14 Crm Business Success Stories [2023]

Updated: July 23rd, 2023
Start A Crm Business

A Customer Relationship Management (CRM) software keeps track of prospects, clients and their contacts and also helps you monitor your sales pipeline as well as to create reports for business intelligence.

The CRM market is a $50B and growing industry.

Here are some real life success stories of starting a CRM business:

1. EspoCRM ($360K/year)

Oleksii Avramenko (from Chernivtsi, Chernivtsi Oblast, Ukraine) started EspoCRM about 12 years ago.

$30K / month
3 founders / 1 employees

Case Study

Hi! My name is Oleksii Avramenko. I’m one of the founders of EspoCRM, an open-source CRM application that helps to grow businesses.

The first version of EspoCRM was launched in 2014 and October of 2020 has seen the release of the 6th one. During the last year (29 Nov 2019 - 29 Nov 2020), the average number of downloads has increased to more than 16,000/year and we are extremely proud of it as it means that our product is in demand for our clients. Over the years, we started to make on average up to $30k a month.


2. GreenRope ($1.92M/year)

Lars Helgeson (from San Diego, California, USA) started GreenRope over 15 years ago.

$160K / month
1 founders / 15 employees
San Diego, California, USA

Case Study

My name is Lars Helgeson and I am the founder of GreenRope, a CRM and marketing automation platform. Our company started in 2000 as an email marketing SaaS and in 2008 decided to focus on the challenges that businesses face in managing sales, marketing, customer service, and operations.

GreenRope has over 1,000 customers in over 20 countries, ranging from startups to universities and municipalities.


Learn more about starting a CRM business:

Where to start?

-> How to start a CRM business?
-> Crm business plan
-> How to finance a CRM business?
-> How much does it cost to start a CRM business?
-> Pros and cons of a CRM business
-> How to get clients for a CRM business?

Need inspiration?

-> Examples of established CRM business
-> Marketing ideas for a CRM business
-> Crm business slogans
-> Crm business names

Other resources

-> Profitability of a CRM business
-> Crm business tips
-> Crm business hashtags

4. Efficy ($25.2M/year)

Pierrard (from Brussels, Brussels-Capital, Belgium) started Efficy over 18 years ago.

$2.1M / month
2 founders / 200 employees
Brussels, Brussels-Capital, Belgium

Case Study

Hey! My name’s Cédric Pierrard and I’m the founder of Efficy, the European CRM champion. We are a serious challenger for our American competitors because we provide our customers with the very same features, but with openness, efficiency, and care.

I founded the company 15 years ago. I began my external growth strategy in 2011. And after 8 take-overs on different European companies, I’m proud to present a €24M for 2019.


5. Followup CRM ($720K/year)

Erick Vargas (from Fort Lauderdale, Florida, USA) started Followup CRM over 22 years ago.

$60K / month
2 founders / 0 employees
Fort Lauderdale, Florida, USA

Case Study

Hey, I am Erick Vargas, from Fort Lauderdale FL and I am responsible for Followup CRM. We provide a CRM to the construction industry.

We are helping construction companies modernize by helping them organize sales, convert more leads into jobs, and win high margin bids. We are currently at $50,000 a month MRR and on track to continue with steady growth.


6. Workbooks CRM ($600K/year)

John Cheney (from Hartford, CT, USA) started Workbooks CRM over 16 years ago.

$50K / month
4 founders / 55 employees

Case Study

My name is John Cheney and I’m the CEO of the leading cloud-based CRM and business application platform, Workbooks. The business started in 2008 with our headquarters based in Reading, UK, before expanding into the US market in 2018 following strong growth and another successful financing round.

Today 1,400 customers across 30 countries trust Workbooks to run their business.


7. noCRM.io ($2.64M/year)

Sunny Paris (from Paris) started noCRM.io almost 10 years ago.

$220K / month
2 founders / 19 employees

Case Study

My name is Sunny Paris and I am the co-founder of noCRM.io My LinkedIn headline says “You don't like CRM? You'll love noCRM.“ and I stand by it. We’re a French SaaS company based in Paris with over 11,000 salespeople using our software worldwide. noCRM.io is a completely awesome remote company launched in 2014, today we are 19 employees strong in 9 different locations spread across 5 different time zones.

When I co-founded noCRM.io in 2014, it was completely bootstrapped and today we’ve managed to build it up to $2.4M in annual recurring revenue and $200K in average monthly revenue. It’s been one hell of a journey so far with much more to achieve and discover.


8. Studio Ninja ($1.8M/year)

Chris Garbacz (from Melbourne) started Studio Ninja about 8 years ago.

$150K / month
2 founders / 13 employees

Case Study

Hey guys, my name is Chris Garbacz and I’m one of the co-founders here at Studio Ninja, the world’s most user-friendly photography business management app. In a nutshell, Studio Ninja is a software and mobile app that helps photographers manage their leads, clients, shoots, invoices, quotes, contracts, workflows and so much more.


9. Qwaiting ($792K/year)

Rohit Garg (from Elkhart, IN, USA) started Qwaiting over 4 years ago.

$66K / month
2 founders / 50 employees

Case Study

Hey there! I am Rohit Garg, Co-founder of Qwaiting. I am 34 and currently residing in Singapore. I began my career in the IT field and we introduced Qwaiting to eliminate customer time wait in every business.

The startup was first built in 2019, in Singapore. Currently, we have a team of 50+ members. 500+ entrepreneurs have implemented this solution because of its tremendous features. Our average monthly revenue is 66k$ per month. From scheduling all the appointments at a single place to providing monthly data analytics, this software works promptly.


10. TeleCRM ($60K/year)

Rahul (from Delhi) started TeleCRM almost 2 years ago.

$5K / month
2 founders / 16 employees

Case Study

My name is Rahul, I'm the co-founder at Flamon cloudtech. Which is the parent company that owns our primary product TeleCRM. Taking a step back and looking at the big picture of what we are trying to achieve with TeleCRM - What if there was a way to bring software, automation, and intelligence together in a way that salespeople would only have to do the human part? Instead of spending countless hours every week entering data into specific formats and then more hours crunching that data to figure out who are the leads that they need to focus on, the system that collects all the data do the crunching and return a simple list of people who have already been warmed and just need that human touch.


11. OneHash, Inc. ($144K/year)

Rohit Gadia (from Bangalore, Karnataka, India) started OneHash, Inc. about 3 years ago.

$12K / month
4 founders / 7 employees

Case Study

Hello, my name is Rohit Gadia; co-founder of OneHash Inc. As of today, we offer two products namely OneHash CRM and OneChat that cater to small businesses looking to benefit from a combination of FOSS+ SaaS at an affordable cost that is generally available to the larger enterprises.

OneHash offers its services to businesses in e-commerce, education, agriculture, non-profits, and hospitality and is most prevalent in healthcare and manufacturing.


13. Promys ($4.5M/year)

John Breakey (from Toronto, Ontario, Canada) started Promys over 21 years ago.

$375K / month
1 founders / employees

Case Study

I am a serial entrepreneur in the Information Technology industry. I founded UNIS LUMIN Inc., a systems integration company that grew to 5 offices across Canada and $85m in revenue before I sold the company in 2011. In 2008 I founded Promys, a software company that developed a comprehensive CRM/PSA/Helpdesk software package. The product is sold internationally.

· Advisory Board, Lassonde School’s Bergeron Entrepreneurs Science & Technology program


14. Marketing Savage ($10M/year)

John Highley is the creator of the Marketing Savage movement with 10,000 clients worldwide. #1 best-selling author of his book titled Marketing Savage. He is an owner of 5 companies, a loving husband, and father. Top 3 Value Bombs: 1. If what you desire is not emotional and does not move you as you write your dream life down, then it’s not going to work and emotionally move you to do the work on a daily basis. 2. When you hit a wall, it will allow you to lean into the darkness. You need to look into what emotion is evoking this and use it as a moment to correct that, and throw your entire thought against that. 3. There’s 2 ways to live life, just like love and lust. Love and lust seem alike, but one of them lasts for eternity and the other one is here today and gone tomorrow. You need to build your life through what’s going to last forever. Learn How To Dominate ANY Market With The Marketing SAVAGE WAY! - Sponsors: : Learn how to grow better by connecting your people, your customers, and your business at ! : Download your free report that reveals what the top 20% of course creators are doing right now to be so darn successful at !

John Highley (from Frisco, Texas, United States) started Marketing Savage over 23 years ago.

$833K / month
1 founders / employees

Case Study
  • John Highley is the founder of Marketing Savage, which now has 10,000 clients all over the globe.
  • They help their clients create a tailored website and sales funnel that will increase the conversion of leads into paying customers. In addition, they can help to set up a CRM to control the sales process.
  • In 2020, Highley introduced his first online mastermind group, the Marketing Savage Inner Circle. After publishing his best-selling book, Marketing Savage, in 2021, Highley became an internationally renowned author.
  • Apart from Marketing Savage, John successfully runs five different businesses that he owns.


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Pat Walls,  Founder of Starter Story
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