5 Ai Based Customer Support Business Success Stories [2024]

Pat Walls

•

Updated: July 25th, 2023

Start An Ai Based Customer Support Business

Welcome to the dawn of customer service automation. Envision a world where customers enjoy personalized service and immediate assistance, no more waiting on hold or wrestling with complicated IVR menus. This is the reality of an AI-based customer support business.

In simple terms, the business focuses on leveraging artificial intelligence to automate customer interactions for other businesses. From handling routine inquiries, providing product information, or troubleshooting common problems, AI-driven chatbots and voice assistants promise efficiency and round-the-clock service.

It's not about replacing humans but supplementing their efforts. The AI takes care of common questions and issues, freeing up the human customer service reps to handle more complex interactions with customers.

An AI-based customer support business offers an intriguing opportunity for tech-savvy entrepreneurs. The demand for such services is growing as businesses see the value in streamlining their customer service operations and enhancing the customer experience. With the right technical skills and tools, this innovative venture can be a profitable enterprise shaping the future of customer service.

Here are some real life success stories of starting a AI based customer support business:

Learn more about starting an AI based customer support business:

Where to start?

-> How much does it cost to start an AI based customer support business?
-> Pros and cons of an AI based customer support business

Need inspiration?

-> Examples of established AI based customer support business

Other resources

Part of

Starting An Ai Based Customer Support Business: Everything You Need To Know

‹

›

3. OneLogin

Secure your workforce, customers, and partner data with our modern IAM platform at a price that works with your budget.

Website traffic: 21.4M/month

4. Databricks

Databricks combines the best of data warehouses and data lakes into a lakehouse architecture. Collaborate on all of your data, analytics and AI workloads using one platform.

Website traffic: 1.87M/month

5. FPT.AI Platform

Website traffic: 140K/month