9 Business Communications Software Success Stories [2023]

Updated: January 18th, 2023
Start A Business Communications Software

Picture a world of effortless business communication. That’s the premise behind starting a business in business communications software. Essentially, your enterprise would create cutting-edge tools that facilitate seamless communication within, and possibly even between, companies.

This business reaches deep into a company's workflow, streamlining processes, amplifying productivity, and thereby increasing profitability. With a well-developed product, you could help businesses bridge communication gaps, enhance collaboration, and foster a more engaging and efficient work environment.

Given the modern era's emphasis on technology and remote work, the market for reliable, user-friendly communication software is nothing short of massive. As this is a largely uncharted territory with countless untapped opportunities, it's an exciting field to navigate with your business idea. As the architect behind the communication tools of tomorrow, you'll not only shape how businesses interact, but could also break new ground in the realm of business software solutions.

Here are some real life success stories of starting a business communications software:

1. Nextiva ($120M/year)

Yaniv Masjedi (from Scottsdale, Arizona, USA) started Nextiva over 15 years ago.

$10M / month
2 founders / 1000 employees
Scottsdale, Arizona, USA

Case Study

Hi, Everyone! My name is Yaniv Masjedi and I’m the CMO of Nextiva, a leading business communications company based in Scottsdale, Arizona. I’ve been with the company since the very beginning (spring 2008) when we signed our first customer.

We’ve also grown exponentially since those early days in 2008. While we started with a few people in a windowless conference room, we now have more than 1,000 team members spread out across offices across the world.


2. PEAR Cards ($228K/year)

Matthew Roberts (from Chico, California, USA) started PEAR Cards over 6 years ago.

$19K / month
2 founders / 1 employees
Chico, California, USA

Case Study

My name is Matthew Roberts, and with the help of co-founder Nathan Anderson and our great friend Benjamin White, we started our company PEAR and launched our first product: PEAR Cards.

We are based in Chico, CA and are currently awaiting our first order of PEAR Cards. They should be here sometime in the January - February time frame, and we are so excited to finally hold them in our hands & share them with the rest of the world!


Learn more about starting a business communications software:

Where to start?

-> How much does it cost to start a business communications software?
-> Pros and cons of a business communications software

Need inspiration?

-> Examples of established business communications software
-> Marketing ideas for a business communications software
-> Business communications software names

Other resources

-> Business communications software tips

4. MightyCall ($2.34M/year)

Anna Miranchuk (from Seattle, WA, USA) started MightyCall almost 11 years ago.

$195K / month
1 founders / 65 employees

Case Study

Hello, my name is Anna Miranchuk and I’m the Product Manager of MightyCall. At MightyCall we sell a B2B hardware-free VoIP business phone service targeted to small business owners and entrepreneurs who are just getting started, from side hustles to brick-and-mortars and everything in between.

We sell different tiers of service, usually priced between $30 and $100 per month. The differences in tiers boil down to the number of VoIP features and talk minutes included, with our $50 plan being the most popular. As of January 2021, we currently bring in just over $200,000 a month and have grown our user base to over 6,000 small business owners and 25,000 active users.


5. Async OS for working from anywhere ($300K/year)

Luke had an idea: a tool to help managers communicate with employees. He kept it as a side project while growing it to +$10k/mo. It has just raised $450k.

$25K / month

Case Study

Luke had an idea: a tool to help managers communicate with employees. He kept it as a side project while growing it to +$10k/mo. It has just raised $450k.

6. Modelnet ($1.2M/year)

Dmitriy Alentev (from Jackson, WY, USA) started Modelnet almost 22 years ago.

$100K / month
2 founders / 50 employees

Case Study

Hello, my name is Dmitry Alentyev and I am the founder and CEO of Scrile, a software development company that focuses on B2B IT products for business. At Scrile we help our clients to create new IT startups 10 times faster than people usually can do traditionally.

Our market is quite narrow but we are accelerating and expanding into new markets and niches where our products can be used. The total earnings were quite stable annually, and in 2021 we did $1.5M in sales, while the margin is quite good, on average 40-50%.


7. Freeflow ($60K/year)

Mikhiel Tareen and Nick Scavone (from San Francisco, CA, USA) started Freeflow over 2 years ago.

$5K / month
2 founders / 8 employees

Case Study

Hey everyone! I’m Mikhiel Tareen, and my co-founder Nick Scavone and I founded Freeflow. Based in San Francisco, we’re a B2B software company that provides a ‘virtual office’ for remote teams, so that they can talk and collaborate like they’re in the same room.

As two non-technical co-founders running a software company, we wanted to share our story of how we got the business off the ground.


8. Glean ($25.3M/year)

Arvind Jain noticed a problem that so many founders running a remote team can relate to. Here’s the scenario: a person on your sales team wants to know what new features are in the product pipeline. They need the answer to close a sale, but the answer is buried in a Slack channel, or a Google Sheet,…

Arvind Jain (from Palo Alto, CA, USA) started Glean over 4 years ago.

$2.11M / month
1 founders / 170 employees

Case Study

Arvind started Glean in 2019 to make it simple for people to find the knowledge they require to be more successful and content at work.

The founder decided to build Glean when he saw a need for a tool that could help people gather data from various sources to help with their business.

Glean is the intuitive work assistant providing search solutions to teams to discover exactly the information they need to grow their business.

Before Glean, Arvind co-founded Rubrik, a fast-growing cloud data management company. Rubrik made 600,000,000 in revenue in the fiscal year 2020 and provided jobs to around 2500 employees.


Listen to the full podcast on alejandrocremades.com ➜

Pat Walls,  Founder of Starter Story
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