Start An Online Travel Agency - Business Ideas

Updated: September 15th, 2022
Start An Online Travel Agency

Please note that the data provided in this article are estimates and may vary depending on various factors, and should not be considered as perfect or definitive.

An online travel agency is a web-based marketplace that allows consumers to research and book travel products and services.

Nearly 1 billion people make travel bookings online. Besides, 70% of travelers research trips on mobile devices.

With the online booking trend on an upward trajectory, 2024 is a great time to start an online travel agency.

Starting an online travel agency requires a great deal of effort, dedication, and most importantly passion.

If you're interested in how to sell travel services, or selling travel services online, you can use this page as a guide for everything you'll need to know.

Key Stats

starting costs
$23.3K
gross margin
20%
avg product price
$200
time to build
270 days
growth
Brand Authenticity
business model
Subscriptions
time investment
Full time

Startup Costs

Min Startup Costs Max Startup Costs

Office Space Expenses

$0

$7,000

Employee & Freelancer Expenses

$151

$352

Website Costs

$223

$7,215

Business Formation Fees

$5,600

$20,400

Software Expenses

$162

$3,094

Advertising & Marketing Costs

$0

$8,050

Specific Industry Expenses

$0

$300

Total Startup Costs

$6,136

$46,411

Successful Businesses

Business URL Rank

Tripadvisor

tripadvisor.com

398

Kayak

kayak.com

1,505

Priceline

priceline.com

2,495

Kiwi.com

kiwi.com/

3,250

Costco Travel

costcotravel.com

21,950

Travelgenio

travelgenio.com

37,676

Your 360º travel partner

bedsonline.com

72,322

YouTravel.Me

youtravel.me/en

98,137

PHPTRAVELS

phptravels.com

114,707

Book cheap holidays: flights, hotels and car hire

opodo.co.uk

117,355

VAX VacationAccess

vaxvacationaccess.com

135,159

Pros & Cons

Pros Description

Flexibility

You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.

Rewarding work

Starting a online travel agency can be really rewarding work. After all, you are solving an immediate issue for your customer and you're working on something you truly care about.

Scalable

With businesses and processes changing daily, there will always be demand for new features, products and services for your business. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of customers.

Traffic to your website

A online travel agency gives people a reason to visit your website and to keep coming back to you!

No overhead costs

To get your online travel agency started, there are no costs associated with overhead, storage, packaging, etc. This will save you a lot of time and money!

Meaningful business connections

You never know who you will meet as a online travel agency. This could be the start of an incredible business opportunity!

Cons Description

Longer Sales Process

A online travel agency can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.

Security Issues

With any Saas business, data loss and security issues may arise throughout your process of building your product. It's critical that you understand exactly what you're responsible for and how to avoid potential issues down the road.

Low margins

The gross margins for your online travel agency are typically around 20%, which can make it more challenging to incur new expenses and maintain profitability.

Taxes

As a online travel agency, you typically pay self-employment taxes which can be quite high. It's important to understand what you will be paying in taxes each year so you can determine if the work you're taking on is worth it.

Niche Market

A niche business is not necessarily a bad thing, in fact, it can be the key to your success. However, it can be more challenging and time consuming to find the perfect niche market and target audience.

You may need to charge sales tax

If you are selling your products in various states, you may be required to charge sales tax. Although this may not impact your financials specifically, it can be a headache to create a process and procedure for this. To learn more about sales tax, check out this article

Marketing Ideas

  • 1

    Affiliate Program

    Affiliate marketing is a great way to bring in a new revenue stream, especially when you don't sell products or services.

    Simply put, an affiliate program is an agreement where a business pays another business or influencer ("the affiliate") a commission for sending traffic and/or sales their way.

    The affiliate typically gets a unique link where clicks and conversions can be tracked.

    Learn more about affiliate program ➜

  • 2

    Direct Sales

    Direct sales strategy implies a direct contact between a seller and a consumer without the involvement of any third party. Direct selling is popular in sectors where sellers communicate with their clientele personally. The sales technique occurs at non-store locations which include at home, work, or online.

    For direct selling to succeed, hire a few (or many) salespeople to support the sales conversion process. It's critical that you assign them specific roles and responsibilities to nurture the client and provide excellent support.

    Learn more about direct sales ➜

  • 3

    Word of mouth

    Word of mouth is when a consumers reflects their interest in a company’s product or service in their daily dialogues.

    Therefore, word of mouth advertising is essentially a free advertising triggered by the customers experience.

    According to Nielsen, 92% of people trust recommendations from friends and family.

    Therefore, in today’s hyper-connected world, a single recommendation through a word of mouth can have a huge impact to your business.

    Learn more about word of mouth ➜