HelpScout

HelpScout

HelpScout is a help desk software.

Website

helpscout.com ➜

Category

customer service

Pricing

freemium

Twitter

@helpscout (12.3K followers)

Careers

Careers page

Login

Login page

API

API

Logo

HelpScout Product Features

No product info added yet...

HelpScout Pricing

How does HelpScout pricing work?

HelpScout is a freemium product.

Learn more about HelpScout pricing ➜

HelpScout Reviews

What Companies Are Using HelpScout?

# Customer Type Description
1
article
Snappa graphic design business Snappa makes it easy to create any type of online graphic. Create & publish images for social media, blogs, ads, and more!
2
article
Balsamiq wireframing software business Balsamiq is the company behind Balsamiq Wireframes, the industry standard low-fidelity wireframing tool.
3
article
Acumbamail email automation platform
4
article
Agiled time tracking app Stop wasting time switching between different apps to manage your business. Start using Agiled to manage your business in one place. CRM, Invoicing,
5
article
RightMessage website builder Increase conversions by changing your website based on who somebody is, how they're behaving, and where they are in your sales funnel
6
article
ByteStand shopify app developer Sync your Amazon inventory directly into your store. Send your Shopify or BigCommerce orders to Amazon for fulfillment. Or offer your customers store credit.
7
article
Populum CBD business Discover the high quality of Populum. Cultivated for perfection. Grown and made in the USA. Rebalance your well being through Populum.
8
article
Client Portal wordpress plugin business Set yourself apart from your competitors by giving your customers a professional, organised client portal. Client Portal integrates with WordPress to help you manage your client projects... without the bulky project management software. Check out a demo or See some example portals “Client Portal ...
9
article
Taster’s Club wine club Join the Taster's Club®. Sign up for our alcohol subscription box. Known for our whiskey of the month club. Select a subscription for yourself or gift one to friends.
10
article
Cave Tools kitchen supplies store Shop Barbecue & Grillings Tools, Accessories and Gift Ideas - Download Your FREE BBQ Recipe Book, Meat Smoking Guide or Food Temperature Magnet

HelpScout Alternatives

Looking for an alternative to HelpScout? We've put together a list of all HelpScout competitors and alternatives.

List of best alternatives to HelpScout:

# Tool Description Pricing Using
1
article
Zoho Desk Zoho Desk is a cloud based Omnichannel customer service software for enterprises, SMBs and small businesses. paid see all businesses using ➜
2
article
Zendesk Customer service software and support ticketing system. freemium see all businesses using ➜
3
article
Intercom Customer messaging platform. freemium see all businesses using ➜
4
article
Facebook Chat App Live chat with your customers using Facebook Messenger. freemium see all businesses using ➜
5
article
Freshdesk Customer support software and ticketing system. freemium see all businesses using ➜
6
article
TawkTo A free messaging app to monitor and chat with the visitors on your website. freemium see all businesses using ➜
7
article
crisp Chat with website visitors. freemium see all businesses using ➜
8
article
ManyChat Facebook Messenger bot. freemium see all businesses using ➜

References

Here's what customers are saying about HelpScout:

Customer Testimonial
article
Impressions Agency Our support system and knowledge base is set up through Helpscout. We made the switch away from Zendesk a year ago and it has been a fantastic decision. - Travis Richardson, founder of Impressions Agency
article
The Travel Secret HelpScout is an amazing ticketing/customer service platform that we use for all of our customer service trackings. They have a seamless onboarding process and would highly recommend them. - David Adler, founder of The Travel Secret
Pat Walls,  Founder of Starter Story
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