shopify Ecommerce Agency:
Slogans are a critical piece of your marketing and advertising strategy.
The role of your slogan is to help your customer understand the benefits of your product/service - so it's important to find a catchy and effective slogan name.
Often times, your slogan can even be more important than the name of your brand.
Here are 6 tips for creating a catchy slogan for your shopify ecommerce agency:
1. Keep it short, simple and avoid difficult words
A great rule of thumb is that your slogan should be under 10 words. This will make it easy for your customer to understand and remember.
2. Tell what you do and focus on what makes you different
There are a few different ways you can incorporate what makes your business special in your slogan:
- Explain the target customer you are catering your services towards
- What problem do you solve?
- How do you make other people, clients, or your employer look good?
- Do you make people more successful? How?
3. Be consistent
Chances are, if you're coming up with a slogan, you may already have your business name, logo, mission, branding etc.
It's important to create a slogan that is consistent with all of the above.
4. Ensure the longevity of your slogan
Times are changing quickly, and so are businesses.
When coming up with your slogan, you may want to consider creating something that is timeless and won't just fade with new trends.
5. Consider your audience
When finding a catchy slogan name, you'll want to make sure that this resonates across your entire audience.
It's possible that your slogan could make complete sense to your audience in Europe, but may not resonate with your US audience.
6. Get feedback!
This is one of the easiest ways to know if your slogan will be perceived well, and a step that a lot of brands drop the ball on.
Ask friends, family, strangers, and most importantly, those that are considered to be in your target market.
Here's some inspiration for coming up with a slogan for your shopify ecommerce agency:
- Transforming every Shopify store for the better
- We make your Shopify business successful
- We see to it that your Shopify succeeds
- Building Shopify store throughout the years
- Shopify business taken to the next level
- We make your Shopify venture possible
- The enthusiasm for Shopify never stops
- Sell anything online without problems
- Shopify business made easier
- The Shopify agency that cares
- Amazing Shopify store starts here
- Shopify agency that cares
- We live and breathe Shopify
- Every venture comes with a prize
- Profitable Shopify store made possible
- Let your business shine
- The next big thing in Shopify
- Let your full potential come out
- Make your Shopify store profitable
- Building opportunities around Shopify
- We make your Shopify journey satisfying
- The ultimate potential of your Shopify store unleashed
- The best Shopify agency in the planet
- Where opportunities and shops meet
- Nurturing businesses from all over the world
- Expect the best from the reliable agency
- Online shopping to the next level
- Making a change in the online shopping industry
- Making impossible, possible
- More sales, more fun
- Shopify just got even better
- More business, more income
- The epitome of online shopping
- A fruitful business starts with us
- It Does Exactly What It Says On The Onlinebuying.
- Always The Real Thing, Always Shopify.
- Take Two Bottles Into The Onlinebuying?
- Onlinebuying Will Be For You What You Want It To Be.
- Crunch All You Want. We'll Make Onlinebuying.
- Shopify The Time Is Now.
- Be Consistent
- Shopify Built To Perfection.
- The Art Of Onlinebuying.
- Onlinebuying Is Forever.
- Stelco Is What We Do
- Everyone Wants A Shopify.
- Where Do You Want Onlinebuying To Go Today?
- I Can't Believe It's Not Shopify.
- Public Gesellschafts Are What We Do
- Whole Company, Built For You
- Good Undertakings Are What We Do
- See The USA In Your Company.
- The Ultimate Onlinebuying Machine.
- Why Can't Everything Orange Be Company?
- We Bring The Good Onlinebuying To Life.
- Company Is A Never Ending Story.
- Everyone Should Believe In Onlinebuying.
- Now With 50% More Onlinebuying!
- Shopify's Got It All!
- Company Tested, Mother Approved.
- Local Entities Are What We Do
- From Microscopic To Great
- Nothing Is Faster Than Shopify.
- Go Farther With Onlinebuying.
- Work Hard, Accompany Harder
- Company - Enjoy The Difference.
- Bet You Can't Eat Shopify.
- Limited Company, We Are Here
- You Don't Want Shopify As Your Enemy!
- Saved By Company
- Shopify Online.
- Shopify Prevents That Sinking Feeling.
- Company, Where Success Is At Home.
- There's Only One Thing In The World I Want And That Is Shopify.
- Onlinebuying Gets An AOnlinebuying.
- Would You Give Someone Your Last Shopify?
- Makes You Feel Onlinebuying Again.
- Company Will Live On Forever.
- Company For All Time.
- I Can't Believe It's Not Shopify.
- Onlinebuying, One For All.
- Shopify Gets It Done On Time.
- Nothing Is Faster Than Company.
- Onlinebuying, I Want It All.
- Come To Life. Come To Shopify.
- Your Shopify, Right Away.
- Do You Have The Shopify Inside?
The Consulting Business Model
When implementing a consulting business model, you have a number of approaches to choose from:
Here are a few of the most common consulting business models:
1. The Time-Based Model
This is one of the more traditional consulting business models - where your rate, terms, and scope of work are outlined at the very beginning of the project.
Typically, with this model you would choose a day rate or an hourly rate.
2. The Project-Based Model
With a project-based model, you and your client agree on the scope of work you will be performing for a set amount of money.
There is typically a contract in place which covers the deliverables and expectations from both parties.
3. The Retainer-Based Model
The retainer model involves providing ongoing service for your clients over a specific period of time.
You may not provide a specific deliverable for your client, but instead, a broad scope of work over a set period.
4. The Consulting-Firm Model
This model is becoming more and more popular. The consulting firm model involves hiring freelancers or employees to complete work for your clients on your behalf.
Typically, in this situation, you still manage the relationship with the client, but you delegate some or all of the work to your team.
Which model should you choose?
The best way to determine which business model you will choose is to research other entrepreneurs or agencies in your space that are offering the same or similar service.
This will allow you to identify your competition, set your pricing, and determine your target audience.
Learn more about starting a shopify ecommerce agency:
Where to start?
-> How much does it cost to start a shopify ecommerce agency?
-> Pros and cons of a shopify ecommerce agency
Need inspiration?
-> Other shopify ecommerce agency success stories
-> Examples of established shopify ecommerce agency
-> Marketing ideas for a shopify ecommerce agency
-> Shopify ecommerce agency slogans
-> Shopify ecommerce agency names
Other resources
-> Shopify ecommerce agency tips
-> Shopify ecommerce agency hashtags
🎬 How To Start A Shopify Ecommerce Agency

How Much Does It Cost To Start A Shopify Ecommerce Agency
If you are planning to start a shopify ecommerce agency, the costs are relatively low. This, of course, depends on if you decide to start the business with lean expenses or bringing in a large team and spending more money.
We’ve outlined two common scenarios for “pre-opening” costs of starting a shopify ecommerce agency and outline the costs you should expect for each:
- The estimated minimum starting cost = $62
- The estimated maximum starting cost = $44,861
Startup Expenses: Average expenses incurred when starting a shopify ecommerce agency. | Min Startup Costs: You plan to execute on your own. You’re able to work from home with minimal costs. | Max Startup Costs: You have started with 1+ other team members. |
---|---|---|
Office Space Expenses | ||
Rent: This refers to the office space you use for your business and give money to the landlord. To minimize costs, you may want to consider starting your business from home or renting an office in a coworking space. | $0 | $5,750 |
Utility Costs For Office Space: Utility costs are the expense for all the services you use in your office, including electricity, gas, fuels, telephone, water, sewerage, etc. | $0 | $1,150 |
WiFi & Internet: Whether you work from home or in an office space, WiFi is essential. Although the cost is minimal in most cases, it should be appropriately budgeted for each month! | $0 | $100 |
Total Office Space Expenses | $0 (min) | $7,000 (max) |
Employee & Freelancer Expenses | ||
Payroll Costs & Fees: Payroll cost means the expense of paying your employees, which includes salaries, wages, and other benefits. This number depends on if you decide to pay yourself a salary upfront and how many employees you have on payroll. At first, many founders take on all responsibilities until the business is up and running. You can always hire down the road when you understand where you need help. Keep in mind, if you do plan to pay yourself, the average salary founders make is $50K. | $150 | $250 |
Employee Hiring Expenses: Apart from payroll and benefits, there are other hiring employees costs. This includes the cost to advertise the job, the time it takes to interview candidates, and any other turnover that may result from hiring the wrong candidate. | $1 | $2 |
Employee Rewards: It's vital to acknowledge and reward workers, whether they hit their goals or do a great job. This does not have to be costly. In fact, simply taking workers out to a meal or giving a gift or bonus is among the many ways to show how the worker is valued! | $0 | $100 |
Total Employee & Freelancer Expenses | $151 (min) | $352 (max) |
Website Costs | ||
Website Builder: The cost of your website will vary depending on which platform you choose. There are many website builders on the market, so it's important you choose the right one for your business and overall goals. To learn more about your options + how to build a great website, check out this article. | $10 | $500 |
Web Designer: Web design includes several different aspects, including webpage layout, content creation, and design elements.If you have the skills and knowledge to design your website on your own, then outsourcing this to an expert may not be necessary. There are plenty of other ways you can design a beautiful website using design tools and software. | $200 | $6,000 |
Domain Name: Your domain name is the URL and name of your website - this is how internet users find you and your website.Domain names are extremely important and should match your company name and brand. This makes it easier for customers to remember you and return to your website. | $12 | $200 |
Business Email Hosting Service: An email hosting runs a dedicated email server. Once you have your domain name, you can set up email accounts for each user on your team. The most common email hosts are G Suite and Microsoft 365 Suite. The number of email accounts you set up will determine the monthly cost breakdown. | $1 | $15 |
Website Hosting Costs: Server hosting is an IT service typically offered by a cloud service provider that hosts the website information and allows remote access through the internet. A hosted server can help you scale up and increase your business’s efficacy, relieving you from the hassles of on-premise operations. | $0 | $300 |
Website & Live Chat Tool: If your business values high-end customer service, you must consider utilizing a website chatbot. Website chatbots play a pivotal role in converting site visitors into long-term customers. Typically, there are different tiers of pricing and features offered by Live Chat service providers. | $0 | $200 |
Total Website Costs | $223 (min) | $7,215 (max) |
Business Formation Fees | ||
Small Business Insurance: Depending on which state you live in and the business you're operating, the costs and requirements for small business insurance vary. You can learn more here. | $500 | $2,000 |
Permit and License Fees: Depending on your industry, there are certain licenses and permits you may need in order to comply with state, local, and federal regulations. Here is an article that goes over all the permits and licenses you may need for your shopify ecommerce agency. | $50 | $700 |
Lawyer Fees: Although you may want to avoid attorney fees, it's important that your business (and you) are covered at all costs. This comes into play when creating founder agreements, setting up your business legal structure, and of course, any unforeseen circumstances that may happen when dealing with customers or other businesses. | $0 | $1,500 |
Set up business: LLC & Corporations: The first step in setting up your business is deciding whether your business is an LLC, S Corp or C Corp. The cost for this depends on which state you form your business and which structure you decide on. We put together an article that goes over the 10 Steps To Setting Up A Business. | $50 | $500 |
Total Business Formation Fees | $600 (min) | $4,700 (max) |
App Creation Costs | ||
App Development: App development is the process of creating software intended to run on a mobile device.In addition to coding, there are other elements to consider:- design- back end development- security- architecture- testingMany businesses hire an expert that has the technical knowledge to design and develop an app.Depending on the scope of your project, the cost can vary. Some business owners learn to code on their own to minimize these costs, and others, hire a developer to work for them part-time or full-time. | $1,000 | $20,000 |
Total App Creation Costs | $1,000 (min) | $20,000 (max) |
Software Expenses | ||
Design Programs & Software: These programs might include the Adobe family of design tools: Photoshop, Illustrator, InDesign and others. This is typically a monthly subscription ranging from $10-$50/mo. | $0 | $50 |
Email marketing tool: If you plan to grow your email list and email marketing efforts, you may want to consider investing in an email marketing platform (ie. Klaviyo, MailChimp). We put together a detailed guide on all of the email marketing tools out there + the pricing models for each one here. | $0 | $100 |
IT Support: IT support installs and configures hardware and software and solves any technical issues that may arise.IT support can be used internally or for your customers experiencing issues with your product/service.There are a variety of tools and software you can use to help with any technical issues you or your customers are experiencing. This is a great option for businesses that do not have the means to hire a team of professionals. | $150 | $2,000 |
Accounting & Invoicing Software: It's important to have an accounting system and process in place to manage financials, reporting, planning and tax preparation. Here are the 30 best accounting tools for small businesses. | $0 | $50 |
Project Management Software: You may want to consider using a project management and collaboration tool to organize your day-to-day. This can also be very beneficial if you have a larger team and want to keep track of everyones tasks and productivity. For a full list of project management tools, check out this full list here. | $0 | $25 |
Internal Communication Tool: If you plan to have multiple members on your team, you may want to consider an instant message tool such as Slack or Telegram. The cost is usually billed per month (approx $5/user/month) or there are freemium versions available on many platforms. | $0 | $20 |
Social Media Management Tools: If you plan to do social media marketing for your shopify ecommerce agency, you should consider investing in a social media automation or publishing tool. This will save you time and allow you to track performance and engagement for your posts. Here is a list of 28 best social media tools for your small business. | $0 | $50 |
Payroll Software: The main purpose of payroll software is to help you pay your team and track each of those payments (so that you don't have to do it manually). If you do not have any employees or have a very small team, payroll software may not be necessary at this stage. Here are the 11 best payroll tools for small businesses! | $0 | $200 |
File Hosting Service: It's important to make sure the information for your shopify ecommerce agency is stored and protected should something happen to your computer or hard drive. The cost for this is affordable and depends on how much data you need to store. To learn more about the different options and pricing on the market, check out this article. | $0 | $299 |
Total Software Expenses | $150 (min) | $2,794 (max) |
Advertising & Marketing Costs | ||
Business Cards: A shopify ecommerce agency involves quite a bit of customer interaction, whether that is attending tradeshows, sales calls or simply having face to face interaction with prospective clients. Business cards are a great way to stay front of mind with your clients. | $0 | $50 |
Customer Research & Surveys: Many shopify ecommerce agency's conduct industry and consumer research prior to starting their business. Often times, you need to pay for this data or hire a market research firm to help you in this process. | $0 | $300 |
Direct Campaigns, Printing and Mailing: Although it may sound old-school, traditional marketing methods can be a cost-effective way to drive awareness for your brand. This includes flyers, postcards, sales letters, coupons, special offers, catalogs and brochures. | $0 | $300 |
Affiliate Marketing Commission & Fees: If you want to increase revenue for your shopify ecommerce agency, affiliate marketing is a great way to promote your product to a new audience. When determining affiliate commission rates you will offer, you will want to take into account the price and margin for your product to ensure affiliate marketing is worth it for your business. According to Monitor Backlinks, the average affiliate commission rate should be somewhere between 5% to 30%. To learn more about how to set commission rates, check out this article.. | $0 | $250 |
Influencer Marketing: Partnering with like-minded influencers is one of the most effective ways to grow your social media presence. Many small businesses simply gift a free item in exchange for an influencer post, or pay the influencer directly. | $0 | $750 |
Press: If your business and story is unique enough, press and media attention may come to you, but odds are, you may need to do your own outreach and budget for this. We put together a guide here that discusses different press opportunities (both free and paid). | $0 | $500 |
Google Ads: With Google Ads you have the ability to control how much you spend by simply setting a monthly budget cap. Additionally, with these ads you only pay for results, such as clicks to your website or phone calls! It's okay to start with a small budget at first and make changes accordingly if you see valuable returns. | $0 | $300 |
Facebook & Instagram Ads: With Facebook and Instagram ads, you set your budget and pay for the actions you want (whether that be impressions, conversions, etc).You can learn more about pricing based on your impressions here. | $0 | $350 |
Total Advertising & Marketing Costs | $0 (min) | $2,800 (max) |
Total Starting Costs | $62 (min) | $44,861 (max) |
Raising Money For Your Shopify Ecommerce Agency
Here are the most common ways to raise money for your shopify ecommerce agency:
Bootstrapping
You may not need funding for your shopify ecommerce agency.
In fact, many entrepreneurs take this approach when starting their own business, whether they have a little amount of cash or a substantial amount to get started.
So what exactly does the term "bootstrapping" mean?
This method essentially refers to self-funding your businesswithout external help or capital and reinvesting your earnings back into the business**
Bootstrapping means building your company from the ground up with your own, or your loved ones, personal savings and reinvesting all earnings back into the business
Here are some tips to consider when bootstrapping your business:
- Use your savings as your capital - one of the best ways to bootstrap your business is to collect your savings and use them as startup capital. This will also help you avoid using your personal or business credit cards when getting started.
- Determine exactly how much capital you need and how much capital you have to get your business off the ground. Generally, when bootstrapping your business, you may want to consider starting a business that involves less startup capital.
- Consider starting a business that will generate immediate returns so you can put money back into the business
- Be as lean as possible - this refers to cutting down expenses as much as possible, such as payroll, fancy software tools, unnecessary travel, renting an office, etc
- Consider outsourcing instead of hiring - in the beginning, you may not need to hire someone permanently to help run your business. It tends to be much less expensive to outsource work to a freelancer and hire someone permanently down the road!
Want to learn more about bootstrapping your business? Check out this article
VC Funding
VC funding is a traditional and long process, but an effective way to raise money for your business.
The term "VC funding" refers to venture capital firms investing in businesses in exchange for equity.
The VC's (venture capitalists) are an individual or small group investing in your business and typically require substantial ownership of the business, with the hope of seeing a return on their investment.
VC's are typically the best approach for businesses with high startup costs - where it would be very difficult to raise the money on your own or through a loan.
When deciding whether to take this approach, it's important that you have a few things in place first, and know what you're getting yourself into:
Determine if your business is ready
Having an idea is not enough to get VC funding.
Typically, VC's will check to make sure you have these things in place prior to closing any deal:
- An MVP (Minimal Viable Product)
- A founding team with all proper documents in place (articles of organization, business formation)
- A validated idea with actual customers buying your product/service
Get everything in place and build a pitch deck
A VC individual or firm will be expecting a fine-tuned presentation that gives an overview of your business.
Here's what you should consider including in your pitch deck:
- Management team, their previous experience + current roles in the business
- Market challenge and solution
- Company financials - including a P&L statement, cash flow statement, and projections
- Company progress
- Investment amount - how much do you need and why?
Research the right VC to fund your business
Research the types of VC investors out there and what niche they focus on.
Then, put together a list of target VC's you want to approach and your strategy around setting up meetings.
Be sure you have everything in place (as discussed above) before setting up any meeting!
Make sure the terms and expectations are right for your business
Committing to VC funding is a big deal and a decision that should not be made lightly.
Although the money and experience from VC's can help your business quickly grow, you are also giving away a stake in the company, and the money comes with strings attached.
Be sure you do your due diligence in finding the right investor - one that truly believes in the growth and success of your business.
What Skills Do I Need To Succeed In Starting A Shopify Ecommerce Agency?
As a shopify ecommerce agency, there are several essential skills and characteristics that are important to identify prior to starting your business.
Let’s look at these skills in more detail so you can identify what you need to succeed in your day-to-day business operations:
Business Savvy Skills
When starting a shopify ecommerce agency, there are a few fundamental business skills you will want to learn in order to be successful:
- Leadership and training skills: A great team starts with YOU. Make sure you have all company policies and training procedures in place prior to hiring your team
- Decisive and self-confident: Over the course of your career, you will need decisions that could impact your business significantly. It's important you are able to think clearly and rationally about these decisions.
- Ability to understand the financials: You don't need to be an accountant, but it is important that you are able to clearly understand and define metrics such as expenses, revenue, profit, margins, COGS, etc.
- Strategic Thinking: Setting clear goals and benchmarks, identifying opportunities, risks. Ability to effectively communicate these insights to your team.
These are a few of many business savvy skills you should have (or work on) when starting a shopify ecommerce agency.
For a full list, check out this article here.
Design Skills
Whether you are the one designing the product or the decision-maker for the product, an eye for design is critical when starting a shopify ecommerce agency. Here's what this looks like:
- Creative Thinking - the ability to develop or design different products or ideas
- Visualization - being able to imagine or visualize how the product will look
- Articulation - the ability to communicate what the design will look like and how it will be executed
- Detail-oriented - paying close attention to all of the small pieces when designing or working on a project
- Some technical skills - knowledge of the design software you are using to create the product or build prototypes.
Other skills that may be valuable to have when starting a shopify ecommerce agency include digital marketing skills, branding experience, and basic business knowledge.
Coding Skills
Here are some critical skills you will need to start your shopify ecommerce agency:
- Language acquisition: Common languages include Java, Ruby, Python, HTML)
- Creative thinking: Ability to develop innovative solutions and think outside the box
- Analytical skills: Ability to troubleshoot issues quickly and efficiently
- Attention to detail: Precise and detailed in the approach so that little to no errors arise
- Calm & Collective: Critical that you are able to stay patient when challenges arise
- Communication skills: The ability to explain your approach in a clear and concise way that all team members can understand.
To see more skills and qualities people look for in a shopify ecommerce agency, check out this article.
Self Motivation Skills
Self motivation and discipline skills are critical in order to become successful in this field.
It's likely that you will find yourself starting and running your shopify ecommerce agency from home, which could mean there are more distractions for you.
Here are the basic skills needed for self motivation & discipline:
- Becoming a self starter: It's important that you are capable of independently completing a task without the help or direction of anyone else
- Listening and following directions: When you are given direction by others, it's critical that you are able to follow directions and ask the right questions in order to get your job done
- Taking the initiative in problem solving: Instead of taking the easy route, you'll need to learn to troubleshoot issues on your own as much as possible.
Customer Service Skills
Friendly communication with customers and the ability to address service issues is a critical part of the job.
Here are some customer service skills you may want to consider prior to starting a shopify ecommerce agency:
- Professionalism: The way you act, present yourself, and respond to situations all leave an impression on your customer. It's important to stay professional at all times when handling customer requests or issues.
- Problem-solving: When issues arise, it's important that you are able to think quick on your feet and address the situation with a calm and clear solution
- Friendly-manner: This is an obvious one, but customers truly appreciate someone that can respond in a quick, efficient, and friendly manner.
- Proficient in writing: These skills include the ability to write well-crafted emails, service tickets, and any other programs used by the business (ie. chat functions, SMS texting)
Advice For Starting A Shopify Ecommerce Agency
We've interviewed thousands of successful founders at Starter Story and asked what advice they would give to entrepreneurs who are just getting started.
Here's the best advice we discovered for starting a shopify ecommerce agency:
Dan Sheard, founder of Velstar ($175K/month):
Have sufficient cash in the bank or you’ll take on the wrong projects and drop prices.
Read the full interview ➜
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Dan Sheard, founder of Velstar ($175K/month):
You have to accept that most days will be a challenge, you’ll even find yourself wondering why you decided to start the business in the first place. But persevere, things do get better!
Read the full interview ➜
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Write a Business Plan
Writing a business plan from the start is critical for the success of your shopify ecommerce agency.
Why?
Because this allows you to roadmap exactly what you do, what your overall structure will look like, and where you want to be in the future.
For many entrepreneurs, writing out the business plan helps validate their idea and decide whether or not they should move forward with starting the business.
You may want to consider expanding upon these sections in your business plan:
- Executive Summary: Brief outline of your product, the market, and growth opportunities
- Overviews and Objectives: Overview of your business, target customers, and what you need to run your business
- Products and Services: Specifics on the products and services your business will provide
- Market Opportunities: Analysis of customer demographics, buyer habits and if your product is in demand
- Marketing: Outline of your marketing plan and how you plan to differentiate yourself from other customers
- Competitive analysis: Analysis of your competition and the strengths and weaknesses therein
- Operations: Hierarchal structure of the company and what it will take to run the business on the day-to-day
- Leadership Team: Detailing roles and responsibilities of each manager based on their specific skill-set
- Financial Analysis Understanding of all expenses, operating budgets, and projections for the future.
Learn more about how to write a business plan here
Determine Which Business Bank Account You Need
There are hundreds of banks out there, and it can be overwhelming to find one that's right for your business.
Here are some factors you may want to consider:
- Location - Is your bank close enough that you can easily make deposits or get cash?
- Low Fees - Make sure to understand any and all fees associated with setting up and maintaining your bank account. Ask for a list - banks usually try to keep this hidden and in the fine print.
- Online Banking Services - Make sure you can easily navigate through your online portal and you have easy access to everything you need.
- Line of Credit - What do your options look like (even if you don't need this now, you may need this down the road).
- Every bank has something that differentiates them from the rest, so make sure whatever that is applied to your needs and values.
Check out this list of the 13 Best Banks for Small Business in 2020 and what makes them so unique.
Setting Up Your Shopify Ecommerce Agency (Formation and Legal)
When it comes to setting up your business, you may find yourself in a place where you have to make some financial and legal decisions.
The first thing you'll want to decide on is whether you want to be an LLC, S-Corp, or C-Corp.
These three options are found to be the most common when starting a small business, and all serve to protect your personal assets and also provide you with certain tax benefits.
- LLC: All income and expenses from the business are reported on the LLC personal income tax return.
- S corp: Owners pay themselves salaries + receive dividends from profits.
- C Corp: C Corps are separately taxable entities that file a corporate tax return (Form 1120). No income tax is paid at the corporate level and any tax due is paid at the owners individual expense.
Depending on where you're conducting business, you'll also want to consider securing the proper permits, licenses and liability insurance.
Learn more about securing the right permits and licenses ➜
Need to start an LLC? Create an LLC in minutes with ZenBusiness.
How Do I Pay Myself As A Small Business Owner?
Most entrepreneurs start a business to do something they love- but at the end of the day, you still have bills to pay (maybe now more than ever).
But it's important to strike the right balance - if you pay yourself too much, you could be putting your business at risk.
There are two common ways to pay yourself as a business owner:
1. Owner's Draw
Many entrepreneurs pay themselves through an owner's draw. This means that you are technically sean as "self-employed" through the eyes of the IRS and are not paid through regular wages.
At the point that you collect money from the draw, taxes typically are not taken out - so make sure you are prepared to pay these taxes once you file your individual return.
As an owner who takes a draw, you can legally take out as much as you want from your equity.
This type of compensation is suited for Sole props, LLCs, and partnerships. If you’re an S corp, you can pay yourself through both a salary and draw if you choose.
2. Salary
If you decide to pay yourself a salary, you will receive a set and recurring amount. This will be taxed by the federal government and the state you reside in.
The reality is that it can be really complicated to set your own salary, so we have some tips for you to consider:
- Take out a reasonable amount that allows you to live comfortably but also sets your business up for success
- Consider the number of hours you are working weekly + the type of duties you are performing.
- Set your salary based on your industry-standard, location, and profits (or projected profits)
- Look at your P&L statement: Deduct your own pay from that amount. This is important so you can first tackle important business expenses, and then pay yourself from the amount leftover.
- Pick a payroll schedule (and stick to it)! In the US, it's most common to pay yourself and employees twice a month.

To learn more about how to pay yourself and what is a reasonable amount, check out this article.
How To Price Your Shopify Ecommerce
One of the most challenging aspects to starting a shopify ecommerce agency is determining how much to charge for your shopify ecommerce.
When businesses under-price their product, this can be extremely detrimental to their bottom line and reputation.
Often times, businesses under-price their products to drive demand and volume, but that last thing you want is for customers to view your product/service as "cheap." Additionally, this can have a big impact on the type of customer you attract, which can be difficult to recover from.
On the other hand, when businesses over-price, this tends to be just as damaging to the business.
When customers buy, it's likely that they will explore the internet and look at other competitors to ensure they're getting the best value + deal. This is why it's so important that you research your competition and understand where you land in the marketplace.
Here are some factors to consider when pricing your product:
Understand your customer
It's important that out of the gates, you identify the type of customer you want to attract and how much they're willing to pay for your service. One great way to do this is by surveying your customers. Here are some important items you'll want to takeaway:
- Customer demographic: Age, gender, location, etc.
- Buying habits of your customer: What they buy + when they buy
- Level of price sensitivity with your customer
All of these segments will help you identify the type of customer you're attracting and how to price your product accordingly.
Understand your costs
When pricing your shopify ecommerce, it's critical that you first identify all of your costs and consequently mark up your shopify ecommerce so you can factor in a profit.
The actual cost of your shopify ecommerce may include things like:
- The actual cost to make the product (ie. raw materials, supplies, manufacturer).
- Shipping + overhead fees
- Rent
- Operating costs to run your business
You may want to consider creating a spreadsheet with every single expense involved in operating/owning your business. This will give you an idea as to what you need to generate in order to at the very least, break-even and will help you price your products to factor in a profit.
Create revenue goals
When determining the price of your shopify ecommerce, you'll want to create goals for revenue + how much profit you want your shopify ecommerce agency to make.
This process is simpler than you may think:
- Think about your breakeven cost (by completing the above step).
- Create a revenue goal based on your break-even cost
- Evaluate the # of items you plan to sell in a given period (make sure this is a realistic number)
- Divide your revenue goal by the number of items you plan to sell
This figure will help determine your estimated price per product in order to meet your revenue goals.
Evaluate your competition
The last piece in determining how to price your shopify ecommerce is by simply looking at your competition.
The best way to do this is by finding like-minded businesses that offer product(s) with similar perceived value. Then, you can compare prices of the different businesses and determine where your shopify ecommerce fits best in the marketplace.
All of these factors play an equal part in pricing your shopify ecommerce, so it's important you evaluate each one individually to come up with an accurate price that will help optimize your business from the start.
Rate Calculator: How to Calculate The Price For Your Shopify Ecommerce Services
Our calculator is designed to be simple and easy to use.
The goal is to help you set realistic expectations and understand the hourly rate you should be charging to make your desired profit.
Please input below:
What Type Of Clients Will Buy Your Shopify Ecommerce
It's important to first establish who you will be selling to, whether it's to businesses or consumers.
Typically, in this industry, products are sold to B2B markets (business-to-business).
Let's take a look at what this means for your shopify ecommerce agency:
B2B (or business to business) is a transaction where your shopify ecommerce agency sell's your product or service to other businesses to help them grow.
Business-to business industries typically includes SaaS products, B2B marketing firms, and other business supply companies.
Unlike B2C markets, the audience is not a consumer at all, but instead a business - so it's important to understand how to best market your product/services to that target audience.
With B2B, driving leads means understanding another company's business processes and creating a business strategy that will help their operation scale and grow.
Here are some tips to consider:
- Your main focus when selling to other businesses is showing value to their business and overall return on investment
- Focus on building relationships, rather than extending your brand awareness through social networks.
- Marketing approach should include things like attending conventions, conferences, and optimizing your online presence (SEO, email outreach, etc)
- Understand that the sales process may mean more effort educating your client, so it's important that you have a well-trained sales team that is knowledgable about the product
Identify Target Customer
A very critical piece in building shopify ecommerce agency is to identify your ideal target customer.
- Develop a niche and create a consistent brand that reflects your target customer.
- The colors, logo, content, and overall website should resonate with your target customer and should draw them in by helping them solve their specific "need".
Building an MVP (Minimal Viable Product)
When building a shopify ecommerce agency, it's critical that you first validate your product/service rather than rushing to build it right away.
This could save you months, if not years of building the wrong product/service.
If you're hoping to decrease any sort of risk that comes with launching your shopify ecommerce agency, designing a prototype can be a great way to de-risk your situation.
The point of your shopify ecommerce prototype is that it doesn't have to be perfect.
In the beginning stages, it doesn't matter how rough V1 of your prototype is, it's more important to just get started and you can always refine from there based on feedback from your network and most importantly your customers.
How To Build A MVP
Here are several different ways of building a prototype/MVP:
- Start by building a landing page to see if customers actually need your product and if they are willing to pay for it
- Build a very basic version of your idea and ask for immediate feedback from potential customers
- Present a problem and solution via Facebook/Instagram Ads and see what the response is like
Narek Vardanyan, founder of The Crowdfunding Formula dives deep into the process of designing and prototyping their product:
We noticed that other agencies only relied on FB advertising. No agency truly customized their marketing activities to each campaign or diversified their traffic sources to ensure that campaigners achieved their maximum potential. And this is where we saw a market opportunity.
I realized the #1 thing campaigners needed was traffic and awareness. So, I opened a blog.
We realized all the traffic sources we were already using, and all the ones we weren’t and knew that we could add lots of value to our partners’ campaigns. We also made a conscious decision not to take on lots of campaigns—most other agencies would hedge their bets by taking on dozens or even hundreds of campaigns at a time—and instead focus on a few campaigns, working for months on them with dedicated teams of 12-15 members.
We also didn’t have fixed fees, opting instead for a much fairer model. Every partnership we made had skin in the game on both ends, as we only charged 25% of the raised amount. This also motivates our team to aim for the greatest success every time and treat all campaigns as if they were their own.
This was important because for many campaigners this is their first product. And it has a critical life-changing value for them. A bad launch for a good product could stop them from ever creating—and we believe the larger return value of that creator developing a series of amazing products is much more important than a quick win.
Over time, we also saw a lot of problems that were holding creators back from reaching their full potential. So we started developing our ecosystem of products for internal use and started rolling them out for public use.
Among them are:
- Prelaunch — validates ideas and lets people know if they’re worth developing or not
- Perkfection — a market automation tool designed to save time by automating repetitive manual tasks
- Tech I Want — a fast-growing media company covering innovations, with 100k+ newsletter subscribers and YouTube followers
- CrossProm — a platform where complementary businesses match and cross-promote each other
- Creator Club — a community and learning platform designed to help creators succeed
- Viral Mango — a specialized tool to find nano-influencers and promote your products
The ecosystem we built is designed to support creators along all stages of their product creation; from idea validation to promotion, learning to network.
🚀 How To Launch Your Shopify Ecommerce Agency

Build A Website
Building a website is imperative when launching your business, and with the right tools in place, this can be a simple task to check off the list (without having to hire someone).
- Pick a domain name that's easy to remember and easy to type
- Choose a Web Hosting Plan (ie. Shopify, Squarespace)
- Make sure you choose the right theme and design
- Implement the proper page structure (ie. about page, contact page, pricing etc)
To learn more about how to build a stellar website with little stress, we give you all the details on this step-by-step guide.
Best Website Platforms To Use For Your Shopify Ecommerce Agency:
There are a variety of websites platforms out there, and it's important to choose the right one that will set you up for success.
Here's everything you need to know about the two most common platforms for your shopify ecommerce agency:
WordPress
Free and open-source content management system based on PHP and MySQL.
Free to use/open source but you will need to pay for the hosting.
- Pricing: Freemium
- Twitter: @WordPress
- Website: https://wordpress.com/
Businesses using WordPress:
711 successful businesses are using WordPress ➜
Squarespace
The all-in-one solution for anyone looking to create a beautiful website.
- Personal Plan: $12/month
- Business Plan: $18/month
- Basic: $26/month
Advanced: $40/month
Pricing: Freemium
Twitter: @squarespace
Website: squarespace.com
Businesses using Squarespace:
115 successful businesses are using Squarespace ➜
Web Design
Once you have chosen the domain, web hosting, and platform, it's time to get started with the design phase.
Themes are a great way to produce the fundamental style and identity of your website - this includes everything from your font design to your blog post styles.
One of the best ways to get started is to simply explore the various themes (free or paid depending on what you're looking for) and test them on your site.
If web-design really isn't in the cards for you, you may want to consider outsourcing a web designer to help bring your vision and brand to life.
Traditional Launch Strategies For Your Shopify Ecommerce Agency:
There are various different ways you can launch your shopify ecommerce agency successfully.
Here are a few different strategies to get customers excited about your shopify ecommerce agency:
- Set up a Facebook page for your business. This is a great way to establish an online presence
- Host an event in a fun location with drinks & food. This is a great way to get exposure in the local community.
- Get Press! Pitch your story to the media and you may just land in an amazing publication
- Live sales to get customers excited
- Send a hand-written letter in the mail with a discount on your services to the local community/neighborhoods.
Narek Vardanyan, founder of The Crowdfunding Formula dives deep into the process of launching the business:
When I started, I would approach campaigners with a cold email pitch asking for a 30-min call with them. I wanted to learn what they were doing that worked in crowdfunding. But nobody responded. And the reason was pretty simple. It was all about me and what I needed.
So I changed the pitch and made it about them, thinking hard about how I could offer these successful people something of value—even though I was just starting! And I realized the #1 thing campaigners needed was traffic and awareness. So, I opened a blog, The Crowdfunding Formula, and approached them with a new pitch:
“I’m a blogger specialized in crowdfunding, and I want to feature them on my increasingly popular blog.”
Even though I’d just set up the blog a month ago — it worked! And many eagerly jumped on a call to have an interview with me and openly shared all the secrets they knew.
And here’s the lesson: if you want to be successful, figure out what benefits you can give to your potential customers. It’s never about you — nobody cares what you want. If you can figure out what they want you can change your perspective and get what you want easier.
We optimized everything for learning during the first 3 years, until we started to understand how things worked in crowdfunding and started to generate revenue that covered our costs.
It took over a year to prepare for our first fully-managed campaign. Yes, a year! We wanted it to be extremely successful. So, we were both learning to crowdfund, and providing feedback to the product owner on how to change the product to make it more appealing. Before the launch, we managed to generate a lot of buzzes and gathered 20k email subscribers who wanted to get the product at launch.
We created a simple landing page that created a lot of curiosity. Inspired by carmakers, we didn’t reveal the design of the wallet fully, just mentioned the main functionality and started a referral campaign, creating incentives for subscribers to bring their friends for additional perks. I share the full strategy of the campaign in this article.
And thanks to this, in the first 24h we raised about $30k and confirmed that we had a successful launch.
There are many metrics that founders pay attention to the number of visitors, average session duration, conversion rate, retention rate, churn.
However, one of the most important metrics when launching a new business are the metrics that show you how much you have learned. For any platform that we launch, the ‘number of calls’ with customers is the #1 metric I pay attention to in the first year. Only after understanding what to improve, do we start optimizing for everything else.
Get Press Coverage For Your Shopify Ecommerce Agency
The more buzz around your brand - the more the phones ring, the more traffic to your website, and the more customers as a result.
Here are a few ways you can get press for your business:
Press releases:
Press releases are a great way to share big announcements or news, but in order to get any traction, you'll need to find a way to make your press release stand out amongst others.
Try to convey a story that really matters, not just to you, but to the reporter and to their audience.
Here are some things to consider when submitting a press release:
- Craft a catchy subject (keep it short and sweet).
- Acknowledge the journalist's past work and interests - this is key!
- Include the main point of the story in the first paragraph, heck, even the first sentence. Reporters want to hear the juice first and foremost.
- Focus on the facts and try to limit the amount of jargon used.
- Pitch yourself! Help them put a face to the story.
- Make sure your topic is newsworthy. If it's not, find a way to!
- Try not to include any attachments of your release!
Email is one of the most effective and preferred way to send your press release, so as long as you keep your pitch brief, interesting and personalized (no cold emails), you should stand a chance!
Get Press Using HARO
HARO, otherwise known as "Help a Reporter Out" is an outlet for journalists to source upcoming stories and opportunities for media coverage.
The best part is, HARO is free to use! There are, of course, premium versions you can purchase, but the free version is still an accessible way to get press.
Once you set up an account, HARO essentially will email you based on stories (that are relevant to you) that need to be covered where you will then have a chance to essentially "bid on the story."
Here are some tips when crafting your pitch:
- Discuss your experience and expertise in the space. Make sure it's obvious why you're relevant to this story.
- Answer the question in 3-4 sentences. Try and be as direct as possible
- Offer to provide the reporter with more information and make sure to give them your contact info
Plan a Publicity Stunt
Planning a publicity stunt is an effective and quick way to raise awareness for your brand and gain some traction from the press.
If you're looking to plan a stunt, the objective should be to be bold and create something memorable
However, being bold has a fine line - it's important that you consider the timing of your stunt to ensure you don't come off insensitive or unethical. For example, timing may not be in your favor if you plan something during the general election, or in most recent cases, a global pandemic.
In order to measure the success of your stunt, it's important that you first determine your end goal, for example:
- Is the stunt aimed to raise money for your business or a particular organization?
- Is the stunt aimed to drive more traffic to your website?
- Is the stunt aimed to get more followers and engagement on Instagram?
Here are a few tips for creating a great publicity stunt:
- Research to ensure that there haven't been similar stunts done in the past by other businesses - this could easily turn off journalists and your audience.
- Make sure you can explain the stunt in one headline - this will help grab the media's attention. In other words, simplify!
- The stunt should be related to the product you are promoting. Even if the stunt is a success in terms of viewers, but it doesn't tie back to your original goal, then it's not useful.
- Keep the stunt visual with videos/images.
- Leverage the internet and social media platforms for your stunt by sharing your message across a variety of audiences. This will help with word of mouth and the overall success of your event.
To learn other strategies on how to get press, check out our full guide here.
🌱 How To Grow Your Shopify Ecommerce Agency

Consider Working With Instagram Influencers
Partnering with like-minded influencers (within your industry) is one of the most effective ways to grow your social media organically.
Industry influencers already have an established and loyal following. With one post, your product immediately establishes a connection with a brand new audience. It's that powerful.
When finding influencers to promote your product, do your research and make sure that their following will actually be interested in your product.
It's easy to be blinded by any influencer with a huge following, but if those followers don't resonate with your product, there may not be any value there... so make sure you do your research!
Evan Marshall, founder of Plain Jane discusses how "micro-influencers" have impacted his business:
Influencer marketing has been huge for us. Our approach is pretty simple. We give out samples of our products and ask people to post about us on social media aka a micro-influencer strategy.
We really like this approach because we get authentic stories and content. We cannot really control the messaging so the product has to speak for itself. We don’t really take product photos at all. Our customers take the photos and we ask to reuse them.
With any influencer strategy, you have to be very sure you’re targeting the right people and engaging with them. You can make sure you’re targeting the right influencers by looking through their posts and then looking through the profiles of their engaged followers.
It takes more time per influencer but the payoff is certainly worth it. Make sure their followers look like your existing customers.
It takes a ton of time and work to grow a social media following this way but it’s worth it. Other accounts have tried to grow themselves through botting or other manipulations. As a CBD company, we didn’t want to give Instagram any reason to shutdown our account so we’ve done everything through content and real engagement. It’s not magic to make this happen. You just have to post consistently and then reply or like every single comment you get. It takes months but it works
Experiment With Pay Per Click Ads (PPC)
Pay-per-click (PPC) is a performance-based marketing method that allows you to show specific ads for services or products oriented to a very defined target, with the goal that the user visits your website or landing page.
Here are some tips to consider:
- Consider connecting the ad to your corresponding landing page so that the audience receives the necessary information after clicking on the ad.
- Conversion Tracking: When running PPC campaigns, be sure to run the ads with conversion tracking.
- Focus on quality keywords, even if there are few as this will save you time and money. When assessing the performance of a keyword, it's important to track the expense, conversion, and cost per conversion, as well as the ROI.
PPC advertising can be a very important lead generator as long as it's done properly. Your PPC campaign is intended to drive traffic to your website and help the business scale.
Additionally, if the campaign is not having the desired results, you can make the necessary changes immediately to improve them.
Ryan Schortmann, founder of Display Pros talks about their investment in PPC Ads:
My name is Ryan Schortmann and I’m the founder of Display Pros. We are a custom trade show display booth company offering easy to use portable display “kits” for small and medium businesses wanting to get into the trade show game.
It did not take long to come to the realization that to compete at any reasonable level, we were going to need to take the plunge and invest in Pay Per Click ads and display.
From experience, I know that it is important to give Google’s hivemind some time to settle in before each campaign starts seeing consistent results (this is largely dependent on budget).
A certain amount of PPC budget must be viewed as a “marketing research” expense and then you can look at the analytics data and make informed decisions on where to refine, tweak or plain scrap an idea.
Google Shopping was an entirely new concept for me. You can’t assign keywords to products so at first, I was asking myself “How the hell do you refine these?”. Then I found some good reading material and courses and learned of some advanced methods that the pros are using. It turns out you can utilize negative keyword lists combined with the priority setting on each shopping campaign to “shape” the keywords that are coming in and how much you are spending on them.
To learn more about PPC Ads and Google Shopping, check out this video to learn everything you need to know!
Improve your SEO
SEO is not just about driving traffic to your site, it's about driving the RIGHT traffic to your site, and ultimately, converting leads into customers.
One of the most important aspects of SEO is understanding what your customers are searching for, otherwise known as "keyword research."
Here are some tools that can help you choose the right keywords for your shopify ecommerce agency.
- Google Ads Keyword Planner invaluable for discovering search trends.
- Google Search Console is very helpful once your website is up as it shows you what words/phrases are generating traffic.
- Ahrefs and SEMRush are paid tools that allow you to look at results of your competitor's website.
Publish Great Content
Finding keywords is an important piece of the puzzle, but Google also ranks your site based on the actual content you produce, as this is what your customers are reading and engaging with.
There are various different "forms" of content that you may want to consider diversifying on your sites, such as blog posts, articles, studies, and videos.
So let's discuss what google considers "good content:"
- Length - This will vary depending on the page, however, generally having a sufficient amount of content helps search engines recognize that your site is a good source for a specific topic
- Engagement - The longer people stay on your website to read your content, the higher Google will rank your website. It's important to have informative and "thick" content that keeps people reading
- Avoid Duplicating Content - Google will recognize this and may consider your content to have low value
- Ensure pages load quickly - This will also help with engagement and time spent on your website
- Shareability - Create content that people want to share, and is easy for them to share, especially to their social media accounts (ie. "click to tweet" is a great example of this).
Another element of creating good content is creating consistent content.
If (and hopefully you are) publishing content frequently, it's important to stick to a schedule - this helps build brand trust and easy user experience with your customers.
Planning out your content with a content calendar is key to staying consistent.
Here are a few great content calendar tools that can help you:
Backlinks
Backlinks are an important piece to SEO, as they allow for other websites to link to your content.
Search engines recognize that other sites are essentially "verifying" your content and essentially rank you higher because of this.
Of course, some links are more valuable than others and can affect your site in different ways.
For example, if a highly valuable and credible site like the New York Times links to a page on your website, this could be remarkable from an SEO perspective.
Aside from organically getting mentioned from other sites, there are other ways that you can increase and earn backlinks:
- Create infographics with relevant data that people want to share
- Promote your content on different sites/look into "guest blogging"
- Contact influencers/journalists/bloggers and ask them to mention you!
- Write testimonials for other sites in exchange for a backlink
- Leverage existing business relationships
Learn more about the fundamentals of SEO ➜ here and check out Neil Patel's 3 Powerful SEO Tips below
Build A Blog
One of the most effective ways to build brand awareness and grow your business is through consistently blogging.
We've outlined some useful tips for you to consider when creating content:
Consistency and Quantity
Quality is important, but it should be the standard for any content you publish.
What’s more important is consistency and quantity.
Consistency is as simple as committing to publishing and sharing a certain number of posts per week. For me, that’s three per week right now.
This kind of commitment is key, because one day, a random post will blow up, and you will have never expected it.
Oversaturation
The easiest mind trap is to think "I’m posting too much", and “I need to give my readers/audience/this platform a break”.
This is nonsense.
There is no such thing as oversaturation. Well, there is, but it is just someone else’s opinion.
For every person that tells you you are posting too much, there is another person that wants even more of your content.
You should ignore people’s opinions on how much you post.
Patience & Persistence
Keep posting, keep trying, and keep putting out good content on the regular. Your time will come, and when it does, it will change everything.
The only thing you have control over is your content.
You can’t control how people will react to it. You can’t control pageviews, likes, or shares.
So the only metric you should focus on is how much content you can put out in a week, month, etc.
Where to share your blog content
Mailing List
I know it sounds obvious, but the best places to share your content is on your mailing list. It is guaranteed traffic and it is a great way to get rapid feedback from your most loyal readers.
Send newsletters often. I have done once a week since starting, and I’m moving to twice a week soon.
Work on increasing your mailing list as well. Look into ways to increase your conversion rate to your mailing list. I added a flyout popup thing to my site and now I’m collecting ~30 emails per day.
An email newsletter is one of the most powerful assets you can have and it is worth its weight in gold.
Reddit is one of my favorite places to promote content.
It is a very scary place because you will often get banned or heckled, but it can really pay off.
Create social media accounts for your blog, the main ones I use:
Twitter Facebook Instagram LinkedIn
Set up Buffer and share all of your blog posts to all of your accounts. All of these little shares really do add up.
Automate this as much as possible. I automated all of my social media for Starter Story.
Facebook Groups
When I started out, I put together a spreadsheet of relevant Facebook groups for my niche, and I would post to these groups whenever I had a big story I wanted to share.
Grow Your Email List
The more engaged list of emails, the more engaged customers, which ultimately leads to more sales.
One of the best ways to start growing your list is by providing your customer with something free (or discounted) in return.
This could also be anything from:
- Ebook
- Fascinating case study
- Video series
- Free week of the product
- Discount on the product
Learn more about how to grow your email list and improve email marketing ➜ here.
Dylan Jacob, founder of Brumate states their email collection tactic that is proven to work:
We use Spin-a-Sale for this (you spin a wheel for a discount code in exchange for subscribing to our email list). This has been the best email-collecting tool we have found because the customer truly feels like they won a prize rather than just a coupon code.
Even if a customer doesn’t convert right away, if we have their email we have a 19% chance of converting them into a future customer whether that is through future promotions, new releases, or simply just sending an email at the right time for a purchase to finally make sense for them.
We also have a return customer rate of over 14%, so one out of every 6 people we convert will end up buying from us again with an average order value of over $60.00.

Add an exit-intent popup to your online store
A great way to double, or even triple, your email opt-in rate and to grow your list is to add an exit-intent popup to your site, and offering a discount or content upgrade for subscribers.
Here's an example of what that might look like:

One thing that I spent years NOT doing, that I now kick myself about, is adding an "exit intent pop-up" to our site, which lets people enter a sweepstakes to win a Xero Shoes gift certificate.
That one idea has added over 100,000 subscribers to our email list, which is one of our most effective marketing channels.
Improve Your Email Marketing
Different types of emails
Here are the most common types of email campaigns you can send to your customers and their benefits:
- Welcome emails - the perfect way to provide information from the start with a clear CTA. Make sure to tell your customer everything they need to know about your product or service.
- Newsletters - a great way to give customers updates or send out your latest content
- Product launch emails - the quickest (and easiest) way to increase sales is by selling to current customers. Make sure they're the first on the list to know about your new product
- Promotional emails - promote discounts, deals coupons etc. Try and make this feel exclusive and for a limited time only
- Abandoned cart emails - give your customers a reason to complete their purchase!
Here's a great resource for finding curated email designs, for all types of email campaigns!
Abandonded Cart Flow
The abandoned cart workflow is one of the most effective strategies for turning your lead into a customer, and a powerful tool to have if you're an e-commerce business.
Think about all the times that you went on a shopping frenzy only to add items to your cart and then either forget or realize nows not the right time to pull the trigger.
Then, minutes later you receive an email saying "Hurry up! Your cart is waiting - and we want to provide you with 20% off your order."
Maybe that's the special touch (and discount) you needed to pull that trigger.
Implementing this workflow can automatically trigger this for your business every time a customer abandons their cart.
Here's a great example of an abandoned cart email from Brooklinen:

Things they do well:
- Showcase 5-star reviews from other customers
- Offer a small discount + free shipping
- Great design + clear call to actions!
Social Media Advertising
Social Media Advertising is one of the leading ways to get the word out when it comes to shopify ecommerce agency.
There are various different Social Media platforms available to you. Some may be more critical for your marketing efforts than others, however, it's important to have an understanding of what's out there and available to you.
Let's talk about a few of the main platforms and what makes them unique:
- Facebook Advertising - more than 2 billion monthly users. Facebook is the best for lead generation + capturing email addresses for e-commerce businesses.
- Instagram Advertising - approximately 500 million monthly users and has a higher audience engagement rate than any other platform. Instagram ads are best for linking to a product page or landing page and reaches the 18-29 age group most effectively.
- Twitter Advertising- Small businesses typically use twitter ads to drive brand awareness, but the platform is meant more for organic engagement (and is not as heavily used for paid advertising)
- Pinterest Advertising - 175 million monthly users and most effectively reaches the female audience. Pinterest is great for promoting products without "promoted". The promoted pins have a way of blending right in.
- LinkedIn Advertising - 227 million monthly users and is geared towards the B2B market and generates the highest quality leads. Great platform for recruiters, high-end products and services that will help businesses
It's important to first define your goal/objective so that you don't waste time and money into the wrong platform:
Here are some different questions to ask yourself as it relates to your goals:
- Do I want to simply drive brand awareness?
- Do I want to drive users to my website to gather information?
- Do I want to increase sales and get my customer to take action?
From there, choose the platform that targets your audience best and start experimenting!
Learn more about social media advertising ➜ here.
Founder Andy Hayes talks about mastering FB ads and the pixel:
The biggest bang for your buck will likely be mastering Facebook and it’s platform - which we all know is pay for play, so you’ll have to come up with a small amount of budget to start for marketing.
We’ve spent countless hours (and paid numerous coaches) before we cracked the code that works for us on Facebook, but it is working really well for us now.
Some of the most important things to know when it comes to FB Ads:
- Start with retargeting (that’s showing ads to people who already know you but did not purchase). Master this - and start building information on your Facebook Pixel - before you do anything else
- Once you have that down, try working with the 1% “Lookalike” audience to prospect for new customers. This may take awhile because your pixel audience is small, so try layering on interests - 1% Lookalike and your largest competitor, for example. Don’t use interest-only targeting until you master this.
- Great photography and videography is key, as is smart copy. Research what’s out there in your industry and constantly test - what works for one company may not work for other people.
- Make sure you have good offers. For example, we have a $5 trial for our subscription, which converts affordably - if we promoted our subscription with the standard $30 front charge, it wouldn’t be as cost-effective.
Host A Social Media Giveaway
People love free stuff and love competition. Giveaways and contests are a great way to create awareness for your brand, grow your email list, and eventually convert leads into customers.
If your goal is to gather email addresses, make sure the entry criteria is to "enter your email." You can do this by leading customers to your landing page where they can then enter their email to be in the giveaway.
One of the most important aspects of promoting a successful giveaway is having an amazing prize. The better the prize, the more engagement you'll get.
This doesn't necessarily mean choosing an iPad or an expensive/trendy watch, but instead a prize that is actually relevant to your brand/target audience.
Giveaway Example and Tips
Example from TJ Mapes, founder of RIPT Apparel
Our most recent successful giveaway was when we gave away a PS4 + the new Spiderman game. I hosted the giveaway on our site and then let our audience know about it via email/social channels.
Entrants earned different amounts of entries for entering in different ways (tongue twister!), for instance; enter via email, get 10 entries. Follow us on Facebook, get 5 entries. Subscribe on Messenger and get 25 entries.
I also built out a drip sequence in Klaviyo that contained four emails to encourage entrants to take more action, like referring friends and liking us on social.
Email #1: Thanks for entering!
Email #2: Explained how to earn bonus entries:
Email #3: About us
Email #4: Coupon for entering
This last email in the sequence just thanked them again for entering and also included a coupon to a specific (related) collection of designs with an expiration date on it to incentivize purchases.
PS4 Giveaway Results:
We ran it for 2 weeks and recorded results in a meticulous spreadsheet to analyze the data. Here are some of the highlights:
- Giveaway page pageviews - 67,355
- Total entrants - 26,137
- Conversion rate - 38.80%
- Total entrants in Klaviyo (not suppressed) - 24,515
- New emails acquired - 16,363
- Emails we already had - 7,521
- % of new emails - 66.75%
- Cost of item - $350
- Instagram visits - 10,618
- Instagram followers gained - 3,496 ( total followers lifted by 6.9% )
- Twitter followers gained - 4,194
Form partnerships for your shopify ecommerce agency
Starting a shopify ecommerce agency is all about building relationships and becoming an integral part of your community.
Many entrepreneurs make the mistake of thinking they can do everything on their own. In reality, other businesses (even your competition) and members of your community can be a huge piece of your growth strategy.
When forming any type of partnership, a lot of energy and time can go into this. To ensure it's worth your while, dive deep into the vetting process and ask yourself (and them) the following questions:
- What are your businesses values and priorities?
- Who are your customers? What matters most to them?
- In what ways can we both bring value to each others businesses? Cross promotions? Clout/credibility?
- Should we do a trial run first to make sure this partnership works out before finalizing an agreement?
- What will the agreement look like?
Once you have an idea as to what the ideal partnership agreement looks like, that's when the outreach begins (the hardest part)!
Here are some different ways you can meet other entrepreneurs and form partnerships:
- Simply talk to other people in the shopify ecommerce agency industry. You'd be surprised as to how willing other entrepreneurs are to share their knowledge with you
- Host an event: By inviting people to your event in your community and industry, you may be able to form partnerships and expand your clientele
- Join a facebook community: Nowadays, everything is online. A great way to meet other people is to become 'active' on a public forum or community
- Use other social networks such as LinkedIn or Twitter to aid your outreach. This can be a very powerful tool if used properly.
Forming partnerships and building relationships within your community can be a very valuable tool, but it's important that you do your due diligence and avoid going in blind to any sort of partnership. This can save you months, if not years of time.
Mike Aspinall, founder of The Crafty Gentlemen discusses how brand partnerships are the most important part of his growth strategy and revenue stream:
My main revenue stream is sponsored brand partnerships, whereby a company pays me a fee to feature their product within one of my blog posts.
Over the years, I’ve worked with some really cool brands – Etsy, Hobbycraft, Cricut, Pinterest, Gorilla Glue, Singer, Janome, Brother, Bosch, and lots more.
For a long time, I was hesitant to charge for my work – I was happy to work in exchange for products. But there came a point where I was being offered more work than I could have said yes to – something had to change. So I started to charge for partnerships. And brands agreed, no questions asked!
The last 6-12 months have been the most successful yet for my business. I’m making regular revenue through multiple streams, including sponsorships, media appearances, influencer work, and passive ad revenue. My website traffic is at an all-time high, and growing – as are my social media followings:
🏃🏼♀️ How To Run Your Shopify Ecommerce Agency

How To Retain Customers For Your Shopify Ecommerce Agency
Retaining customers is one of the most effective ways to grow your shopify ecommerce agency.
Oftentimes, it's easy to find yourself focusing on generating new customers, vs retaining your current ones.
Look at it this way - you are 60-70% more likely to sell a new product to an existing customer than you are a new customer.
That's not to say that finding new customers and revenue streams is not important, however, the easiest (and most inexpensive) source of new revenue is right there in front of you.
Here are some ways you can retain customers for your shopify ecommerce agency:
- Responding to comments on social media
- Send discounts (or freebies) to loyal customers
- Provide valuable content, for free
- Write a hand written thank you note
- Provide awesome customer service and build relationships with customers
To find out more tips and tricks on retaining customers, check out this article ➜ here
Moshe Lugasi, founder of Importify dives deep into the process of attracting and retaining customers:
We have focused intensely on the organic optimization of our websites. We employed SEO optimization for both on-page and off-page, which was needed to achieve top rankings in
Google. We primarily paid attention to Google because we noticed that the other search engines followed suit whenever we ranked in Google.
In this process, we found that backlinks enabled us to get more of our content indexed by search engines; A good strategy for building backlinks is to create an information-rich blog and work with other blogs in the same industry.
Another initiative that has been a success for us was creating a free dropshipping guide that provides an extensive walk-through of the process. This guide has been a great source to integrate with our social media marketing campaigns because it gives users an incentive to interact with us.
Here's a high-level rundown of how to get more exposure to organic traffic from the AP Marketplace in Shopify.
● Optimize your Shopify App Store listing just like you would with your website for the search engines.
● Explain in detail how your app solves your users' needs.
● Use the detailed description to explain to merchants how your app will make their business better.
● Add your main key benefits.
● Keyword research.
● Always use high-quality images.
● Add explainer screenshots to the listing and mobile screenshots.
● Promotional video (Max 1 minute).
● Add links to your website, FAQs, Help center, Contact us page so users can quickly access the information they need.
● Clear pricing plan.
Build up your customer reviews
I learned that every customer you have has their own unique needs, whatever they might be. Be patient with them and always try to see things from their perspective, even when dealing with problems or complaints. The most aggravating client will become your greatest asset.
When we initially launched Importify, we had a lot of feedback from clients, some of which were negative. The greatest method to manage these reviews is to respond promptly, be patient, attempt to comprehend the problem, and see if you can solve it. in the end, we discovered that this was the most effective way to receive 5-star evaluations
Focus on customer support
Be there when they need you, and don't forget to ask for a review after helping them. Customer satisfaction is one of the essential things in your business.
Optimize your customer support to respond faster with canned (pre-written) responses for common issues that will help you answer your tickets quickly. Optimize your customer support to respond faster by proactively offering help.
Build knowledge base and encourage self-support (organic traffic). This is key when working with customer support—this will cut down on the number of tickets you receive. Create a referral program, share the love with your existing customers, and also get them to help you spread the word!
Promote inside your app and push notifications. Pushing notifications has proven to be one of the best ways to re-engage inactive users.
Leverage social media marketing
Join the Shopify Facebook groups and read through the group feeds regularly to look for relevant questions associated with your app, participate in these discussions by answering them, and suggest your app as a solution when it's time.
The same can be done on other social media such as Reddit, Quora, and forums/communities like Shopify's community website.
Email Marketing
Build an effective email sequence. You could use services such as MailChimp, HubSpot, Getresponse, AWeber, or any other email marketing service to accomplish this. The key is automation! A good way to set up an effective email sequence is to have a welcome email sent right after someone signs up, then 3-5 emails sent out over the next few days. These should have the goal of engaging prospects, educating them about your product, and ultimately converting them.
Paid Advertising
When we first began, we didn't utilize paid advertising; however, I would strongly advise setting up the Facebook pixel on Shopify's partner dashboard (product listing) and starting with retargeting Facebook advertisements.
Partnership
Businesses are more substantial when they work together, so look for apps that you can connect with and contact the owners to see if there's a way you could collaborate.
Diversify Your Product Line
Adding new products to your business is a great way to expand into new markets and grow your business.
It's important to note that adding new products and diversifying may not be in the cards for you right this moment, and that's okay. You can always consider it down the road.
Here are some reasons you may want to considering adding/diversifying your product
- Meeting the needs of your customers
- Establish yourself as a top provider in your industry and stay ahead of the game with competition
- Resistance to downturns/trends fading
- Create new revenue streams
Provide Great Customer Service
Providing exceptional care and creating relationships with clients is a great way to build your reputation and retain customers.
Whether you are an online business or a physical business, it's highly important to communicate with customers and make them feel like they are the priority.
Just remember: customer service represents your brand, values, vision and YOU as a person.
Build a Referral Program
Word of mouth is one of the best ways to get the word out about your business and acquire new customers. Especially when you are starting out, it’s important to build a solid referral program to encourage existing customers to help you find new ones.
A great way to do that is by offering a reward (ie. credit on your service or cash) to customers that refer you to their friends and family.
A fantastic referral program will help with clout, credibility, and establishing yourself in the space.
Authenticity
As a brand, you want to deliver an experience that authentic, honest and transparent.
Don't make the mistake of giving your audience less credit than they deserve.
Be Authentic
If you go around chasing every trend and only focused on yourself and money, you’re going to lose very quickly.
There have been many times where we have been tempted to do this but stayed true.
Sure we sacrificed sales, but we kept our integrity, played the long game and people saw and appreciated that, and really began emotionally investing in the brand.
Word of Mouth
The most tried and true way to grow a shopify ecommerce agency is through word of mouth - some entrepreneurs would say it's more important than all social media.
Why you should focus on word of mouth:
- Consumers trust word of mouth above all other forms of marketing
- 92% of consumers believe recommendations from friends and family over all forms of advertising
- 64% of marketing executives indicated that they believe it is the most effective form of marketing
Learn more about word of mouth in our guide: 30 Ways Founders Grow Their Business ➜
How To Crush The Sales Process For Your Shopify Ecommerce Agency
You may find yourself in a spot where you're ready to hire a few (or many) salespeople to support the sales conversion process.
Regardless if you have one or thirty salespeople, it's critical that you assign them specific roles and responsibilities to nurture the client and provide excellent support.
Mike Korba, co-founder of User.Com walks us through the entire sales process and which teams are responsible for what:
User.com Sales Process
Each user and account is qualified with a specialist. For business leads, they are handled by the sales team, and if they are qualified we give them a demo, more than often at the end of their fourteen-day trial. If they’re happy they’ll add a payment, and get an account manager, so a customer support and success team who will help implement the solution and to use the technology.
Sometimes, users will convert naturally on their own, after using the freemium product and finding it to be something that they will find beneficial.
After they convert, we help with onboarding, give them some personalized tips for their specific business or industry to grow plus all kinds of support, for whatever they need - something we take huge pride in.
The team is right now more than 30 people, with more than half working on the IT and product side, and the rest are in three teams: Support, Marketing, and Sales who all work together very closely.
Resources
We put together the best resources on the internet to help you start your shopify ecommerce agency.
Tools
- Platform tools such as Shopify, WooCommerce, Amazon, Etsy, eBay, Wix.com, Digital Ocean, Adobe Creative Cloud, Canva, trello or Ionos
- Social media tools such as Facebook, Instagram, Twitter, YouTube, Pinterest, LinkedIn, Reddit, Medium, Tiktok or Vimeo
- Advertising tools such as Facebook Ads or Google Adwords
- Design tools such as Canva or Sketch
- Analytics tools such as Google Analytics
- Productivity tools such as Google Suite, Dropbox, Slack, Trello, Notion or Roam Research
- Payments tools such as Paypal or Shopify Payments
- Accounting tools such as Xero or Google Sheets
- Freelance tools such as Fiverr or Upwork
- Crm tools such as PipeDrive
- Sales tools such as Mailshake
- Crowdfunding tools such as Indiegogo
- Seo tools such as Ahrefs
- Customer service tools such as jivochat
- Software deals tools such as AppSumo
- Podcast tools such as Spotify
- Email tools such as GetResponse
Books
- Dropshipping E-Commerce Business Model 2020: A Step-By-Step Guide With The Latest Techniques On How To Start Building, Growing And Scaling Your Shopif and Online Store in No Time: Phil Ortiz
Shopify: Beginner to Pro Guide – The Comprehensive Guide (Make Money Online Book 1)
Built to Last: Successful Habits of Visionary Companies (Good to Great)
Web Resources
- How I Started A $100k/Month Shopify Ecommerce Agency
- How I Started A $30k/Month Conversion-Focused Shopify
Videos
- Adws Aus: 6 Keys To Building An Ecommerce Agency // Dylan Whitman
- Becoming A Shopify Developer In 2020 (The Truth)
Case Studies
- How I Started A $100K/Month Shopify Ecommerce Agency
- We Launched A $720K/Year Dropshipping App [With 7,500+ Customers]
- I Make $4M/Year Helping People Run Successful Crowdfunding Campaigns
- How I Started A $120K/Year Shopify Design Agency With Just $100 [From India]
- How We Launched A $24K/Mo UK-Based Shopify Development Agency
Hey! 👋 I'm Pat Walls, the founder of Starter Story.
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