Intercom

How Intercom Revolutionized Customer Communication to a $1.3 Billion Valuation

February 4th, 2025

Founded By
Des Traynor
Monthly Revenue
$28.6M
Starting Costs
$5K
Founders
4
Monthly Traffic
5.38M
Profitable
Yes
Year Started
2011
Customer
B2B
Revenue Per Visitor
$5.31

Who is Des Traynor?

Intercom was co-founded by Des Traynor, who is from Ireland and has a background in UX consultancy, computer science education, and entrepreneurship. Before Intercom, Des co-founded Exceptional and lectured in computer science; he also invests in startups like Stripe and Miro.

Des Traynor co-founder Intercom

Des Traynor co-founder Intercom

What problem does Intercom solve?

Intercom solves the problem of fragmented customer communication by providing a unified platform that helps businesses easily manage customer interactions, reducing the hassle of juggling multiple tools for messaging, support, and engagement.

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