5 Customer Service Training Business Success Stories [2024]

Updated: January 18th, 2023
Start A Customer Service Training Business

Here are some real life success stories of starting a customer service training business:

1. Shep Hyken

Motivational customer service keynote speaker, expert & author Shep Hyken specializes in customer service, CX (customer experience) & loyalty

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2. iQor

iQor is a global provider of customer care and interactions, and Business Process Outsourcing (BPO) solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services. We're a value-added customer care provider of company and product support, emergency response, inbound and outbound sales, technical support, customer retention, order management, and up-sell/cross-sell. iQor supplies contact center analytics and services like customer analytics, business intelligence and scoring models. We're a non-voice IT enabled processing service that helps with cash application, data entry, deduction management, credit decisioning and chargebacks, and verification/reconciliation. iQor intervenes with 1st and 3rd party ARM services such as 1st party collections, 3rd party recovery, bankruptcy, invoicing and attorney services.

Where they're located: Kocsér, Hungary
Website traffic: 180K/month

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Learn more about starting a customer service training business:

Where to start?

-> How to start a customer service training business?
-> How much does it cost to start a customer service training business?
-> Pros and cons of a customer service training business

Need inspiration?

-> Examples of established customer service training business

Other resources

4. Government info security

GovInfoSecurity.com covers the latest news, laws, regulations and directives related to government information security, focusing on the White House's cybersecurity initiatives, the latest legislative efforts in Congress, as well as thought leadership from top government CISOs.

Where they're located: Arta, Djibouti

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