How Luca Restagno Grew Userdesk SaaS to $1K MRR in 12 Months
Who is Luca Restagno?
Luca Restagno, the founder of Userdesk, is a software engineer from Italy with over a decade of experience; he's been involved in indie hacking, launching and selling multiple SaaS products since deciding to create his own ventures in 2019.
What problem does Userdesk solve?
Userdesk solves the problem of small businesses overwhelmed by repetitive customer inquiries by using AI chatbots to instantly provide answers from existing resources, saving time and focusing on more complex issues.
How did Luca come up with the idea for Userdesk?
Luca Restagno came up with the idea for Userdesk from his own experiences as a solo founder dealing with customer support. As someone who has launched multiple SaaS products, Luca noticed a common problem: small business owners and solo entrepreneurs often spend a lot of time answering repetitive customer queries, which are usually already addressed in their existing content, like FAQs and guides on their websites. This observation sparked the idea for an AI-powered customer service chatbot that leverages a business's existing content to efficiently handle such inquiries.
To validate the concept, Luca tested the market through a pre-launch offering, where he successfully sold...
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Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
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