8 Secrets For Starting A Successful User Feedback App

Want to start your own user feedback app? Here are 8 tips you should know.

We've interviewed thousands of successful founders at Starter Story and asked what advice they would give to entrepreneurs who are just getting started.

Here's the best advice we discovered for starting an user feedback app:

#1: JUAN, founder of Customeer:

We chatted with with JUAN, founder of Customeer ($50K/month). In our interview, JUAN says:

We realized that companies used to compete primarily on price and product. Now, they need to compete on customer experience too since increasingly customers expect the same kind of immediacy, customization, and convenience that we all receive from the likes of Amazon or Google.

Additionally:

Attracting a new customer is very expensive, much more so in a market like ours, where customers can rapidly find other competitors at the tip of their fingers. In my view, loyalty is the name of the game.

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Read the full interview ➜

#2: Cristian Cisa, founder of Fidlio:

We chatted with with Cristian, founder of Fidlio ($0/month). In our interview, Cristian says:

The winner is not always the best product, but the one that has a better mix of product, marketing, sales, customer success, etc.

Additionally:

It has never been easier than now to build something.

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Read the full interview ➜

#3: Mike Slaats, founder of Upvoty:

We chatted with with Mike, founder of Upvoty ($500/month). In our interview, Mike says:

It’s better to start small and work step by step based on user feedback. You never know how your users will end up using your product and what they really need and value.

Additionally:

The thing is: Whenever you have an idea for a product, it’s just an idea within your own head. Whenever you ship it into the wild, this idea becomes a reality and the reality can be harsh: some of our major ideas weren’t that valuable to our users at all.

Further:

Do what big corporations can’t and make it personal! One of the things that is working very well for me is to make a personal connection with every customer that signs up. I will send them a personal email to start a quick chat about them and their businesses.

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Read the full interview ➜

#4: Alejandro Rivas-Micoud, founder of Userlytics Corporation:

We chatted with with Alejandro, founder of Userlytics Corporation ($/month). In our interview, Alejandro says:

If you succeed, remember; you did not do it by yourself, your team was a key component of your success.

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Read the full interview ➜

Want to start an user feedback app?

See our full guide ➜