Design-driven email marketing platform for small businesses.
Flodesk's growth was driven primarily by a referral program that encouraged users to share referral links, creating a network of salespeople among their customers. The company also utilized a viral footer in emails, similar to the early Hotmail model, to promote their brand and facilitate growth. Paid advertising was introduced later and complemented other growth efforts.
“Martha had geniusly pushed our team to include a referral program right from the start. So immediately people were copying and sharing their referral links to share about Flodest.”
“over 75% of their referrals come from individuals, not influencers, meaning they have created salespeople in all their users.”
“Their growth strategy heavily relies on a robust affiliate program, accounting for their primary source of income.”
“Paid advertising complements these efforts, with Flodesk investing around $700k per quarter in ads.”
“we have paid ads that we just started running, I think, in 2020, that's helped as well.”
“Flodesk partnered with customers who were already creating content around Flodesk to build a community and central resource to share knowledge and insights.”
“the core is the viral footer.”
“we have a lot of forms that are like publishable so that you can actually start growing an email list without a website.”
“we had this channel in Slack for our trials so that we could see people coming in as they tried it... she sent that email and within one hour we got 50 people trying it. The next hour it was like a hundred, 200... it just went completely viral.”
“This has been the driving force behind Flodesk’s biggest growth channel, customer-led growth.”
“Putting our branding on the footer of email, like the Hotmail model. That's how Hotmail took off in the early days.”