Virtual Call Center Business

Business Idea: Start A Virtual Call Center Business in 2025

Updated: April 10th, 2025

Avg Monthly Revenue
$837K
Avg Startup Costs
$5.89K
Market Size
Avg Revenue
Avg Days To Build
365 days

Do you enjoy helping people and talking on the phone? If you want a business that provides flexibility regarding working location and time, consider starting a virtual call center business.

A virtual call center can be a lucrative low capital and a work-from-home business. Here is a list of what you need to start a virtual call center business:

  • Select a specialty area/niche
  • Buy computers and call center software
  • Find clients
  • Focus on growing your business

When starting a virtual call center business, some clients may require you to use their defined call center software.

Revenue & Profitability

How much do virtual call center businesses make?

Examples Of Successful Virtual Call Center Businesses

Successful virtual call center business businesses and case studies

United World Telecoms' founder saw explosive growth potential in the international callback industry and has since created a virtual phone system, partnered with over 2000 businesses worldwide, and uses Google Ads, SEO, and email marketing to promote customer satisfaction.

$840K Monthly Revenue
Read by 11,841 founders

Discover how a non-technical founder parlayed a modest $25,000 investment into a $10 million per year SaaS powerhouse through strategic SEO, targeted SEM, and exceptional customer support, turning a disruptive virtual phone solution into a global communication staple.

$833K Monthly Revenue
Read by 302 founders

See full list of successful virtual call center businesses.