6 Live Chat Customer Support Service Success Stories [2024]

Updated: November 1st, 2023
Start A Live Chat Customer Support Service

Here are some real life success stories of starting a live chat customer support service:

1. Dashly ($2.4M/year)

Dimitri Ive came up with the idea for Dashly when he realized that there was a need for a platform that could bring all customer conversations from various channels into one place. By merging user data and communication channels, Dashly simplifies how businesses communicate with their loyal customers. Since its launch in 2018, Dashly has grown to a team of 95 experts and generates $200K in monthly recurring revenue.

How much they make: $2.4M/year
How much did it cost to start: $10K
Current team size: 95

article

How We Abandoned The Agency Model To Build A $200K/Month Marketing Software

Dashly, a conversational marketing software, grew from a team of five to 95 experts and currently has a $200K MRR, providing a platform that simplifies the way businesses communicate with their loyal customers by bringing all conversations from a live chat, emails, socials, and messengers into one place.

About
Dimitri started Dashly almost 6 years ago
Revenue
Dimitri grew the business to $200K/month
Costs
It cost Dimitri $10000 to start the business
Read by 2,382 founders

Learn more about starting a live chat customer support service:

Where to start?

-> How much does it cost to start a live chat customer support service?
-> Pros and cons of a live chat customer support service

Need inspiration?

-> Examples of established live chat customer support service
-> Marketing ideas for a live chat customer support service

Other resources

4. Best Web Hosting 2020

Bluehost is one of the largest website hosting providers and powers millions of websites. Learn more about our secure and reliable hosting services today!

Where they're located: Nashville, Tennessee, USA
Website traffic: 8.6M/month

article

5. NordVPN

Online VPN service that encrypts your internet traffic and hides your IP with physical location. Upgrade your privacy and security now.

Website traffic: 13.5M/month

6. LiveChat

LiveChat - premium live chat software for business. Over 30 000 companies from 150 countries use LiveChat. Try now, chat for free!

Where they're located: Winston-Salem, North Carolina, USA
Website traffic: 1.74M/month

article