HelpScout


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HelpScout is a help desk software.

Website

helpscout.com ➜

Category

customer service

Pricing

freemium

Twitter

@helpscout (12.2K followers)

Careers

Careers page

Login

Login page

API

API

Logo

HelpScout Product Features

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HelpScout Pricing

How does HelpScout pricing work?

HelpScout is a freemium product.

Learn more about HelpScout pricing ➜

HelpScout Reviews

Here's what customers are saying about HelpScout:

Customer Testimonial
article Impressions Agency Our support system and knowledge base is set up through Helpscout. We made the switch away from Zendesk a year ago and it has been a fantastic decision. - Travis Richardson, founder of Impressions Agency
article The Travel Secret HelpScout is an amazing ticketing/customer service platform that we use for all of our customer service trackings. They have a seamless onboarding process and would highly recommend them. - David Adler, founder of The Travel Secret

What Companies Are Using HelpScout?

List of customers using HelpScout:

# Customer Type Description
1 article Snappa graphic design app Snappa makes it easy to create any type of online graphic. Create & publish images for social media, blogs, ads, and more!
2 article EmailOctopus Manage and email your subscribers for far cheaper with EmailOctopus. Drag and drop email builder, powerful analytics, bounce/complaint tracking and more.
3 article Balsamiq wireframing software business Balsamiq is the company behind Balsamiq Wireframes, the industry standard low-fidelity wireframing tool.
4 article TranslatePress wordpress plugin business A WordPress translation plugin that anyone can use. Experience a better way of translating your WordPress site, with full support for WooCommerce and site builders.
5 article MemberSpace membership management software Create memberships on your website for anything you want like courses, video tutorials, member directories, and more while having 100% control over look & feel.
6 article Xero Shoes shoe brand Everything you love about being barefoot, plus the perfect amount of comfort and protection. As seen on Shark Tank. Live Life Feet First in Xero Shoes!
7 article Prerender.io seo software Prerender.io is a Google-recommended dynamic rendering solution that enables Angular, React, Vue, or JavaScript sites to be crawled perfectly by search engines.
8 article Tortuga backpack line "The Best Carry On Travel Bag." -The Wirecutter. Shop carry-on-sized travel backpacks, daypacks, and duffles. Free shipping in the US for orders $49+. Flat-rate shipping worldwide.
9 article PVA Enterprises LLC Pinterest strategy teaching business Learn how to become a Pinterest virtual assistant and make money. Start a side hustle or new career as a Pinterest virtual assistant today!
10 article GrowSurf referral marketing platform The fastest, easiest way to build a referral program right into your product or newsletter. Our customers see 300-1000% returns and 9-40% monthly growth — all on auto-pilot. No-code platform. 100% customizable. Powerful APIs, webhooks & integrations.
11 article RightMessage website builder Increase conversions by changing your website based on who somebody is, how they're behaving, and where they are in your sales funnel

See all companies using HelpScout ➜

HelpScout Alternatives

Looking for an alternative to HelpScout? We've put together a list of 34 HelpScout competitors and alternatives.

List of best alternatives to HelpScout:

# Tool Description Pricing Using
1 article DelightChat Grow your online store with an omnichannel ecommerce help desk that turns customers into fans. free see all 0 using ➜
2 article Zendesk Customer service software and support ticketing system. freemium see all 83 using ➜
3 article Facebook Chat App Live chat with your customers using Facebook Messenger. freemium see all 58 using ➜
4 article Intercom Customer messaging platform. freemium see all 55 using ➜
5 article Freshdesk Customer support software and ticketing system. freemium see all 25 using ➜
6 article TawkTo A free messaging app to monitor and chat with the visitors on your website. freemium see all 23 using ➜
7 article ManyChat Facebook Messenger bot. freemium see all 22 using ➜
8 article Drift Customer communication platform. freemium see all 20 using ➜
9 article grasshopper A virtual phone system can help your business stay organized with many calls coming in. freemium see all 16 using ➜
10 article crisp Chat with website visitors. freemium see all 14 using ➜
11 article Gorgias Helpdesk designed for Shopify stores. Provide multichannel customer service from a single app. freemium see all 14 using ➜

See all 34 HelpScout alternatives ➜

References

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Contributors

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