Starting a customer service bots business requires a great deal of effort, dedication, and most importantly passion.
If you're interested in how to sell customer service bots, or selling customer service bots online, you can use this page as a guide for everything you'll need to know.
|Min Startup Costs||Max Startup Costs|
|Office Space Expenses||$0||$7,000|
|App Creation Costs||$1,099||$20,099|
|Advertising & Marketing Costs||$0||$2,500|
|Training & Education Expenses||$0||$850|
|Total Startup Costs||$1,274||$33,558|
|Help Desk Software, Live Chat, Support Ticket, Knowledge Base||livehelpnow.net||#26,623|
|Facebook for Developers||essaybot.com||#99,073|
|Deliver Conversational CX on Private Messaging Channels||conversocial.com||#123,897|
|Customer Support Automation Software||kommunicate.io||#126,417|
Pros & Cons
|Flexibility||You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.|
|Ability to start your business from home||It's not necessary to have a physical storefront or office space to get your business started. You can do everything from the comfort of your own home, at least in the beginning!|
|Rewarding work||Starting a customer service bots business can be really rewarding work. After all, you are solving an immediate issue for your customer and you're working on something you truly care about.|
|Scalable||With businesses and processes changing daily, there will always be demand for new features, products and services for your business. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of customers.|
|Traffic to your website||A customer service bots business gives people a reason to visit your website and to keep coming back to you!|
|No overhead costs||To get your customer service bots business started, there are no costs associated with overhead, storage, packaging, etc. This will save you a lot of time and money!|
|Crowded Space||Competition is high when it comes to your customer service bots business, so it's important that you spend a good amount of time analyzing the market and understanding where the demand lies.|
|Motivation of employees||If you plan to have a sales/content team on board, finding creative ways to motivate them can be a challenge. It's important that you're able to offer great incentives and a good work environment for your employees.|
|Longer Sales Process||A customer service bots business can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.|
|Security Issues||With any Saas business, data loss and security issues may arise throughout your process of building your product. It's critical that you understand exactly what you're responsible for and how to avoid potential issues down the road.|
|Isolation||Often times, as a customer service bots business, you typically work alone and do not have much face-to-face interaction with other team members.|
|Taxes||As a customer service bots business, you typically pay self-employment taxes which can be quite high. It's important to understand what you will be paying in taxes each year so you can determine if the work you're taking on is worth it.|
Hey! 👋 I'm Pat Walls, the founder of Starter Story.
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