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Konnect Insights
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Researched profile.
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What Tools Konnect Insights Uses
AI-powered platform for omnichannel customer experience management
Tools
8 tools · grouped by what Konnect Insights uses
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Zendesk
· 1 mentionCustomer service“There are certain brands with whom we work. They like to do everything within Freshdesk and Zendesk. A lot of overlapping features between our platforms. But they don't want to move their agents. We say, fine, we'll go and push data over there.”
medium -
Freshdesk
· 1 mentionCustomer service“There are certain brands with whom we work. They like to do everything within Freshdesk and Zendesk. A lot of overlapping features between our platforms. But they don't want to move their agents. We say, fine, we'll go and push data over there.”
medium -
Aircall
· 1 mentionEmail“We have many integrations with platforms like Nolarity, Exodail, Aircall. We have integrations with Genesis and all that software. Data comes within Connect Insights, and the calls come here. Even the chats come here. The emails come here.”
medium -
A
AWS
· 1 mention“We are heavily invested in AWS, except for Saudi Arabia, where we are in Oracle Cloud. And in India, we are on Controlless. Otherwise, all these places, we are on AWS.”
high -
N
Nolarity
· 1 mention“We have many integrations with platforms like Nolarity, Exodail, Aircall. We have integrations with Genesis and all that software. Data comes within Connect Insights, and the calls come here. Even the chats come here. The emails come here.”
medium -
E
Exodail
· 1 mention“We have many integrations with platforms like Nolarity, Exodail, Aircall. We have integrations with Genesis and all that software. Data comes within Connect Insights, and the calls come here. Even the chats come here. The emails come here.”
medium -
G
Genesis
· 1 mention“We have many integrations with platforms like Nolarity, Exodail, Aircall. We have integrations with Genesis and all that software. Data comes within Connect Insights, and the calls come here. Even the chats come here. The emails come here.”
medium -
C
Controlless
· 1 mention“And in India, we are on Controlless.”
high
