5 Chatbot Development Business Success Stories [2024]

Pat Walls

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Updated: November 19th, 2023

Start A Chatbot Development Business

Businesses use conversational AI chatbots to take customer engagement to the next level. Typically, chatbots deliver consistent responses to customers, which helps the business avoid issuing irrelevant or misguiding details to the customers.

As more people focus on using the internet in shopping, education, and research, businesses are deploying chatbots to provide 24/7/365 support to their customers.

For example, online shoppers interact with businesses through chatbots, while students can use chatbots to help with their studies and research.

Therefore, starting a chatbot development business can be a lucrative venture.

Here are some real life success stories of starting a chatbot development business:

1. Live helper chat ($90K/year)

Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays

How much they make: $90K/year
How much did it cost to start: $0
Current team size: 0

I Built A Live Chat Tool In My Spare Time And Now Make $90K/Year

Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.

About

Remigijus started Live helper chat over 14 years ago

Revenue

Remigijus grew the business to $7.5K/month

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2. ManyChat ($32.4M/year)

How much they make: $32.4M/year
Current team size: 203

The future of chat (and interacting with your customers)

ManyChat created by Mikael Yang in 2015 has powered over 1 billion conversations each year and 1 million businesses have selected it globally, enabling them to build Facebook Messenger and Instagram bots for marketing, sales, and support and increase revenue.

About

Mikael started ManyChat over 9 years ago

Revenue

Mikael grew the business to $2.7M/month

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So... can you actually make money with a chatbot development business?

Of course. There are millions to be made in this industry.

But how?

Research real, profitable businesses and see exactly how much money they make.
Study exactly what works, and what doesn’t.
Take action, because now you have the roadmap.

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3. Karma ($492K/year)

How much they make: $492K/year
Current team size:

Slack Tool Karma bot Doubles to $400k ARR, Turns Down $1m Offer

Karma Bot, the Slack tool designed for tracking team performance and rewards, increased their monthly profits from $14k to $35k thanks to Microsoft and Slack's 500 new monthly trials and their 3% monthly churn rate.

About

Stas started Karma over 8 years ago

Revenue

Stas grew the business to $41K/month

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Read by 826 founders