13 Companies That Use Customer.io [2024]

Updated: May 21st, 2022

Is a tool that lends you a helping hand to craft ideal customer interaction for your clients.

We put together a list of the biggest companies that use Customer.io, along with some Customer.io testimonials and Customer.io case studies.

Here's the list:

1. Badger Maps

Badger Maps is a city maps business started by Steven Benson in 2012. Badger Maps uses Customer.io for their business.

Revenue
$417K / month
Team
3 founders / 42 employees
Location
San Francisco, California, USA

article

Badger Maps: Building A Sales Route Planning App To $3.3M ARR

Badger Maps founder and CEO Steve Benson created a complete field sales app to help sales teams save time by combining Google Maps, CRM data, route optimization, schedule planning, and lead generation, resulting in the company earning $3.3 million annually and employing 60 people.

About
Steven started Badger Maps over 12 years ago
Revenue
Steven grew the business to $417K/month
Read by 4,942 founders

2. Taster’s Club

Taster’s Club is a wine club started by Mack McConnell in 2012. Taster’s Club uses Customer.io for their business.

Revenue
$270K / month
Team
1 founders / 3 employees
Location
New York, USA

article

How I Grew My Online Booze Business to $270K/Month

Learn how Taster's Club, a subscription service for craft spirits, went from a side-hustle to a profitable business with $270K/month in revenue, by launching fast and staying focused on providing an outstanding customer experience.

About
Mack started Taster’s Club over 11 years ago
Revenue
Mack grew the business to $270K/month
Read by 32,268 founders

3. Hugo

Hugo is a team collaboration app started by Darren Chait in 2016. Hugo uses Customer.io for their business.

Team
2 founders / 8 employees
Location
San Francisco, California, USA

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4. Livestorm

Livestorm is a video conferencing platform started by Gilles Bertaux in 2016. Livestorm uses Customer.io for their business.

Team
4 founders / employees

article

5. WeAdmit

WeAdmit is a college counselor started by Pradeep Gaddam in 2017. WeAdmit uses Customer.io for their business.

Revenue
$50K / month
Team
2 founders / 1 employees
Location
San Jose, California, USA

article

How We Created A $50,000/Month Platform To Give Better College Counseling

EdTech company ConnecPath created WeAdmit, a platform for data science-backed college counseling, acquiring a $50,000 per month run rate, 20 paid contracts and 10 about to be signed, which aims to match students with the right mentors and offer a predictions service based on IQ and personality.

About
Pradeep started WeAdmit over 6 years ago
Revenue
Pradeep grew the business to $50K/month
Read by 7,179 founders

6. PDFShift

PDFShift is a pdf conversion business started by Cyril Nicodeme in 2018. PDFShift uses Customer.io for their business.

Revenue
$5K / month
Team
1 founders / 1 employees
Location
Belfort, Bourgogne-Franche-Comté, France

article

How I Developed A $3.5K/Month Tool That Converts HTML To PDF

A passionate computer-coder entrepreneur shares the story behind his successful PDFShift business which after a year and a half generates $3.2k of monthly revenues with the focus now on growth.

About
Cyril started PDFShift almost 6 years ago
Revenue
Cyril grew the business to $5K/month
Read by 7,841 founders

7. Tookapic

Tookapic is a photo sharing platform started by Paweł Kadysz in 2013. Tookapic uses Customer.io for their business.

Revenue
$2K / month
Team
1 founders / 2 employees
Location
Białystok, Podlaskie Voivodeship, Poland

article

Everything I Learned Launching A $2K/Month Photojournal Project Website

Tookapic is a premium photo journaling platform and community that encourages amateur photographers to share one photo a day for a year, and with ~$2000/mo in subscriptions and an additional $100-200/mo from selling photo books and prints, it attracts entrepreneurs, accountants, programmers, teachers, doctors, lawyers, and other non-photographers.

About
Paweł started Tookapic over 10 years ago
Revenue
Paweł grew the business to $2K/month
Read by 5,848 founders

8. Municibid

Municibid is an auction platform started by Greg Berry in 2006. Municibid uses Customer.io for their business.

Team
1 founders / 6 employees

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9. Grobo

Grobo is a cannabis business started by Bjorn Dawson in 2014. Grobo uses Customer.io for their business.

Revenue
$250K / month
Team
1 founders / 11 employees
Location
Waterloo, ON, Canada

article

How We Launched A $165K/Month Automated Home Growing Box

Grobo, a smart hydroponic growing system company that creates boxes for growing plants, is making $165K per month and increasing quickly, with its flagship products enabling users to easily grow food and cannabis at home.

About
Bjorn started Grobo almost 10 years ago
Revenue
Bjorn grew the business to $250K/month
Read by 10,367 founders

10. Overgear

Overgear is a gaming marketplace started by Tony Doronin in 2017. Overgear uses Customer.io for their business.

Revenue
$1M / month
Team
3 founders / 36 employees

article

How We Launched A $1M/Month Video Games Boosting Services Marketplace

Overgear, a gaming marketplace offering assistance and training in WoW, Path of Exile, Destiny, Call of Duty, and Valorant, saw over $8 million in revenue and a 6x increase in clients in the past year by prioritizing user experience and customer retention through SEO and Google Ads, reinvesting profits, and creating a user-friendly product, amongst other things.

About
Tony started Overgear over 7 years ago
Revenue
Tony grew the business to $1M/month
Costs
It cost Tony $50000 to start the business
Read by 10,241 founders

11. GrowSurf

GrowSurf is a referral marketing platform started by Kevin Yun in 2017. GrowSurf uses Customer.io for their business.

Revenue
$100K / month
Team
2 founders / 2 employees

article

How We Developed A $25K/Month Referral Software For Tech Startups

Co-founders of B2B SaaS startup GrowSurf, Derek and Kevin, developed a referral software for tech startups that has brought in around $25k MRR with a 6% monthly growth rate, overcoming generic messaging and a compromised product that wasn't a good fit for anyone.

About
Kevin started GrowSurf over 6 years ago
Revenue
Kevin grew the business to $100K/month
Read by 7,143 founders

12. Refiner

Refiner is an user feedback app started by Moritz Dausinger in 2020. Refiner uses Customer.io for their business.

Revenue
$16K / month
Team
1 founders / 2 employees

article

How I Created A $3K/Month Customer Survey Software

Refiner, a user feedback and customer survey tool for data-driven SaaS teams, achieved $2K MRR after launching in March 2020 and increasing its monthly recurring revenue by 30% in one month alone, relying on inbound marketing and SEO efforts for growth.

About
Moritz started Refiner about 4 years ago
Revenue
Moritz grew the business to $16K/month
Costs
It cost Moritz $30000 to start the business
Read by 7,317 founders

13. Agiled

Agiled is a time tracking app started by Asad Ali in 2019. Agiled uses Customer.io for their business.

Revenue
$10K / month
Team
1 founders / 15 employees

article

I Bootstrapped A $120K/Year Business Management SaaS From Pakistan

Agiled is a bootstrapped business management software company founded by Asad Ali that has generated $10k/month serving over 5,000 companies, with a goal of reaching $100k MRR by the end of next year.

About
Asad started Agiled about 5 years ago
Revenue
Asad grew the business to $10K/month
Costs
It cost Asad $10000 to start the business
Read by 5,060 founders

meet the author
Pat Walls

I'm Pat Walls and I created Starter Story - a website dedicated to helping people start businesses. We interview entrepreneurs from around the world about how they started and grew their businesses.