11 Business Communications Software Success Stories [2024]
Picture a world of effortless business communication. That’s the premise behind starting a business in business communications software. Essentially, your enterprise would create cutting-edge tools that facilitate seamless communication within, and possibly even between, companies.
This business reaches deep into a company's workflow, streamlining processes, amplifying productivity, and thereby increasing profitability. With a well-developed product, you could help businesses bridge communication gaps, enhance collaboration, and foster a more engaging and efficient work environment.
Given the modern era's emphasis on technology and remote work, the market for reliable, user-friendly communication software is nothing short of massive. As this is a largely uncharted territory with countless untapped opportunities, it's an exciting field to navigate with your business idea. As the architect behind the communication tools of tomorrow, you'll not only shape how businesses interact, but could also break new ground in the realm of business software solutions.
Here are some real life success stories of starting a business communications software:
1. Nextiva ($120M/year)
Nextiva was founded by CEO Tomas Gorny after experiencing inefficiencies in the business communication market. He wanted to create a company focused on innovation and delivering the best customer experience, which led to the development of NextOS and the expansion of Nextiva's services beyond business phone services. Despite being surrounded by industry giants, Nextiva differentiated itself through its self-funding approach, commitment to Amazing Service, and focus on building a positive company culture.
How much they make: $120M/year
Current team size: 1000
Nextiva, an Arizona-based business communications company, has developed an all-in-one platform called NextOS, which offers CRM tools, team collaboration tools, and business communication tools, resulting in a significant shift in its business model, and has grown from just a few employees to over 1,000 spread around the world, entirely self-funded, and focused on providing amazing service to its customers.
2. PEAR Cards ($228K/year)
Matthew Roberts, co-founder of PEAR Cards, came up with the idea for his business after using a set of "Positivity Cards" at a friend's party. Inspired by the meaningful and touching experience, Roberts realized the need for more moments like that in people's lives and set out to create PEAR Cards, a card-based tool/game that initiates positive conversations. With the help of his co-founder and friend, Roberts built the initial version of PEAR Cards, gathered feedback, and launched a successful Kickstarter campaign to fund their production. The brand has since grown through word of mouth, social media, and the support of influential partners like Ad Magic.
How much they make: $228K/year
Current team size: 1
PEAR Cards is a card-based tool/game that empowers players to open up and initiate positive conversations, and with the help of Ad Magic, their Kickstarter had an all-or-nothing fundraising goal, which they met with so much support the company is now growing through the power of Twitter and Instagram.
So... can you actually make money with a business communications software?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
3. MightyCall ($2.34M/year)
Anna Miranchuk, the Product Manager of MightyCall, shares that the idea for the business was not a sudden revelation but rather a spin-off from the larger tech company Infratel. As a team of nine employees, they saw the potential in the small business phone system market and began offering basic VoIP features. Despite a slow start, the team's personal and professional growth, as well as listening to customer feedback, helped MightyCall achieve success, with over $200,000 in monthly revenue and a user base of 6,000 small business owners and 25,000 active users.
How much they make: $2.34M/year
Current team size: 65
MightyCall's Product Manager, Anna Miranchuk, explains how they launched and grew a B2B VoIP business phone service that brings in just over $200,000 per month as of January 2021, with a user base exceeding 6,000 small business owners and 25,000 active users, and shares lessons for aspiring founders who want to build or grow their own business.
4. Async OS for working from anywhere ($300K/year)
How much they make: $300K/year
Current team size:
A side project turned profit: Find out how one founder's communication tool grew to a monthly revenue of over $10k and secured $450k in funding.
So... can you actually make money with a business communications software?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
5. Modelnet ($1.2M/year)
Dmitry Alentyev came up with the idea for Scrile when he was working part-time as a Java developer and tasked with finding feasible projects in the international market. After the 9/11 terrorist attack affected the international market, Alentyev decided to start his own company and offer custom development orders to clients. Over time, they began to create their first business product, WebVideo, which evolved into the ModelNet platform.
How much they make: $1.2M/year
How much did it cost to start: $200K
Current team size: 50
Scrile, a software development company, created ModelNet, a platform for online video conferencing and live video chat that has earned $1.5M in sales with a margin of 40-50%, and expanded into new markets and niches such as online expert advice and consulting and telemedicine.
6. Freeflow ($60K/year)
Mikhiel Tareen and Nick Scavone, former employees of Okta, noticed the challenges that remote employees faced in terms of feeling disconnected from their teams. They conducted extensive research and discovered that the root cause was the lack of casual and spontaneous communication tools for remote teams. This led them to create Freeflow, a B2B software company that provides a 'virtual office' for remote teams to collaborate in a more organic and efficient manner.
How much they make: $60K/year
Current team size: 8
Freeflow, a B2B software company providing a 'virtual office' for remote teams, raised $1.7M in pre-seed funding, reduced meeting times by as much as 50%, boasts 35+ daily team conversations, and helps globally scaling firms integrate new hires and onboard into the culture.
So... can you actually make money with a business communications software?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
7. Glean ($25.3M/year)
How much they make: $25.3M/year
Current team size: 170
Glean's founder saw a need for an intuitive work assistant that provides search solutions to teams, which led to the creation of the company, while successful co-founding of Rubrik achieved $600M revenue in fiscal year 2020.
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- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
