Start An It Support Business - Business Ideas

Start An It Support Business - Business Ideas
Start An It Support Business

Do you enjoy fixing technology problems and believe that you can fix others? If your answer to this question is yes, then you might be an ideal candidate for developing an IT support business.

An IT support business is the work that the computer specialists in an organization do to provide assistance to their customers and establishments. The IT support expert groups are responsible for setting up and maintenance of some crucial information systems and networks.

Starting an IT support business can be challenging but it can potentially pay off better than your 9 to 5 job. IT support business can be a lucrative way to make money and the demand is increasing at a rapid pace.

Starting an IT support business requires a great deal of effort, dedication, and most importantly passion.

If you're interested in how to sell IT support services, or selling IT support services online, you can use this page as a guide for everything you'll need to know.

Key Stats

market size
$998B
starting costs
$11.7K
gross margin
90%
time to build
210 days
business model
Consulting
time investment
Full time

Startup Costs

Min Startup Costs Max Startup Costs
Office Space Expenses $0 $7,000
Employee & Freelancer Expenses $150 $250
Website Costs $223 $7,015
Business Formation Fees $600 $4,700
Software Expenses $162 $2,894
Advertising & Marketing Costs $0 $1,400
Total Startup Costs $1,135 $23,259

Successful Businesses

Business URL Rank
1Path 1path.com #148,758
Jade Global jadeglobal.com #207,862
IT Business Edge itbusinessedge.com #239,902
Elive.co.nz elive.co.nz #348,241
TeleVoIPS televoips.com #393,984
IT Management Solutions itsupportboston.us #559,162
JBS Japan Business Systems jbs.co.jp #607,674
Techvera techvera.com #665,412
TRIARE triare.net #720,828
Eyetech Solutions eyetechsolutions.com #751,239
Switchfast - IT Consulting and Managed Services switchfast.com #760,325

Pros & Cons

Pros Description
Flexibility You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.
Ability to start your business from home It's not necessary to have a physical storefront or office space to get your business started. You can do everything from the comfort of your own home, at least in the beginning!
Little startup costs required The cost to start a IT support business costs significantly less money than most businesses, ranging anywhere from 62 to 23,259.
Rewarding work Starting a IT support business can be really rewarding work. After all, you are solving an immediate issue for your customer and you're working on something you truly care about.
Scalable With businesses and processes changing daily, there will always be demand for new features, products and services for your business. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of customers.
No overhead costs To get your IT support business started, there are no costs associated with overhead, storage, packaging, etc. This will save you a lot of time and money!
Cons Description
Crowded Space Competition is high when it comes to your IT support business, so it's important that you spend a good amount of time analyzing the market and understanding where the demand lies.
Longer Sales Process A IT support business can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.
Work can be inconsistent As a IT support business, the amount of work assigned to you and schedule tends to be more inconsistent, which may make your income less stable. It's important to set boundaries and budget accordingly based on the amount of work you plan to have.
Lack of benefits With a IT support business, you are typically self-employed and responsible for finding your own insurance, which can be quite costly and time-consuming.
Isolation Often times, as a IT support business, you typically work alone and do not have much face-to-face interaction with other team members.
Taxes As a IT support business, you typically pay self-employment taxes which can be quite high. It's important to understand what you will be paying in taxes each year so you can determine if the work you're taking on is worth it.

Pat Walls,  Founder of Starter Story
Want to start your own business?

Hey! 👋I'm Pat Walls, the founder of Starter Story.

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