7 Outsourcing Business Success Stories [2024]
Outsourcing is when a business obtains a product or a service from an outsider provider rather than building it in-house. Small companies outsource so they have enough time to attend to critical functions like production.
Many businesses are looking to outsource their non-core activities. Therefore, starting an outsourcing business in 2024 has never been more lucrative.
Start your outsourcing business, identify a niche, and develop a well-researched and complete business plan. Then, invest in the necessary equipment and technology to enable you to deliver services to the customers.
Depending on the nature of your business, you may need staff to help you with service delivery. Finally, when your business is up and running, start marketing and focus on delivering superior service to attract repeat customers.
Here are some real life success stories of starting a outsourcing business:
1. SupportNinja ($16.8M/year)
Cody started SupportNinja after facing numerous failures and obstacles in his life. He had a passion for building businesses and saw an opportunity to provide outsourcing services specifically targeted towards startups. With a focus on recruitment, training, and quality assurance, SupportNinja quickly grew to generate over $9M in annual recurring revenue and achieve a growth rate of 3,684% in the past 3 years.
How much they make: $16.8M/year
How much did it cost to start: $400K
Current team size: 1021
This case study follows the founder of SupportNinja, a company that specializes in providing back-office and customer support outsourcing for tech companies, which generates over $9M ARR, has over 100 clients, and has seen a growth rate of 3,684% in the past 3 years.
2. Virtudesk ($6M/year)
Pavel Stepanov, the Founder and CEO of Virtudesk, came up with the idea for his business after experiencing the dramatic results of hiring a virtual assistant for his own real estate business. He realized the power of delegating tasks and saw that other agents and entrepreneurs faced the same time constraints. With connections in the Philippines, he was able to start sourcing virtual assistants, and within two weeks of launching, he had already gained paying clients.
How much they make: $6M/year
How much did it cost to start: $2K
Current team size: 367
Virtudesk provides virtual assistant services to entrepreneurs and business owners, helping them to scale and automate their businesses with highly-trained virtual assistants based in the Philippines, resulting in over $500,000 in monthly revenue and experiencing greater growth in 2020 than in previous years.
So... can you actually make money with a outsourcing business?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
3. Outsourcing Angel ($1.44M/year)
Linh Podetti, a Vietnamese social entrepreneur, started her business Outsourcing Angel after realizing the potential of outsourcing work to virtual employees. With her expertise in hiring and managing virtual assistants, she has grown her business to a 7-figure revenue, serving clients from multiple countries. She has also expanded her services with Dawn Media Productions, providing video marketing content for businesses.
How much they make: $1.44M/year
Current team size: 13
Social entrepreneur founder turned 7-figure business owner builds highly educated and dedicated virtual assistants agency, Outsourcing Angel, which hires for hundreds of clients worldwide by finding, recruiting, and working with clients and virtual assistants every step of the way while donating 10% of profits to fund charity initiatives to help poverty-stricken areas.
4. Virtual Latinos ($4.2M/year)
Jaime Nacach, the founder of Virtual Latinos, came up with the idea for his business while looking for a cost-effective way to hire an assistant for his marketing agency. After trying various options without success, he decided to look closer at Latin America and created a platform that connects entrepreneurs with top talent from the region. With over 50,000 applicants and 400 active clients, Virtual Latinos has created a win-win situation for both entrepreneurs and Latin American professionals.
How much they make: $4.2M/year
How much did it cost to start: $28K
Current team size: 73
Virtual Latinos is a win-win-win situation platform connecting entrepreneurs and business owners with top pre-vetted talent from Latin America while helping fellow Latinos find jobs with an average salary two to four times higher than in their home countries.
So... can you actually make money with a outsourcing business?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
- 4,818 founder case studies
- Access to our founder directory
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- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
