8 Customer Intelligence Analytics Business Success Stories [2024]
Customer intelligence analytics is all about understanding your customers and using that data to improve your business. It is a process of analyzing customer data to generate insights that can be used to improve business decisions.
Starting Customer intelligence analytics is a great business idea for those who are good at analyzing data and have strong communication skills. If you can help businesses to understand their customers better, then you will be in high demand!
VERINT is a global leader in Actionable Intelligence solutions. Verint's customer intelligence analytics platform helps organizations make sense of customer interactions and turn them into valuable insights. In 2022, Verint Systems Inc generates $1.3B in revenue.
This business idea is growing in popularity because it's a process that can be used by all businesses. Small businesses can use it to make better decisions about their marketing and sales strategies, while larger businesses can use it to improve their customer retention rates.
Here are some real life success stories of starting a customer intelligence analytics business:
1. United World Telecom dba Global Call Forwarding ($10.1M/year)
Thierry Genoyer, founder and CEO of United World Telecom, came up with the idea for his virtual phone numbers business after reading about the "international callback industry" in the Wall Street Journal. With his international background and trilingual abilities, Genoyer saw an opportunity to enter a fast-growing segment with low barriers to entry. After purchasing equipment and building his own invoicing system, he launched the business and attracted customers through online forums, international publications, and cold calling. Today, United World Telecom serves over 2,000 business customers worldwide and remains profitable.
How much they make: $10.1M/year
Current team size: 32
United World Telecoms' founder saw explosive growth potential in the international callback industry and has since created a virtual phone system, partnered with over 2000 businesses worldwide, and uses Google Ads, SEO, and email marketing to promote customer satisfaction.
2. Aucoin Analytics, LLC ($166K/year)
Kervin Aucoin, a 15-year Army veteran and 20+ year Intelligence analyst, came up with the idea for Aucoin Analytics after realizing the need for an unbiased and well-informed travel security platform. Through blogging about his travel experiences and witnessing the detrimental effects of sensationalized news, Kervin developed a subscription-based private intelligence community that focuses on defeating fake news and providing accurate information. With a low overhead, Aucoin Analytics has seen profits of $10,000/month and offers specialized risk assessments and intelligence reports tailored to customers' needs.
How much they make: $166K/year
How much did it cost to start: $25K
Current team size: 1
Aucoin Analytics, LLC is a private intelligence company that delivers highly specialized risk assessments and intelligence reports, while also offering a subscription-based private intelligence community that provides access to subject matter experts in government intelligence, with profits at $10,000/month.
So... can you actually make money with a customer intelligence analytics business?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
3. Custimy.io ($600K/year)
Kristoffer and his co-founder, Martin, came up with the idea for Custimy while on vacation in Spain. Martin, who was working in London as a director for a software and technology consultancy, pitched the idea of building a customer data platform for e-commerce stores. Inspired by the potential to revolutionize e-commerce, Kristoffer quit his CEO position at a food-tech company, and together they built Custimy from scratch, eventually raising $1.6 million in pre-seed funding and attracting major media attention.
How much they make: $600K/year
How much did it cost to start: $875K
Current team size: 30
Custimy.io co-founders Kristoffer and Martin created an e-commerce data platform that uses machine learning to help SMB stores make better decisions based on higher-quality customer data, raising the biggest pre-seed funding round in Denmark at the time and currently having 50K USD in monthly recurring revenue.
So... can you actually make money with a customer intelligence analytics business?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
4. Yofi ($120K/year)
Jordan Shamir, co-founder of Yofi, came up with the idea for the business after struggling to buy sneakers and concert tickets at reasonable prices due to bots buying them up. As former sneaker botters themselves, Shamir and his co-founders decided to leverage their knowledge to help brands fight against bots and create meaningful relationships with customers. Yofi has already stopped 51 million bot checkouts and has garnered impressive results for its customers, including a 67% increase in clickthrough rate and a 12% growth in customer lifetime value.
How much they make: $120K/year
Current team size: 6
Yofi co-founders Jordan Shamir and Alex helped some of the largest brands in the world fight against resale bots, leading to the development of their customer identity platform that has stopped 51 million bot checkouts and acquired hundreds of new customers per month.
5. Birdzi ($11M/year)
How much they make: $11M/year
Current team size: 26
Birdzi's Personalized Shopper Engagement & Analytics Platform has gained 10 paying grocery store customers as of Q3 2022, with an average revenue of $40k per month per customer, providing white-label solutions to improve digital engagement and the in-store experience with a variety of solutions for the future.
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- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
