8 It Support Business Success Stories [2024]

Updated: November 19th, 2023
Start An It Support Business

Do you enjoy fixing technology problems and believe that you can fix others? If your answer to this question is yes, you might be an ideal candidate for developing an IT support business.

An IT support business is the work that the computer specialists in an organization do to assist their customers and establishments. The IT support expert groups are responsible for setting up and maintaining some crucial information systems and networks.

Starting an IT support business can be challenging, but it can potentially pay off better than your 9 to 5 job. IT support business can be a lucrative way to make money, and the demand is increasing rapidly.

Here are some real life success stories of starting a IT support business:

1. TRIARE ($300K/year)

Boris, the founder of TRIARE, came up with the idea for his software development company after working as a project manager for a German startup. When the company closed down, Boris decided to keep the team and build a business together. With just a $500 investment, they started providing software development services and eventually evolved into a full-cycle service provider. Through word of mouth and various marketing tools, TRIARE has attracted and retained customers, with their website receiving 22,000 unique visitors and generating dozens of leads.

How much they make: $300K/year
Current team size: 60

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Building A $500K/Year Software Development Business With A $500 Investment [Ukraine]

Ukrainian software development company TRIARE, with a current annual turnover of $500,000, shares how personal and collective responsibility, paired with patience and consistency, can help build a profitable business.

Revenue
Boris grew the business to $25K/month
Read by 4,274 founders

2. PageGuard ($2.4K/year)

Jonathan Moore, founder of PageGuard, came up with the idea for his WordPress website maintenance business after encountering friends and colleagues who experienced website issues. Realizing that these problems could have been avoided with proper maintenance, Moore created PageGuard to offer affordable and flexible website maintenance solutions. Despite being a new business, PageGuard is already attracting customers, particularly smaller businesses, entrepreneurs, and the self-employed. Moore's long-term goal is to expand the team and create a successful maintenance machine.

How much they make: $2.4K/year
How much did it cost to start: $100
Current team size: 0

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I Built A $200/Month Side Hustle Maintaining WordPress Sites

PageGuard is a new WordPress website maintenance business bringing in $200 a month, catering mainly for smaller business, entrepreneurs, and the self-employers, offering three levels of support at different price points.

About
Jonathan started PageGuard about 2 years ago
Revenue
Jonathan grew the business to $200/month
Costs
It cost Jonathan $100 to start the business
Read by 2,920 founders

So... can you actually make money with a IT support business?

Of course. There are millions to be made in this industry.

But how?

  1. Research real, profitable businesses and see exactly how much money they make.
  2. Study exactly what works, and what doesn’t.
  3. Take action, because now you have the roadmap.

Join Starter Story and build your next big thing:

Start Now

3. ClearForMe ($3.9M/year)

How much they make: $3.9M/year
Current team size: 11

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ClearForMe is an ingredient SaaS solution used by 300 companies, including Credo Beauty and Ulta Beauty, offering user-friendly ingredient education, filter, and search capabilities based on transparency and customization, with over 1.6 million ingredients.

About
Sabrina started ClearForMe over 6 years ago
Revenue
Sabrina grew the business to $325K/month
Read by 1,098 founders

4. CookieFirst ($1M/year)

How much they make: $1M/year
Current team size: 7

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Bootstrapped to $1m with cookie monitoring and security SaaS

Founder noticed a rising demand in the legal tech & privacy SaaS market and developed CookieFirst, a SaaS company that provides automated cookie consent, regular scans, and automated policy generator in over 40 languages to comply with international privacy laws.

About
Tom started CookieFirst over 5 years ago
Revenue
Tom grew the business to $83.3K/month
Read by 768 founders

So... can you actually make money with a IT support business?

Of course. There are millions to be made in this industry.

But how?

  1. Research real, profitable businesses and see exactly how much money they make.
  2. Study exactly what works, and what doesn’t.
  3. Take action, because now you have the roadmap.

Join Starter Story and build your next big thing:

Start Now

5. Pipelyne ($360K/year)

How much they make: $360K/year
Current team size: 7

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Pipelyne is pre launch SaaS with $50k ARR, boiler installer company spinout

Find out how Adrian Casey grew Pipelyne, an e-commerce solution for home service companies, to serve 25 paying companies and generate $50K ARR without adding any marketing expenses and doubling inbound leads.

About
Adrian started Pipelyne over 3 years ago
Revenue
Adrian grew the business to $30K/month
Read by 508 founders