How To Launch An Email Newsletter

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You've stumbled upon the idea to build a email newsletter and now you're ready to take the next steps.

There's a lot to think about when building a business, so we put together a guide on how to get started, launch, grow and run your email newsletter.

We also provide you with real-life case studies and examples of founders running successful email newsletter (and how much💰 they're making today).

avg revenue (monthly)
$550
starting costs
$9.18K
growth channels
Word of mouth, SEO (blog posts, organic traffic from search engines)
business model
Advertising
best tools
Twitter, Notion, Zapier
time investment
Side project

💡 Introduction To The Email Newsletter

Is The Email Newsletter Business For You?

As long as you're able to build a newsletter unique and different from others in the space, this business can be highly profitable.

Let's look at the pros and cons of starting your own email newsletter:

Pros:

  • Scalable: With businesses and processes changing daily, there will always be demand for new features and services within your email newsletter. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of businesses.
  • Flexibility: One of the biggest advantages of starting a email newsletter is that you can either offer part-time or full-time services. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own. Or, if you prefer to manage the books and instead delegate work to someone else, you can build and manage your own team to do so.
  • Traffic to your website An email newsletter gives people a reason to visit your website and to keep coming back to you!
  • Ability to start your business from home: It's not necessary to have an office space to get your business started! You can do everything from the comfort of your own home, at least in the beginning!
  • Little overhead + startup costs required: To get started, there is hardly any overhead. We will go over this in more detail in the startup section below.
  • Meaningful business connections: You never know who you will meet or get to feature on your email newsletter. This could be the start of an incredible business opportunity!

Cons:

  • Crowded space: There is a lot of competition when it comes to the email newsletter, so it's important that you spend a good amount of time analyzing the market and demand in your area.
  • A good email newsletter requires constant updates: You may find yourself constantly needing to update your email newsletter in order to stay relevant for your audience and those searching on google.
  • Motivation: If you plan to have a sales/content team on board, finding creative ways to motivate them can be a challenge. It's important that you're able to offer great incentives and a good work environment for your employees.

Creating a successful email newsletter means that you will have the ability to write good content, optimize SEO and have the technical skills to run a email newsletter efficiently.

How To Name Your Email Newsletter

It's important to find a catchy name for your email newsletter so that you can stand out in your space.

Here are some general tips to consider when naming your email newsletter

  • Avoid hard to spell names: you want something easy to remember and easy to spell for your customers
  • Conduct a search to see if others in the space have the same name
  • Try not to pick a name that limits growth opportunities for your business (ie. if you decide to expand into other product lines)
  • As soon as you have an idea (or ideas) of a few names that you love, register the domain name(s) as soon as possible!

Why is naming your email newsletter so important?

The name of your business will forever play a role in:

  • Your customers first impression
  • Your businesses identity
  • The power behind the type of customer your brand attracts
  • If you're memorable or not

It's important to verify that the domain name is available for your email newsletter.

You can search domain availability here:

Find a domain starting at $0.88

powered by Namecheap

Although .com names are the most common and easiest to remember, there are other options if your .com domain name is not available. Depending on your audience, it may not matter as much as you think.

It's also important to thoroughly check if social media handles are available.

As soon as you resonate with a name (or names), secure the domain and SM handles as soon as possible to ensure they don't get taken.

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When it comes to setting up your business, you may find yourself in a place where you have to make some financial and legal decisions.

The first thing you'll want to decide on is whether you want to be an LLC, S-Corp, or C-Corp.

These three options are found to be the most common when starting a small business, and all serve to protect your personal assets and also provide you with certain tax benefits.

  • LLC: All income and expenses from the business are reported on the LLC personal income tax return.
  • S corp: Owners pay themselves salaries + receive dividends from profits.
  • C Corp: C Corps are separately taxable entities that file a corporate tax return (Form 1120). No income tax is paid at the corporate level and any tax due is paid at the owners individual expense.

Depending on where you're conducting business, you'll also want to consider securing the proper permits, licenses and liability insurance.

Learn more about securing the right permits and licenses ➜

Determine Which Business Bank Account You Need

There are hundreds of banks out there, and it can be overwhelming to find one that's right for your business.

Here are some factors you may want to consider:

  • Location - Is your bank close enough that you can easily make deposits or get cash?
  • Low Fees - Make sure to understand any and all fees associated with setting up and maintaining your bank account. Ask for a list - banks usually try to keep this hidden and in the fine print.
  • Online Banking Services - Make sure you can easily navigate through your online portal and you have easy access to everything you need.
  • Line of Credit - What do your options look like (even if you don't need this now, you may need this down the road).
  • Every bank has something that differentiates them from the rest, so make sure whatever that is applied to your needs and values.

Check out this list of the 13 Best Banks for Small Business in 2020 and what makes them so unique.

Revenue Expectations

We've interviewed several different founders in the email newsletter and asked them how much $ they're making today.

Money Talk

  • $1.2K/year in revenue
  • Sells personal finance newsletter
  • Solo founder
  • 1 employee

Seedtable

  • $12K/year in revenue
  • Sells european tech coverage
  • Solo founder
  • 1 employee

Building an MVP (Minimal Viable Product)

When building a email newsletter, it's critical that you first validate your product/service rather than rushing to build it right away.

This could save you months, if not years of building the wrong product/service.

If you're hoping to decrease any sort of risk that comes with launching your email newsletter, designing a prototype can be a great way to de-risk your situation.

The point of your newsletter prototype is that it doesn't have to be perfect.

In the beginning stages, it doesn't matter how rough V1 of your prototype is, it's more important to just get started and you can always refine from there based on feedback from your network and most importantly your customers.

How To Build A MVP

Here are several different ways of building a prototype/MVP:

  • Start by building a landing page to see if customers actually need your product and if they are willing to pay for it
  • Build a very basic version of your idea and ask for immediate feedback from potential customers
  • Present a problem and solution via Facebook/Instagram Ads and see what the response is like

Gonzalo, founder of Seedtable dives deep into the process of designing and prototyping their product:

The first key insight I had was that there wasn’t a single publication who covered European tech in an authentic way (think Stratechery, but for Europe.)

The second key insight was that the “startup lists” model works. I stumbled into BuiltIn because of a past gig, so I spent 3-4 hours researching the search volume and the driver behind their traffic and realized it was doable.

If your writing is any good (and there’s no reason why it shouldn’t) it’s the single best way to build a brand online.

Armed with those two things, and a desire to stay close to Europe, it was time to get my hands dirty.

On top of growth, I can code (sort of). So after I came up with the idea, I sat down, wireframed what I wanted and started coding.

Then I realized I didn’t want to code the site from scratch so I deleted my progress, went to Themeforest and bought an HTML template that I could modify in a couple of hours.

The first version of Seedtable was a simple static page and looked like this (minus the logos).

how-i-launched-a-1k-month-newsletter-covering-european-tech

I didn’t have anyone in mind when starting. It was just out of personal interest. But I got lucky.

The third key insight I had is that, as an independent voice, I could say whatever I wanted. I don’t have to answer to bosses, editors or advertisers. As my friend Fabri likes to put it: “You have a unique advantage: you can shit on people.”

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Gonzalo, on starting Seedtable ($1,000/month) full story ➜

How To Find The Right Developer For Your Email Newsletter

If you (or others on your team) don't have the necessary coding/design skills to build the product on your own, finding the right developer for your email newsletter is a critical piece to bringing your idea to life.

Prior to hiring someone, you'll want to:

  • Have a very clear understanding of what your product (or MVP) will look like
  • Understand what the details of the user experience will look like (pages, how users sign up, backend administrative details, billing, reports etc). It may help to draw out the prototype and UX experience on a design platform such as Sketch
  • Understand what features you want to implement now and even those in the future
  • Understand the costs and time associated with hiring a developer and set a budget (more on that below)

Here are some ways you can find a developer:

Arielle Frank, founder of Clout Collective talks about her experiences and lessons learned when hiring a developer as a non-technical founder:

My first attempt to find a developer was a massive failure. I was basically screaming to be taken advantage of with my lack of technical knowledge and a heart full of hope. I signed an extremely unfavorable contract with a developer based in Morocco who claimed to offer “discounted” development services in exchange for equity in the company. By “discounted” I mean that it would cost only $40K to build the MVP. At the time I had no frame of reference for whether or not this was normal and justified it to myself.

Luckily, after a lot more internet sleuthing, I found my current developer, Adeva. Working with Adeva was the opposite experience of my initial encounter in every way. At $8K, Adeva’s quote for my MVP was literally 1/5th the cost of the original developer! I decided to save money on a front-end designer for V1 by using a template and designing things where I could in Figma.

I was forced to figure out many of the details and features of the platform upfront since Adeva couldn’t give me a quote without detailed user stories.

When building out the prospective features, I tried to focus on the end result and work backward from there.

For example, the end goal was for a content creator to be able to read a review and know whether or not they want to collaborate with a specific brand. I used this goal to inform the questions I collected for the reviews and the best way to display this info. During this phase, I also relied heavily on my beta testers for feedback about which info would be the most useful for them.

It’s tempting to add a bunch of cool, slick features when you’re building your product, but my brilliant mentor encouraged me to focus on doing one thing extremely well.

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Wilson Hung, on starting ARPU (/month) full story ➜

Startup Costs

If you are planning to start a email newsletter, the costs are relatively low. This of course, depends on if you decide to start the business on your own or bring on a big team at first.

We’ve outlined two common scenarios for “pre-opening” costs of a email newsletter and outline the costs you should expect for each:

  • The estimated minimum starting cost = $1,050
  • The estimated maximum starting cost = $17,300
Startup ExpensesThese numbers are based off the average expenses incurred when starting a email newsletter. Min Startup CostsDefined as an email newsletter you have started and plan to execute on your own. You’re able to work from home with minimal costs. Max Startup CostsDefined as an email newsletter you have started with one other team member. You decided to rent out an office space to set up the business.
Licenses and Business FormationThis refers to setting up your business license and establishing any legal contracts. $250 $1,000
PayrollThis number depends on if you decide to pay yourself a salary up front and the amount of employees you hire. The average salary for a full-time email newsletter individual is $0 $4,000
Advertising/PromotionThis includes (but not limited to): paid ads, public relations, networking events etc. $200 $2,000
Website and Email HostingCosts to host website, domain names and email $100 $300
Website Design (Outsourced)Hiring an outside contractor to assist with design elements of your website $0 $5,000
Equipment and TechnologyThis includes (but is not limited to) any expenses such as: laptops, cameras, office supplies and technology platforms $500 $5,000
Total Starting Costs $1,050 (min) $17,300 (max)

Raising Money

Since the startup costs to start email newsletter range between $1,050 - $17,300, there are ways you can raise money to cover these costs.

Here are a few ways you can secure additional funding:

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Build A Website

Building a website is imperative when launching your business, and with the right tools in place, this can be a simple task to check off the list (without having to hire someone).

  1. Pick a domain name that's easy to remember and easy to type
  2. Choose a Web Hosting Plan (ie. Shopify, Squarespace)
  3. Make sure you choose the right theme and design
  4. Implement the proper page structure (ie. about page, contact page, pricing etc)

To learn more about how to build a stellar website with little stress, we give you all the details on this step-by-step guide.

Launch Strategies For Your Email Newsletter

There are various different ways you can launch your email newsletter successfully.

Here are a few different strategies to get customers excited about your email newsletter.

  • Build hype with a landing page: you can effectively do this through waiting lists, discounts, countdown timer etc
  • Create a teaser video: even just a 30 second video is a great way to exposure for your email newsletter, and possibly even go viral
  • Reach out to influencers: The right influencer for your product has the ability to reach your audience with just one post, and because of their loyal following, this could lead to a big return for you.
  • Get Press: Whether you plan a PR stunt or get exposure through a popular news outlet, this is a great way to attract initial customers
  • Launch on popular sites: A great way to get buzz about your email newsletter is to submit your launch to popular startup sites.

Here are a few popular sites to launch on:

Learn more about how to launch your business successfully ➜ here

Qin Xie, founder of Money Talk dives deep into the process of launching the business:

The great thing about launching a newsletter as a subscription product is that the overheads are low - or in my case, zero. The only thing I had to give up was my time, and I had plenty of it.

That’s why it made sense to use the launch as proof of concept rather than wasting time to do additional testing - if lots of people signed up when I told them about it then it’s a sign it’s going to work. And thankfully they did!

Plus, I was sort of my own customer. I needed greater control over my own finances as we’re heading into what’s almost certainly a recession, and I wanted to equip myself with the knowledge on how to handle it.

So for my launch, I hand-picked just over 200 people from over 2,000 Gmail contacts to receive my first post, announcing the launch. They were all friends or colleagues, and all people who I thought would appreciate hearing about my new project.

I also combined the launch with market research - they could tell me what they wanted to read about in the newsletter and lots of people did. From that, I worked out what I wanted to cover - but to be honest it’s something I’ve also been refining over the weeks.

on-starting-a-reader-funded-newsletter-about-personal-finance

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Qin Xie, on starting Money Talk ($100/month) full story ➜

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The Freemium Model

Offering free trials to your platform is a great way to gain exposure for your business and potentially get new customers!

Finding the right email newsletter is a big deal for most people, so it can be important for customers to try a free version with limited features prior to making a big investment.

Once your customer reaches the limits of their free account, they're much more likely to invest in the premium version so they can gain access to all of the features your product offers.

There are a few different ways you can limit certain aspects of your product:

  • Usage quotas: Storage limits or limiting the number of times they can utilize a feature
  • Limited features: Only allowing your free user to utilize certain features vs all features - this is also a great way to upsell during the user's experience
  • Limited support: Customer support can be time-consuming, by limiting the level of support to free users this is a great incentive for them to upgrade (and will save you a lot of time and money)!

Build A Blog

One of the most effective ways to build brand awareness and grow your business is through consistently blogging.

We've outlined some useful tips for you to consider when creating content:

Consistency and Quantity

Quality is important, but it should be the standard for any content you publish.

What’s more important is consistency and quantity.

Consistency is as simple as committing to publishing and sharing a certain number of posts per week. For me, that’s three per week right now.

This kind of commitment is key, because one day, a random post will blow up, and you will have never expected it.

Oversaturation

The easiest mind trap is to think "I’m posting too much", and “I need to give my readers/audience/this platform a break”.

This is nonsense.

There is no such thing as oversaturation. Well, there is, but it is just someone else’s opinion.

For every person that tells you you are posting too much, there is another person that wants even more of your content.

You should ignore people’s opinions on how much you post.

Patience & Persistence

Keep posting, keep trying, and keep putting out good content on the regular. Your time will come, and when it does, it will change everything.

The only thing you have control over is your content.

You can’t control how people will react to it. You can’t control pageviews, likes, or shares.

So the only metric you should focus on is how much content you can put out in a week, month, etc.

Where to share your blog content

Mailing List

I know it sounds obvious, but the best places to share your content is on your mailing list. It is guaranteed traffic and it is a great way to get rapid feedback from your most loyal readers.

Send newsletters often. I have done once a week since starting, and I’m moving to twice a week soon.

Work on increasing your mailing list as well. Look into ways to increase your conversion rate to your mailing list. I added a flyout popup thing to my site and now I’m collecting ~30 emails per day.

An email newsletter is one of the most powerful assets you can have and it is worth its weight in gold.

Reddit

Reddit is one of my favorite places to promote content.

It is a very scary place because you will often get banned or heckled, but it can really pay off.

Create social media accounts for your blog, the main ones I use:

Twitter Facebook Instagram LinkedIn

Set up Buffer and share all of your blog posts to all of your accounts. All of these little shares really do add up.

Automate this as much as possible. I automated all of my social media for Starter Story.

Facebook Groups

When I started out, I put together a spreadsheet of relevant Facebook groups for my niche, and I would post to these groups whenever I had a big story I wanted to share.

Grow Your Email List

The more engaged list of emails, the more engaged customers, which ultimately leads to more sales.

One of the best ways to start growing your list is by providing your customer with something free (or discounted) in return.

This could also be anything from:

  • Ebook
  • Fascinating case study
  • Video series
  • Free week of the product
  • Discount on the product

Learn more about how to grow your email list and improve email marketing ➜ here.

Add an exit-intent popup to your online store

A great way to double, or even triple, your email opt-in rate and to grow your list is to add an exit-intent popup to your site, and offering a discount or content upgrade for subscribers.

Here's an example of what that might look like:

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One thing that I spent years NOT doing, that I now kick myself about, is adding an "exit intent pop-up" to our site, which lets people enter a sweepstakes to win a Xero Shoes gift certificate.

That one idea has added over 100,000 subscribers to our email list, which is one of our most effective marketing channels.

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Steven Sashen, on starting Xero Shoes ($1,500,000/month) full story ➜

Improve Your Email Marketing

Different types of emails

Here are the most common types of email campaigns you can send to your customers and their benefits:

  • Welcome emails - the perfect way to provide information from the start with a clear CTA. Make sure to tell your customer everything they need to know about your product or service.
  • Newsletters - a great way to give customers updates or send out your latest content
  • Product launch emails - the quickest (and easiest) way to increase sales is by selling to current customers. Make sure they're the first on the list to know about your new product
  • Promotional emails - promote discounts, deals coupons etc. Try and make this feel exclusive and for a limited time only
  • Abandoned cart emails - give your customers a reason to complete their purchase!

Here's a great resource for finding curated email designs, for all types of email campaigns!

Customer Email Newsletter / Video Marketing

Example from Patrick Sullivan Jr, founder of Jigsaw Health:

The single most valuable tool we’ve utilized for retention is emailing our customers “edutaining” content, which is primarily video-based.

In 2017, we began a weekly series called #FunnyFriday, a video a week -- some sort of short, entertaining skit, song parody, etc. that features our products and/or culture in a unique and clever way. :)

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As of July 2019, we’ve published nearly 100 #FunnyFriday videos... We’re like the “Weird Al” of the dietary supplement industry. And we’re definitely the only dietary supplement company with a costume budget. ;-)

To date, we’ve not been able to make these videos work for new customer acquisition, and I’m ok with that. These are for retention, for showing our customers that real people work here. :)

80% of our monthly revenue is from returning customers, and that’s without forced continuity / auto-ship that so many other brands in the dietary supplement industry.

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Patrick Sullivan Jr., on starting Jigsaw Health ($1,000,000/month) full story ➜

Host A Social Media Giveaway

People love free stuff and love competition. Giveaways and contests are a great way to create awareness for your brand, grow your email list, and eventually convert leads into customers.

If your goal is to gather email addresses, make sure the entry criteria is to "enter your email." You can do this by leading customers to your landing page where they can then enter their email to be in the giveaway.

One of the most important aspects of promoting a successful giveaway is having an amazing prize. The better the prize, the more engagement you'll get.

This doesn't necessarily mean choosing an iPad or an expensive/trendy watch, but instead a prize that is actually relevant to your brand/target audience.

Collaborate With Other Brands For Giveaways

Example from Benjamin Hebert, founder of Natural Stacks

Our customers have a billion choices for supplements out there, so if they decide to use our brand then we have to go the extra mile to help them.

Part of that means creating content they love, like coming up with unique promotions with other brands. Since we’re a consumable product, we naturally want them to enjoy our products and consume more. It’s the best use of marketing and sales dollars.

I think a lot of brands try to avoid working with other similar companies which is dumb. The market is big enough for everyone.

If I take supplements from one company, I’m definitely using others as well. Everyone can win.

We will get donations from a few brands and put together a giveaway on Gleam.IO or King Sumo. Then we will promote it on the podcast and in our content.

The trick here is to offer a nice coupon out to everyone who didn’t win the giveaway. It’s a great entry point for your brand.

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Benjamin Hebert, on starting Natural Stacks ($200,000/month) full story ➜

Improve your SEO

SEO is not just about driving traffic to your site, it's about driving the RIGHT traffic to your site, and ultimately, converting leads into customers.

One of the most important aspects of SEO is understanding what your customers are searching for, otherwise known as "keyword research."

Here are some tools that can help you choose the right keywords for your email newsletter.

Publish Great Content

Finding keywords is an important piece of the puzzle, but Google also ranks your site based on the actual content you produce, as this is what your customers are reading and engaging with.

There are various different "forms" of content that you may want to consider diversifying on your sites, such as blog posts, articles, studies, and videos.

So let's discuss what google considers "good content:"

  • Length - This will vary depending on the page, however, generally having a sufficient amount of content helps search engines recognize that your site is a good source for a specific topic
  • Engagement - The longer people stay on your website to read your content, the higher Google will rank your website. It's important to have informative and "thick" content that keeps people reading
  • Avoid Duplicating Content - Google will recognize this and may consider your content to have low value
  • Ensure pages load quickly - This will also help with engagement and time spent on your website
  • Shareability - Create content that people want to share, and is easy for them to share, especially to their social media accounts (ie. "click to tweet" is a great example of this).

Another element of creating good content is creating consistent content.

If (and hopefully you are) publishing content frequently, it's important to stick to a schedule - this helps build brand trust and easy user experience with your customers.

Planning out your content with a content calendar is key to staying consistent.

Here are a few great content calendar tools that can help you:

  • Trello
  • Airtable
  • If you prefer to keep it simple, your average spreadsheet is just as useful!

Backlinks

Backlinks are an important piece to SEO, as they allow for other websites to link to your content.

Search engines recognize that other sites are essentially "verifying" your content and essentially rank you higher because of this.

Of course, some links are more valuable than others and can affect your site in different ways.

For example, if a highly valuable and credible site like the New York Times links to a page on your website, this could be remarkable from an SEO perspective.

Aside from organically getting mentioned from other sites, there are other ways that you can increase and earn backlinks:

  • Create infographics with relevant data that people want to share
  • Promote your content on different sites/look into "guest blogging"
  • Contact influencers/journalists/bloggers and ask them to mention you!
  • Write testimonials for other sites in exchange for a backlink
  • Leverage existing business relationships

Learn more about the fundamentals of SEO ➜ here

How To Optimize SEO For Your email newsletter:

Example from Brandon Wong, founder of Photo Booth Supply Co

SEO is a pretty difficult world to understand. I suggest finding the best talent you can and letting them do what they’re best at.

Sometimes that means bringing the service in house, sometimes it involves an outside agency. For us, the ROI on our spend here is huge. It goes back to what I said about picking the trade show your customers attend. Pick the channel your customers use.

Don’t worry about what you like, where you think you’ll find them, or anything like that. We started hearing from our customers that they found us by searching and so we had to honor that. It has worked very well. The kind of entrepreneur who does research and compares their options tends to land with us. That’s great. Our SEO has changed alongside Google, of course.

When we got started, a lot of people found us through our photography company. They eventually started landing on us for searches about which photobooths had the best picture quality. It’s a natural transition for sure. Trust is big with Google, and people immediately trusted a photographer to have made a great photobooth. It makes sense.

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Brandon Wong, on starting Photobooth Supply Co. ($300,000/month) full story ➜

Word of Mouth

The most tried and true way to grow a email newsletter is through word of mouth - some entrepreneurs would say it's more important than all social media.

Why you should focus on word of mouth:

  • Consumers trust word of mouth above all other forms of marketing
  • 92% of consumers believe recommendations from friends and family over all forms of advertising
  • 64% of marketing executives indicated that they believe it is the most effective form of marketing

Learn more about word of mouth in our guide: 30 Ways Founders Grow Their Business ➜

Eddie Huai, founder of Flyby Pills explains how customer service directly correlates with word of mouth marketing from existing customers:

One of our biggest acquisition channels is through word of mouth.

Our survey showed that a third of our customers decided to try Flyby because of a friend or family member. For consumer brands, no artificial acquisition channel can beat strong word of mouth.

Word of mouth also compounds with every successive customer, and we’re seeing bigger wins every month.

We try and bolster this by providing an exceptional customer experience from start to finish. Even though we use Zendesk to answer customer emails, I still will read and reply to over 50% of our customer emails.

We also send loyalty packages to our top customers that’ll include freebies, swag and a personalized note... Little things like this go a long way and provide that “human touch” to our brand.

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Eddie Huai, on starting Flyby ($200,000/month) full story ➜

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Build a Referral Program

Word of mouth is one of the best ways to get the word out about your business and acquire new customers. Especially when you are starting out, it’s important to build a solid referral program to encourage existing customers to help you find new ones.

A great way to do that is by offering a reward (ie. credit on your service or cash) to customers that refer you to their friends and family.

A fantastic referral program will help with clout, credibility, and establishing yourself in the space.

Example of A Great Referral Program

Glimpse offers a clever referral program to ultimately get more subscribers to their newsletter:

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  • Both parties receive something for the referral
  • They're offering "free" content in exchange for more subscribers
  • This offer feels generous to the subscriber, but doesn't cost the business anything!

How To Retain Customers

Retaining customers is one of the most effective ways to grow your email newsletter.

Often times, it's easy to find yourself focusing on generating new customers, vs retaining your current ones.

Look at it this way - you are 60-70% more likely to sell a new product to an existing customer, than you are a new customer.

That's not to say that finding new customers and revenue streams is not important, however, the easiest (and most inexpensive) source of new revenue is right there in front of you.

Here are some ways you can retain customers for your email newsletter:

  • Responding to comments on social media
  • Send discounts (or freebies) to loyal customers
  • Provide valuable content, for free
  • Write hand written thank you notes
  • Provide awesome customer service and build relationships with customers

To find out more tips and tricks on retaining customers, check out this article ➜ here

Diversify Your Product Line

Adding new products to your business is a great way to expand into new markets and grow your business.

It's important to note that adding new products and diversifying may not be in the cards for you right this moment, and that's okay. You can always consider it down the road.

Here are some reasons you may want to considering adding/diversifying your product

  • Meeting the needs of your customers
  • Establish yourself as a top provider in your industry and stay ahead of the game with competition
  • Resistance to downturns/trends fading
  • Create new revenue streams

Authenticity

As a brand, you want to deliver an experience that authentic, honest and transparent.

Don't make the mistake of giving your audience less credit than they deserve.

Be Authentic

If you go around chasing every trend and only focused on yourself and money, you’re going to lose very quickly.

There have been many times where we have been tempted to do this but stayed true.

Sure we sacrificed sales, but we kept our integrity, played the long game and people saw and appreciated that, and really began emotionally investing in the brand.

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Valentin Ozich, on starting I Love Ugly ($300,000/month) full story ➜

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-  
Starter Story,   Founder of Starter Story

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