40 Trending Customer Support App Businesses [2024]

Pat Walls

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Updated: January 18th, 2023

Start A Customer Support App

Looking for some examples of a customer support app?

Interested in case studies of a successful customer support app? Check out our full list of success stories.

1. Twitter

Where they're located: Batha, Chad
Website traffic: 6.85B/month

2. Salesforce.com

Personalize every experience along the customer journey with the Customer 360. Unify marketing, sales, service, commerce, and IT on the world's #1 CRM.

Where they're located: Manhattan Community Board 1, New York, USA
Website traffic: 103M/month

Learn more about starting a customer support app:

Where to start?

-> How much does it cost to start a customer support app?
-> Pros and cons of a customer support app

Need inspiration?

-> Other customer support app success stories
-> Marketing ideas for a customer support app

Other resources

4. Zendesk

Support ticketing system & customer service software by Zendesk. Our customer support platform is used by more than 145,000 organizations worldwide.

Where they're located: Madison, Wisconsin, USA
Website traffic: 85.7M/month

5. hp

Learn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website

Where they're located: Aurora, Colorado, USA
Website traffic: 70.4M/month

6. Costco

Costco.com is the online platform of Costco, a membership-based warehouse retailer known for its bulk discounts on a wide range of products. The company was founded in 1976 by James Sinegal and Jeffrey Brotman. Costco serves a diverse customer base looking for value and quality. With over 270,000 employees worldwide and generating billions in revenue annually, Costco has established itself as a leader in the retail industry.

Where they're located: Omaha, Nebraska, USA
Website traffic: 89.2M/month

7. Norton

Norton™ provides industry-leading antivirus and security software for your PC, Mac, and mobile devices. Download a Norton™ 360 plan - protect your devices against viruses, ransomware, malware and other online threats.

Website traffic: 28.2M/month

8. Electronic Arts Inc.

We exist to inspire the world through Play. Electronic Arts is a leading publisher of games on Console, PC and Mobile.

How much they make:
Current team size: 1000

9. ULTIMATE GUITAR TABS

Beginning around 1998, established in Kaliningrad, Russia, Ultimate Guitar has set up a solid local area following with more than 10 million enrolled clients who partake in gatherings, contribute tabs, examples, and articles, and are energetic individuals from everything rock'n'roll. UG likewise gives all of the most recent music industry news, surveys, and writes about within scoop in the music-making crazy house.

Where they're located: Wichita, Kansas, USA
Website traffic: 61M/month

10. Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes, including fraud prevention, and subscription management. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Where they're located: Campello sul Clitunno, Umbria, Italy
Website traffic: 32.5M/month

11. Razer

Razer is the world leader in high-performance gaming hardware, software and systems. We live by our motto: For Gamers. By Gamers.

Where they're located: Irvine, California, USA
Website traffic: 10.6M/month

12. Site Maintenance

Where they're located: Jacksonville, Florida, USA
Website traffic: 17.8M/month

13. Rockstar Games

The official home of Rockstar Games

Where they're located: Manhattan Community Board 1, New York, USA

14. 1Password

A password manager, digital vault, form filler and secure digital wallet. 1Password remembers all your passwords for you to help keep account information safe.

How much they make:
Current team size: 529

15. Oculus

Defy reality with Oculus. Our VR headsets redefine digital gaming & entertainment. Learn more about Quest 2, our most advanced all-in-one VR system yet.

Where they're located: Corpus Christi, Texas, USA
Website traffic: 7.18M/month

16. Gorgias

Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.

17. Snapchat

Snapchat lets you easily talk with friends, view Live Stories from around the world, and explore news in Discover. Life's more fun when you live in the moment!

Where they're located: In Salah, In Salah, Algeria
Website traffic: 55.7M/month

18. Reamaze

Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.

19. Etix: Find and Buy Tickets

Website traffic: 9.57M/month

20. Support.com

A world leader in homesourcing℠, Support.com provides scalable customer & technical support and security software solutions.

Website traffic: 1.58M/month

21. unknown site

Mediacom’s Internet, TV, Phone, and cable services deliver the best in home entertainment from your most trusted internet and cable provider.

Where they're located: Des Moines, Iowa, USA
Website traffic: 1.73M/month

22. GoToAssist Remote Support

GoToAssist identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about GoToAssist today!

Website traffic: 1.03M/month

23. Lorex

The leader in home and business video surveillance technology offering 4K security systems, NVRs & DVRs, wireless, wire-free, Wi-Fi smart security cameras that work with Amazon Alexa and Google Assistant.

Where they're located: Jacksonville, Florida, USA
Website traffic: 770K/month

24. Denon™ Home Theater

Every detail of a Denon audio product is crafted with a single goal in mind: to enhance the entertainment experience.

Website traffic: 1.45M/month

25. Help Desk Software by Jitbit

Help Desk Software and Customer Service app from Jitbit. Both SaaS (hosted) and on-premis (self-hosted) versions available. Get started in 2 minutes!

26. LiveAgent

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

How much they make:
Website traffic: 360K/month

27. Directly

We offer AI-powered solutions to help customer support leaders resolve customer issues with the right mix of automation and human support.

Website traffic: 610K/month

28. Customer Support Software for B2B, Help Desk Solution

Website traffic: 360K/month

29. Really Simple Systems CRM

Our simple CRM software is designed specifically for small businesses B2B. It includes everything you need to effectively manage your sales and marketing.

Where they're located: Petersfield, UK
Current team size: 18

30. Outsource Customer Service Support ⇢ 24/7

Outsourcing customer service 🎧 from the reliable company: 🧑‍💻 ISO Certification 👨‍💻 30+ Languages 👩‍💻 Expert Teams. Outsourced 24/7 Email, Chat & Voice Support.

31. Lippert Components, Inc

From high-tech recreational vehicle products to trailblazing social initiatives, we are leading the way. LCI Industries supplies a broad array of highly engineered components and technology for the leading original equipment manufacturers (OEMs) and the related aftermarkets.

How much they make:
Current team size: 1000
Website traffic: 370K/month

32. ESPN+

Website traffic: 360K/month

33. GreenRope

The world's first and only Complete CRM providing powerful and easy to use marketing automation, email marketing, and social media integration. Inquire today with us!

How much they make: $1.92M/year
Where they're located: Gig Harbor, WA, USA
Current team size: 15

On Starting A $160K/Month CRM & Automations Company After A US Air Force Career

GreenRope, a self-funded CRM and marketing automation platform with over 1,000 customers in 20 countries, was built organically and focused on creating a positive, customer-centric culture without outside investment, with an all-in-one interface solving challenges in managing sales, marketing, customer service, and operations.

About

Lars started GreenRope almost 16 years ago

Revenue

Lars grew the business to $160K/month

Read this case study

Read by 11,134 founders

34. Klaus

Find extreme interactions, analyze, give feedback to agents, take control of quality

35. Zmodo

Zmodo is your one-stop shop for smart home, providing an ecosystem of smart devices that work together in one app.

Where they're located: South Australia, Australia
Website traffic: 160K/month

36. telbee

With our voice recording and messaging platform Vox, your customers can have real conversations with you via your website, person to person!

Where they're located: London, UK
Current team size: 2

How I Launched An Online Voice Recording Platform For Businesses

Nico Phair, Founder and CEO of Vox, a voice messaging and recording platform for businesses, launched the product in July 2020 and has since won #1 Product of the Day on Product Hunt and gained over 100 new users, with plans to expand into African and European markets.

About

Nicholas started telbee almost 5 years ago

Revenue

Nicholas grew the business to $0/month

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Read by 8,554 founders

37. Open source mobile app customer support & In app feedback Management

Where they're located: Mobile, Alabama, USA

38. Slaask

Bring all your team (and client!) communication together in Slack!

39. Dashly

Convert your website visits into sales, retain customers and reactivate inactive users with

How much they make: $2.4M/year
Where they're located: Wilmington, DE, USA
How much did it cost to start: $10K
Current team size: 95

How We Abandoned The Agency Model To Build A $200K/Month Marketing Software

Dashly, a conversational marketing software, grew from a team of five to 95 experts and currently has a $200K MRR, providing a platform that simplifies the way businesses communicate with their loyal customers by bringing all conversations from a live chat, emails, socials, and messengers into one place.

About

Dimitri started Dashly about 6 years ago

Revenue

Dimitri grew the business to $200K/month

Costs

It cost Dimitri $10000 to start the business

Read this case study

Read by 2,548 founders