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Email marketing platform for small businesses
iContact monetized primarily through recurring subscription plans starting as low as $9 per month. Customers paid monthly fees, with some paying between $10 and $15 per month, and the company grew its paying customer base over time. The average revenue per customer was about $45 per month, with customers typically staying for four years.
“We had one customer who was paying 10, 15 bucks a month. ... Once we product to be good enough, it never has to be great, never want perfection, but good enough to sell. We started charging and by the time we actually incorporated the company, we had 15, 20 customers who were paying. And by the e...”
“We figured out we got $45 a month a customer, and they stayed around for four years.”