Source
iContact
SaaS B2B & B2C

iContact is an email marketing tool designed for small businesses.

icontact.com · Founded 2003 · 51 public sources · Updated about 2 months ago

Researched profile. Starter Story's AI research system compiled this page from 51 public sources — the founder didn't write it. Automated research can misread or misattribute a source, so treat figures as best-effort. How this works →

How iContact Makes Money

Email marketing platform for small businesses

How did iContact monetize?

Summary of the sourced claims below

iContact monetized primarily through recurring subscription plans starting as low as $9 per month. Customers paid monthly fees, with some paying between $10 and $15 per month, and the company grew its paying customer base over time. The average revenue per customer was about $45 per month, with customers typically staying for four years.

Revenue sources

1 source · grouped by how iContact makes money
  • Recurring subscriptions

    · 2 mentions · 2 sources
    “We had one customer who was paying 10, 15 bucks a month. ... Once we product to be good enough, it never has to be great, never want perfection, but good enough to sell. We started charging and by the time we actually incorporated the company, we had 15, 20 customers who were paying. And by the e...”
    high
    Show 1 more quote
    “We figured out we got $45 a month a customer, and they stayed around for four years.”
    high

How 2,572 businesses make money

Of businesses with mapped revenue sources, the share using each — iContact’s highlighted.
  • Recurring subscriptions
    64% ◀
  • One-time / lifetime deals
    29%
  • Services & consulting
    25%
  • Physical products
    22%
  • Affiliate / referral commissions
    14%
  • Course / training sales
    11%
  • Add-ons & upsells
    10%
  • Usage-based fees
    10%
  • Sponsorships & partnerships
    9%
  • Advertising revenue
    9%
  • Marketplace commissions
    5%
  • Licensing
    2%
  • Donations & tips
    2%
  • Setup / onboarding fees
    2%