AI-powered platform for omnichannel customer experience management
Konnect Insights monetized through a combination of software services and product offerings, initially generating revenue from custom software services for other companies. They also employed recurring subscription models, charging customers monthly fees and annual billing amounts ranging from moderate to high sums. Additionally, their strategy included partnerships where sales representatives from other companies could sell their product, contributing to their revenue.
“Some of these customers who pay us, I'll give you some idea of what is the yearly billing. It's anywhere between 8 to 10 lakhs to start with, to on the higher side 50 lakhs, 60 lakhs a year is what these customers pay and in certain cases, there are few customers who pay us even more than a crore.”
“Pay us as less as maybe, you know, say $100 a month, and I can give you this particular thing.”
“The financial year that we completed last year, it was about 7 million USD. And this year looks good for, let's say, anywhere between 14 to 15.”
“We were a combination of a services and product company, because as a bootstrapped company, you have to generate some revenue. And that revenue came from software services.”
“At the early stage, we were doing custom software for other companies and made some money.”
“When we got my first customer, I was not even saving data on my servers. I was just showing the feed because no money for servers, right? But we built.”
“There's a way where every AE of Salesforce, every AE of Genesys can sell our product, right? That's our core strategy.”
“I always figured out a way that, you know, how you can sell where there are others who are having some interest to sell your product.”
“we were actually doing software services business for a lot of other companies where we would make some money so that we could support ourselves.”