5 Customer Support App Success Stories [2024]

Pat Walls

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Updated: November 19th, 2023

Start A Customer Support App

Here are some real life success stories of starting a customer support app:

1. GreenRope ($1.92M/year)

metrics for our business are our customer satisfaction and retention rates, which remain consistently high. We currently have over 1,000 customers in over 20 countries, ranging from startups to universities and municipalities. Moving forward, we plan to continue evolving and improving our platform to meet the changing needs of businesses and provide even greater value to our customers.

How much they make: $1.92M/year
Current team size: 15

On Starting A $160K/Month CRM & Automations Company After A US Air Force Career

GreenRope, a self-funded CRM and marketing automation platform with over 1,000 customers in 20 countries, was built organically and focused on creating a positive, customer-centric culture without outside investment, with an all-in-one interface solving challenges in managing sales, marketing, customer service, and operations.

About

Lars started GreenRope almost 16 years ago

Revenue

Lars grew the business to $160K/month

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2. Dashly ($2.4M/year)

Dimitri Ive came up with the idea for Dashly when he realized that there was a need for a platform that could bring all customer conversations from various channels into one place. By merging user data and communication channels, Dashly simplifies how businesses communicate with their loyal customers. Since its launch in 2018, Dashly has grown to a team of 95 experts and generates $200K in monthly recurring revenue.

How much they make: $2.4M/year
How much did it cost to start: $10K
Current team size: 95

How We Abandoned The Agency Model To Build A $200K/Month Marketing Software

Dashly, a conversational marketing software, grew from a team of five to 95 experts and currently has a $200K MRR, providing a platform that simplifies the way businesses communicate with their loyal customers by bringing all conversations from a live chat, emails, socials, and messengers into one place.

About

Dimitri started Dashly almost 6 years ago

Revenue

Dimitri grew the business to $200K/month

Costs

It cost Dimitri $10000 to start the business

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Read by 2,523 founders

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