The 32 Best Reviews Tools For Small Business [2021]

The 32 Best Reviews Tools For Small Business [2021]

Reviews is essential to running your business.

After interviewing thousands of founders, we put together a list of the most popular reviews tools.

Here they are:

1. Google My Business

Reach and engage with local customers across Google Search and Maps.

Additional details about the tool

Businesses using Google My Business:

155 successful businesses are using Google My Business ➜

Get Google My Business ➜

2. YotPo

A platform to gather content from their customers in the form of reviews, Q&As, photos and videos.

Additional details about the tool

Businesses using YotPo:

77 successful businesses are using YotPo ➜

Get YotPo ➜

3. Trustpilot

Customer review platform.

Additional details about the tool

Businesses using Trustpilot:

60 successful businesses are using Trustpilot ➜

Get Trustpilot ➜

4. Yelp

User reviews and recommendations of best restaurants, shopping, nightlife, food, entertainment, things to do, services and more.

Additional details about the tool

Businesses using Yelp:

51 successful businesses are using Yelp ➜

Get Yelp ➜

5. Product Reviews

Add a customer review feature to your products.

Additional details about the tool

Businesses using Product Reviews:

47 successful businesses are using Product Reviews ➜

Get Product Reviews ➜

6. Stamped.io

Collect product reviews, site reviews, and photo/video reviews.

Additional details about the tool

Businesses using Stamped.io:

46 successful businesses are using Stamped.io ➜

Get Stamped.io ➜

7. Product Hunt

A website that lets users share and discover new products.

Additional details about the tool

Businesses using Product Hunt:

44 successful businesses are using Product Hunt ➜

Get Product Hunt ➜

8. Judge.me

Fully featured review app with in-email review forms, pictures, social push, rich snippets, SEO page, and more.

Additional details about the tool

Businesses using Judge.me:

39 successful businesses are using Judge.me ➜

Get Judge.me ➜

9. G2 Crowd

Is a platform for users to share business software reviews in real-time.

Additional details about the tool

Businesses using G2 Crowd:

33 successful businesses are using G2 Crowd ➜

Get G2 Crowd ➜

10. Capterra

An online peer review site (PRS) that aims to help businesses find software solutions for almost every process of a business.

More About Capterra

Software solution for print and packaging manufacturers that helps to control costs and produce accurate estimates and quotes.

Additional details about the tool

Businesses using Capterra:

32 successful businesses are using Capterra ➜

Get Capterra ➜

11. Glassdoor

A website where current and former employees anonymously review companies. Glassdoor also allows users to anonymously submit and view salaries as well as search and apply for jobs on its platform.

Additional details about the tool

Businesses using Glassdoor:

24 successful businesses are using Glassdoor ➜

Get Glassdoor ➜

12. airbnb

An American online marketplace and hospitality service brokerage company based in San Francisco, California, United States.

Additional details about the tool

Businesses using airbnb:

23 successful businesses are using airbnb ➜

Get airbnb ➜

13. TrustSpot

User Generated Content - The Easy Way.

Additional details about the tool

Businesses using TrustSpot:

20 successful businesses are using TrustSpot ➜

Get TrustSpot ➜

14. TripAdvisor

An online travel company which owns and operates a portfolio of online travel brands.

Additional details about the tool

Businesses using TripAdvisor:

17 successful businesses are using TripAdvisor ➜

Get TripAdvisor ➜

15. Smile.io

Reward programs for 20,000 merchants across the globe.

Additional details about the tool

Businesses using Smile.io:

14 successful businesses are using Smile.io ➜

Get Smile.io ➜

16. Feedback Genius

Amazon seller feedback software

Additional details about the tool

Businesses using Feedback Genius:

9 successful businesses are using Feedback Genius ➜

Get Feedback Genius ➜

17. CM Commerce

All-in-one ecommerce dashboard.

Additional details about the tool

Businesses using CM Commerce:

9 successful businesses are using CM Commerce ➜

Get CM Commerce ➜

18. Okendo

Capture customer product ratings and reviews, customer photos, videos, questions & answers and comments.

Additional details about the tool

Businesses using Okendo:

8 successful businesses are using Okendo ➜

Get Okendo ➜

19. Reviews.io

Review platform.

Additional details about the tool

Businesses using Reviews.io:

7 successful businesses are using Reviews.io ➜

Get Reviews.io ➜

20. Feefo

Online reviews platform.

Additional details about the tool

Businesses using Feefo:

6 successful businesses are using Feefo ➜

Get Feefo ➜

21. Thumbtack

An online service that matches customers with local professionals.

Additional details about the tool

Businesses using Thumbtack:

5 successful businesses are using Thumbtack ➜

Get Thumbtack ➜

22. Loox

A photo review app. It allows your customers to leave product reviews, but with pictures. Normally, people can only leave text feedback.

Additional details about the tool

Businesses using Loox:

4 successful businesses are using Loox ➜

Get Loox ➜

23. Shopper Approved

Customer review software.

Additional details about the tool

Businesses using Shopper Approved:

3 successful businesses are using Shopper Approved ➜

Get Shopper Approved ➜

24. Power Reviews

Amplifying user-generated content and consumer feedback to improve the customer experience.

Additional details about the tool

Businesses using Power Reviews:

2 successful businesses are using Power Reviews ➜

Get Power Reviews ➜

25. nicejob.co

Create social media buzz, improve your SEO and win more sales.

Additional details about the tool

Businesses using nicejob.co:

2 successful businesses are using nicejob.co ➜

Get nicejob.co ➜

26. Delighted

Create and send CX surveys, track and analyze feedback, and take action.

Additional details about the tool

Businesses using Delighted:

2 successful businesses are using Delighted ➜

Get Delighted ➜

27. Orankl

Amazon's tools as a service.

Additional details about the tool

Businesses using Orankl:

2 successful businesses are using Orankl ➜

Get Orankl ➜

28. Revi.io

Collect online reviews for e-commerce.

Additional details about the tool

Businesses using Revi.io:

1 successful business is using Revi.io ➜

Get Revi.io ➜

29. Bazaarvoice

It provides software that allows retailers to add customer reviews to their websites.

Additional details about the tool

Businesses using Bazaarvoice:

1 successful business is using Bazaarvoice ➜

Get Bazaarvoice ➜

30. Advocately

An intuitive platform for managing and mobilising your happiest customers.

Additional details about the tool

Businesses using Advocately:

1 successful business is using Advocately ➜

Get Advocately ➜

31. Rivyo

Product reviews + photo Reviews + product question & answers.

Additional details about the tool

Businesses using Rivyo:

1 successful business is using Rivyo ➜

Get Rivyo ➜

32. jvimobile

A full service digital marketing training area answering the phone and taking reservations in a dusty old reservation book.

Additional details about the tool

Businesses using jvimobile:

1 successful business is using jvimobile ➜

Get jvimobile ➜

Pat Walls,  Founder of Starter Story

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