50 Companies That Use Intercom [2024]

PayKickstart, a flagship product of a startup co-founded by Mark Thompson, reached $1 million in ARR and doubled in size year-over-year by solving the outdated, archaic solutions for selling various digital goods online and providing one that is focused on flexibility, minimal functionality, and profit boosts.

Clout Collective is an influencer marketing platform that offers transparency and standardization to content creators, allowing them to anonymously review brand collaborations and report generalized compensation rates per partnership.

Starter Story grew to 1.4 million monthly visitors and millions in annual revenue by sharing the stories of entrepreneurs. Pat breaks down the early days and how he grew the business into something that changed his life.

Weblium, a hybrid website builder that allows customers to switch between doing it themselves or having it done for them, has grown 200% month over month and is making 20-30 websites daily, with plans to reach 100 custom websites a day while partnering with banks and company registrars to offer website creation as part of their packages.

TimeFlip, an IoT device that assists with personal time management and productivity control, has sold over 5,000 units globally, with half of the sales coming from North America, and has plans to expand into Walmart, Best Buy, and Home Depot in the near future.

Belgian-based Crimibox has sold over 4,000 crime-solving games with monthly revenue of $8,000 and a retention rate above 38%, featuring real-life police files, an accompanying app, and a host of fictional suspects.

Taylor & Hart CEO Nikolay Piriankov tells the story of the company's journey from a diamond trading business to an award-winning, disruptive e-tailer of custom-designed, ethical engagement rings and fine jewelry, offering a bespoke design service through specifically developed technology online and instore, and growing to £4-6M in annual revenue.

Wheely Sales CEO Josh created a lucky wheel popup that has grown revenue from $0 to $600/month in just 4 months since getting started and has attracted over 1.1 million users to his customers’ websites, all while proving that when it comes to creating a product, competition is validation.

SI Certs CEO Gabriel Kramer shares how he turned his experience as a construction inspector into an online test prep course business that made over $45,000/month in revenue last year, and is projected to make $60,000/month this year.

Big Flare is a location-independent PPC advertising agency that spends over $3M per year on Google Ads for their small to mid-sized e-commerce clients, with a team of five spread across five different countries and timezones, and plans to grow to a $10M+ company within 10 years.

Ekster founders discuss how they raised over $1M on Kickstarter, became the world’s “most successful smart wallet brand” according to Forbes, and offer advice for other entrepreneurs on using crowdfunding for market validation and early-stage funding.

Aimee Tawhai founded ALTR, an online SaaS tool for gym owners and coaches, that is currently averaging $7-8k USD/month and is being used in 26 different countries, saving HOURS of admin time and the use of mind-numbing spreadsheets.

Amar Ghose co-founded ZenMaid, a software company servicing the house cleaning industry, which has now passed the half a million dollar yearly mark and intends to break the one million dollar a year barrier in late-2020, using paid advertising as a lead magnet and extensive email marketing funnel.

Trainual is a software platform that helps small businesses effortlessly scale by capturing every process, role, and responsibility, creating a consistent, teachable, and scalable knowledge base. With over 15k users in over 80 countries, Trainual has grown to $2M ARR by catering to businesses looking for something more manageable than an enterprise learning system.

Argentinian startup Bambox has grown its monthly recurring revenue to $60,000 and ships more than 1,100 boxes of baby essentials a month, a figure expected to help it achieve an annual recurring revenue of about $750,000 in 2019, after launching its first subscription service in July 2017. 

CallPage, an inside sales platform that facilitates converting website visitors into customers, has expanded tools to become a full-fledged platform with artificial intelligence, voice-to-text services and emotion recognition, and is rapidly growing in international markets.

Proposify, an online business proposal SaaS company, currently serving over 8,000 customers and doing over $7M in annual recurring revenue, was founded by CEO Kyle Racki who turned his old proposal app idea into a successful business by focusing on user pain points, building a great product, and prioritizing customer service.

Learn how Spork Bytes, a catering delivery service, addressed the problem of monotonous office lunches by partnering with local restaurants, resulting in annual revenues of $2 million in 2018 and an anticipated growth rate of 50% in 2019.

SeedLegals is a UK-based startup that provides a platform allowing startups to conduct funding rounds dramatically more efficiently and cost-effectively, and has been named Rising Star Legal Team for Early Stage Deals by the UKBAA.

PushPress, a modern boutique gym management system, shares their journey of bootstrapping their business to over $100,000 MRR, and the lessons learned about focusing on marketing to attract and retain customers and putting processes in place to learn from failure.

EdTech company ConnecPath created WeAdmit, a platform for data science-backed college counseling, acquiring a $50,000 per month run rate, 20 paid contracts and 10 about to be signed, which aims to match students with the right mentors and offer a predictions service based on IQ and personality.

Hunt A Killer is a subscription-based entertainment company that delivers monthly immersive, interactive story experiences and has grown from 146 subscribers in October 2016 to shipping one million episodes in August 2019, with acquisition costs ranging from $50-60 and gross margins at/or above 60%.

SkyVerge, a software company, has grown rapidly with revenue of $350,000 per month, over 100,000 eCommerce customers, and a globally distributed team of 30 people, all through starting with consulting projects and building focused and solutions-based products, acquiring small products from other developers, and focusing largely on content marketing and providing excellent customer support.

StoreYa co-founders Eyal Reich and Yariv Dror, along with CTO Pasha Zaft, created a suite of marketing and advertising apps that include Traffic Booster, which has generated an average of $700,000 MRR and helped the business win a 2018 Google Acquisition Performance award, as well as becoming a PayPal exclusive advertising partner.

SendX, an email marketing company, grew from a public beta launch in January 2017 to a profitable, bootstrapped business generating over $23k in monthly recurring revenue, focusing on SEO, offering a 14 day trial period, and prioritizing product investment and customer support to retain users, with plans to double down on the Shopify and professional blogger segments for future growth.

SmartrMail is an email marketing app for ecommerce merchants that generated more than $50m in sales last year through sending over a billion emails and making over $100K in monthly recurring revenue, whilst maintaining profitability since the start of this year.

UserGuiding is a SaaS product that has attracted 73 subscribers, 5,000 sign-ups from 92 countries, and 4 million end users, with a monthly recurring revenue that has increased from $413 to $9,400 in the past 14 months.

How Nate Lipton built a $35M plant-growing empire, with an e-commerce store generating $2.9M per month, a cannabis growers forum earning $100k per month, and a YouTube series gaining 100k views per month, all while navigating through regulatory obstacles in the cannabis industry.

IdeaScale, a B2B SaaS company with a focus on innovation, has grown to almost $750k/month by listening to its customers, investing in inbound search optimization, and prioritizing customer retention and support.

SyncThemCalendars is a niche tool, born out of necessity to ensure calendars are synced and up-to-date, with over $500 MRR and growing slowly, and founder Elad Shaham credits his speedy and iterative approach to launching for its success.

GrowthMentor, a platform connecting vetted growth mentors for one-on-one calls, founded by Fotis Panagiotakopoulos, has had over 2,500 mentorship calls booked to date and has seen success in using word of mouth, content marketing, and leveraging other people's networks as the primary drivers of customer acquisition.

InfluenceKit is a reporting tool that helps content creators increase their sponsored content revenue with accurate, always-updated reports, who have 180 paying customers so far, popular among bloggers, Instagrammers, YouTubers and podcasters.

Labor Sync is a mobile application that provides business owners with the ability to track the time and GPS location of their mobile workforce and after just one year of use, they saved $104,000 across 45 employees despite starting off with no funds for advertising or marketing.

Wavve, a SaaS product helping podcasters and audio creators promote their content on social media, has grown to $75k in monthly recurring revenue with over 70,000 signups and clients including ESPN Radio, Dave Ramsey, and BBC.

Coinpanda is a cryptocurrency tax solution for traders and investors, offering a free portfolio tracker in addition to a tax solution that can calculate taxes and capital gains for over 7,000 cryptocurrencies and is integrated with over 100 exchanges, blockchains, and services, generating $85,000 in revenue with a 75% profit margin in Q1.

Voltera manufactures a circuit printer that has surpassed expectations, with over thousands of units in 65 different countries being used in various industries, from business to education to government, making it a worthwhile investment for hardware engineers.

Bootstrapped online form builder Paperform, founded by Diony McPherson and her husband, grew from a lifestyle business launched in 2016 to an annual revenue of over $1.5m by 2021, thanks to investing resources in supporting customers and creating a high-quality product.

A successful ticketing platform that grew from a side project into a business that issues over 5 million tickets annually, using a combination of cold calling, word of mouth, and partnerships to attract and retain customers while navigating the challenges of COVID-19.