Start An It Support Business - Business Ideas

Updated: September 15th, 2022
Start An It Support Business

Please note that the data provided in this article are estimates and may vary depending on various factors, and should not be considered as perfect or definitive.

Do you enjoy fixing technology problems and believe that you can fix others? If your answer to this question is yes, you might be an ideal candidate for developing an IT support business.

An IT support business is the work that the computer specialists in an organization do to assist their customers and establishments. The IT support expert groups are responsible for setting up and maintaining some crucial information systems and networks.

Starting an IT support business can be challenging, but it can potentially pay off better than your 9 to 5 job. IT support business can be a lucrative way to make money, and the demand is increasing rapidly.

Starting an IT support business requires a great deal of effort, dedication, and most importantly passion.

If you're interested in how to sell IT support services, or selling IT support services online, you can use this page as a guide for everything you'll need to know.

Key Stats

market size
$998B
starting costs
$11.7K
gross margin
90%
time to build
210 days
growth
Organic social media
business model
Subscriptions
time investment
Full time

Startup Costs

Min Startup Costs Max Startup Costs

Office Space Expenses

$0

$7,000

Employee & Freelancer Expenses

$150

$250

Website Costs

$223

$7,015

Business Formation Fees

$600

$4,700

Software Expenses

$162

$2,894

Advertising & Marketing Costs

$0

$1,400

Total Startup Costs

$1,135

$23,259

Successful Businesses

Business URL Rank

1Path

1path.com

148,758

Jade Global

jadeglobal.com

207,862

IT Business Edge

itbusinessedge.com

239,902

SupportNinja

supportninja.com

243,842

Elive.co.nz

elive.co.nz

348,241

TeleVoIPS

televoips.com

393,984

IT Management Solutions

itsupportboston.us

559,162

CookieFirst

cookiefirst.com

585,906

JBS Japan Business Systems

jbs.co.jp

607,674

Techvera

techvera.com

665,412

TRIARE

triare.net

720,828

Pros & Cons

Pros Description

Flexibility

You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.

Ability to start your business from home

It's not necessary to have a physical storefront or office space to get your business started. You can do everything from the comfort of your own home, at least in the beginning!

Little startup costs required

The cost to start a IT support business costs significantly less money than most businesses, ranging anywhere from 62 to 23,259.

Rewarding work

Starting a IT support business can be really rewarding work. After all, you are solving an immediate issue for your customer and you're working on something you truly care about.

Scalable

With businesses and processes changing daily, there will always be demand for new features, products and services for your business. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of customers.

No overhead costs

To get your IT support business started, there are no costs associated with overhead, storage, packaging, etc. This will save you a lot of time and money!

Cons Description

Crowded Space

Competition is high when it comes to your IT support business, so it's important that you spend a good amount of time analyzing the market and understanding where the demand lies.

Longer Sales Process

A IT support business can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.

Work can be inconsistent

As a IT support business, the amount of work assigned to you and schedule tends to be more inconsistent, which may make your income less stable. It's important to set boundaries and budget accordingly based on the amount of work you plan to have.

Lack of benefits

With a IT support business, you are typically self-employed and responsible for finding your own insurance, which can be quite costly and time-consuming.

Isolation

Often times, as a IT support business, you typically work alone and do not have much face-to-face interaction with other team members.

Taxes

As a IT support business, you typically pay self-employment taxes which can be quite high. It's important to understand what you will be paying in taxes each year so you can determine if the work you're taking on is worth it.