How Much Does It Cost To Start A Live Chat Customer Support Service? (In 2023)
Wondering how much it costs to start a live chat customer support service?
- The minimum startup costs for a live chat customer support service: $12
- The maximum startup costs for a live chat customer support service: $11,659
- The average startup costs for a live chat customer support service: $5,911
Here's a detailed list of a live chat customer support service startup costs:
Learn more about starting a live chat customer support service:
Where to start?
-> Pros and cons of a live chat customer support service
Need inspiration?
-> Other live chat customer support service success stories
-> Examples of established live chat customer support service
-> Marketing ideas for a live chat customer support service
Other resources
Software Expenses
Your live chat customer support service needs software to run efficiently!
Why spend money on software? Because it can help you save time and automate certain parts of the business, so you can focus on the most important matters. Software and technology can help you grow your business, and save you from expensive personnel costs.
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Project Management Software | Recommended | $0 | $25 |
| Email marketing tool | Recommended | $0 | $100 |
| Accounting & Invoicing Software | Recommended | $0 | $50 |
| Internal Communication Tool | Recommended | $0 | $20 |
| File Hosting Service | Recommended | $0 | $299 |
| Design Programs & Software | Optional | $0 | $50 |
| Social Media Management Tools | Optional | $0 | $50 |
Office Space Expenses
It will be your call to determine if you need office space. It is not a requirement but may be necessary as your live chat customer support service grows.
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Rent ➜ | Optional | $0 | $5,750 |
| Utility Costs For Office Space ➜ | Optional | $0 | $1,150 |
| WiFi & Internet ➜ | Optional | $0 | $100 |
Training & Education Expenses
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Online Learning Sites | Optional | $0 | $1,000 |
Advertising & Marketing Costs
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Business Cards ➜ | Optional | $0 | $50 |
| Customer Research & Surveys | Optional | $0 | $300 |
| Networking Membership Fees | Optional | $0 | $250 |
| Affiliate Marketing Commission & Fees | Optional | $0 | $250 |
| Influencer Marketing | Optional | $0 | $750 |
| Press | Optional | $0 | $500 |
| Google Ads | Optional | $0 | $300 |
| Facebook & Instagram Ads | Optional | $0 | $350 |
Website Costs
Every business should have a website, and it's worth spending a bit of money to set it up right.
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Domain Name ➜ | Required | $12 | $200 |
| Business Email Hosting Service ➜ | Recommended | $1 | $15 |
Specific Industry Expenses
| Cost | Required? | Min Cost | Max Cost |
|---|---|---|---|
| Ticketing Platform Fees | Optional | $0 | $100 |
Hey! 👋 I'm Pat Walls, the founder of Starter Story.
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