How Mava Reached 5,000 Accounts by Revolutionizing Customer Support in Web3

Who is Iris ten Teije?

Iris ten Teije, the co-founder of Mava, is a London-based entrepreneur with nearly a decade of startup experience, including a pivotal role at a digital bank. Originally from the Netherlands, she studied international relations at university and has transitioned from a fintech background to founding her own companies, embracing the dynamic startup atmosphere.

What problem does Mava solve?

Mava solves the headache of managing multiple customer support channels by centralizing them, particularly for community-driven companies using platforms like Discord and Telegram. This pain point is especially frustrating because traditional support tools fail to integrate effectively with the dynamic nature of these platforms, making it hard for companies to track and efficiently respond to customer inquiries. Mava's ability to streamline these conversations into a single system is valuable to businesses, making the support process more manageable and less stressful.