7 Customer Service Bots Business Success Stories [2023]
Here are some real life success stories of starting a customer service bots business:
1. ManyChat ($32.4M/year)
About a year ago I realized that no matter how much effort we’ve put into my email list, I could never double the response rate. We kept growing it, but people were not using email much. So I started looking around for solutions and I started looking at bots. Bots are basically software that communi…
Mikael Yang (from San Francisco, CA, USA) started ManyChat about 8 years ago.
Mikael Yang founded this industry-leading chatbot business named ManyChat in 2015.
ManyChat enables companies to build Facebook Messenger & Instagram bots for marketing, sales, and support, boosting ROI and revenue.
ManyChat powers 1B+ conversations annually, 1M+ businesses selected ManyChat to expand, and 190+ countries use ManyChat globally.
The goal of this business is to assist companies in expanding through the development of deep connections with their clients.
Listen to the full podcast on podcasts.apple.com ➜
2. LiveAgent ($6M/year)
LiveAgent is a SaaS that improves interactions between customers and companies. PPCs, content marketing, and SEO helped grew the business to +$250k/month.
LiveAgent is a SaaS that improves interactions between customers and companies. PPCs, content marketing, and SEO helped grew the business to +$250k/month.
Learn more about starting a customer service bots business:
Where to start?
-> How much does it cost to start a customer service bots business?
-> Pros and cons of a customer service bots business
Need inspiration?
-> Examples of established customer service bots business
Other resources
4. ManyChat
Reinvent how you connect with your customers. ManyChat allows you to engage with your customer 24/7 — leverage the power of marketing automation today!
- Estimated revenue: $2.7M/month
- Business rank: #5.92K
Check out their full website ➜
5. CustomerThink
- Website traffic: 350K/month
- Business rank: #18.3K
Check out their full website ➜
6. Help Desk Software, Live Chat, Support Ticket, Knowledge Base
Customer service software with Bot driven automations featuring Live Chat, SMS, Support Ticket, Knowledge base integrated systems for call centers of any size. Help Desk Software enabling all communication channels to your customers in a single solution. Free 30 day trial.
- Website traffic: 480K/month
- Business rank: #26.6K
Check out their full website ➜
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