Start A 1 800 Telephone Call Center Business - Business Ideas

Updated: September 16th, 2022
Start A 1 800 Telephone Call Center Business

Please note that the data provided in this article are estimates and may vary depending on various factors, and should not be considered as perfect or definitive.

Starting a 1-800 telephone call center business requires a great deal of effort, dedication, and most importantly passion.

If you're interested in how to sell 1 800 telephone call center, or selling 1 800 telephone call center online, you can use this page as a guide for everything you'll need to know.

Key Stats

market size
$60B
starting costs
$11.7K
gross margin
88%
avg product price
$1
time to build
210 days

Startup Costs

Min Startup Costs Max Startup Costs

Office Space Expenses

$0

$7,000

Employee & Freelancer Expenses

$150

$250

Website Costs

$223

$7,015

Business Formation Fees

$600

$4,700

Software Expenses

$162

$2,894

Advertising & Marketing Costs

$0

$1,400

Total Startup Costs

$1,135

$23,259

Successful Businesses

Business URL Rank

Pennsylvania Department of Transportation

penndot.gov

40,809

Lifeline

suicidepreventionlifeline.org

114,535

Get 800 Toll Free Numbers and Vanity Phone Numbers Today

800.com

147,049

Report a Phone Number to CallerCenter.com

callercenter.com

163,523

B2B Technology Partner For Web, Mobile & Outsourcing

arpatech.com

555,775

PayPerCall.com

paypercall.com

805,566

Answering Services and 24/7 Call Center Solutions

answernet.com

894,499

Level365

level365.com

1,033,391

Answering Service – Call Center Services – AmeriCall

americall.com

1,187,113

800response

800response.com

1,431,596

Answering Service

1888goanswer.com

1,506,287

Pros & Cons

Pros Description

Flexibility

You can put as much time into the business as you'd like. If you like the work and have some initial experience, you can start small and manage all aspects of the business on your own.

Ability to start your business from home

It's not necessary to have a physical storefront or office space to get your business started. You can do everything from the comfort of your own home, at least in the beginning!

Little startup costs required

The cost to start a 1-800 telephone call center business costs significantly less money than most businesses, ranging anywhere from 62 to 23,259.

Rewarding work

Starting a 1-800 telephone call center business can be really rewarding work. After all, you are solving an immediate issue for your customer and you're working on something you truly care about.

Scalable

With businesses and processes changing daily, there will always be demand for new features, products and services for your business. Additionally, there are several different business models and pricing tiers you can implement that will allow you to reach all types of customers.

No overhead costs

To get your 1-800 telephone call center business started, there are no costs associated with overhead, storage, packaging, etc. This will save you a lot of time and money!

Cons Description

Crowded Space

Competition is high when it comes to your 1-800 telephone call center business, so it's important that you spend a good amount of time analyzing the market and understanding where the demand lies.

Longer Sales Process

A 1-800 telephone call center business can be a big time and money investment for your customer, so it's important you plan and predict a longer conversion funnel and stay in communication with potential customers.

Work can be inconsistent

As a 1-800 telephone call center business, the amount of work assigned to you and schedule tends to be more inconsistent, which may make your income less stable. It's important to set boundaries and budget accordingly based on the amount of work you plan to have.

Lack of benefits

With a 1-800 telephone call center business, you are typically self-employed and responsible for finding your own insurance, which can be quite costly and time-consuming.

Isolation

Often times, as a 1-800 telephone call center business, you typically work alone and do not have much face-to-face interaction with other team members.

Taxes

As a 1-800 telephone call center business, you typically pay self-employment taxes which can be quite high. It's important to understand what you will be paying in taxes each year so you can determine if the work you're taking on is worth it.

Marketing Ideas

  • 1

    Affiliate Program

    Affiliate marketing is a great way to bring in a new revenue stream, especially when you don't sell products or services.

    Simply put, an affiliate program is an agreement where a business pays another business or influencer ("the affiliate") a commission for sending traffic and/or sales their way.

    The affiliate typically gets a unique link where clicks and conversions can be tracked.

    Learn more about affiliate program ➜

  • 2

    Word of mouth

    Word of mouth is when a consumers reflects their interest in a company’s product or service in their daily dialogues.

    Therefore, word of mouth advertising is essentially a free advertising triggered by the customers experience.

    According to Nielsen, 92% of people trust recommendations from friends and family.

    Therefore, in today’s hyper-connected world, a single recommendation through a word of mouth can have a huge impact to your business.

    Learn more about word of mouth ➜

  • 3

    Facebook Community

    A Facebook Community refers to a Facebook page dedicated to a topic or an experience owned collectively by the community connected to that page.

    The Community page allows the admin to connect with others who share similar interests and experiences.

    Facebook communities are a great platform for growing brand awareness and marketing your products.

    Learn more about facebook community ➜