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HelpScout is a help desk software.
HelpScout Product Features
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How does HelpScout pricing work?
HelpScout is a freemium product.
Learn more about HelpScout pricing ➜
Here's what customers are saying about HelpScout:
|Impressions Agency||Our support system and knowledge base is set up through Helpscout. We made the switch away from Zendesk a year ago and it has been a fantastic decision. - Travis Richardson, founder of Impressions Agency|
|The Travel Secret||HelpScout is an amazing ticketing/customer service platform that we use for all of our customer service trackings. They have a seamless onboarding process and would highly recommend them. - David Adler, founder of The Travel Secret|
What Companies Are Using HelpScout?
List of customers using HelpScout:
|1||Snappa||graphic design app||Snappa makes it easy to create any type of online graphic. Create & publish images for social media, blogs, ads, and more!|
|2||EmailOctopus||Manage and email your subscribers for far cheaper with EmailOctopus. Drag and drop email builder, powerful analytics, bounce/complaint tracking and more.|
|3||Balsamiq||wireframing software business||Balsamiq is the company behind Balsamiq Wireframes, the industry standard low-fidelity wireframing tool.|
|4||TranslatePress||wordpress plugin business||A WordPress translation plugin that anyone can use. Experience a better way of translating your WordPress site, with full support for WooCommerce and site builders.|
|5||MemberSpace||membership management software||Create memberships on your website for anything you want like courses, video tutorials, member directories, and more while having 100% control over look & feel.|
|6||Xero Shoes||shoe brand||Everything you love about being barefoot, plus the perfect amount of comfort and protection. As seen on Shark Tank. Live Life Feet First in Xero Shoes!|
|8||Tortuga||backpack line||"The Best Carry On Travel Bag." -The Wirecutter. Shop carry-on-sized travel backpacks, daypacks, and duffles. Free shipping in the US for orders $49+. Flat-rate shipping worldwide.|
|9||PVA Enterprises LLC||Pinterest strategy teaching business||Learn how to become a Pinterest virtual assistant and make money. Start a side hustle or new career as a Pinterest virtual assistant today!|
|10||GrowSurf||referral marketing platform||The fastest, easiest way to build a referral program right into your product or newsletter. Our customers see 300-1000% returns and 9-40% monthly growth — all on auto-pilot. No-code platform. 100% customizable. Powerful APIs, webhooks & integrations.|
|11||RightMessage||website builder||Increase conversions by changing your website based on who somebody is, how they're behaving, and where they are in your sales funnel|
Looking for an alternative to HelpScout? We've put together a list of 34 HelpScout competitors and alternatives.
List of best alternatives to HelpScout:
|1||DelightChat||Grow your online store with an omnichannel ecommerce help desk that turns customers into fans.||free||see all 0 using ➜|
|2||Zendesk||Customer service software and support ticketing system.||freemium||see all 83 using ➜|
|3||Facebook Chat App||Live chat with your customers using Facebook Messenger.||freemium||see all 58 using ➜|
|4||Intercom||Customer messaging platform.||freemium||see all 55 using ➜|
|5||Freshdesk||Customer support software and ticketing system.||freemium||see all 25 using ➜|
|6||TawkTo||A free messaging app to monitor and chat with the visitors on your website.||freemium||see all 23 using ➜|
|7||ManyChat||Facebook Messenger bot.||freemium||see all 22 using ➜|
|8||Drift||Customer communication platform.||freemium||see all 20 using ➜|
|9||grasshopper||A virtual phone system can help your business stay organized with many calls coming in.||freemium||see all 16 using ➜|
|10||crisp||Chat with website visitors.||freemium||see all 14 using ➜|
|11||Gorgias||Helpdesk designed for Shopify stores. Provide multichannel customer service from a single app.||freemium||see all 14 using ➜|
See all 34 HelpScout alternatives ➜
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Contributors to this article:
- Pat Walls, Founder of Starter Story