Headless CMS for developers and marketers
Storyblok grew primarily through inbound marketing, acquiring nearly all their customers from this channel before starting outbound efforts. They developed a partner ecosystem of about 1700 agencies globally, which significantly contributed to their growth. The company also expanded growth by implementing direct sales and optimizing their onboarding journey to improve conversion rates.
“In this episode, you'll learn how the founders acquired nearly all their customers from inbound marketing and only recently started doing any outbound. We'll share a simple hack they used to get SEO working for them quickly and driving organic traffic leads and customers.”
“We also talk about how they accidentally discovered how to turn the live chat widget on their website into a significant growth channel”
“If you contact us, or we think, hey, we could help your company, then we also by now reach out. Back in the days, we just waited for you to drop us a message. And we then got on a call with you and ask you some questions.”
“Now I have a partner ecosystem of about 1700 agencies globally. So like this is basically just exploded from there.”
“If you go on storyblock.com, or even in the app, if you want to have, like, a report an issue, there's a live chat popping up, and you can chat with Renata, with Hannes, and all our new joiners on the support team... people ask even our support team if they are bots because they actually reply su...”
“Alex focused really hard on the onboarding journey. So we really wanted for people to, if you register, you should have a clear step forward to the technology that you want to choose to build something and don't need us.”
“And with that, we actually then got into touch with those large agencies and now I have a partner ecosystem of about 1700 agencies globally. So like this is basically just exploded from there.”
“Before that, everything we have done was pure inbound. And the way we see that is that people that have a problem search for a solution. If you can be in the number one or second spot, you will be the de facto solution that they are going to at least try. And then your product needs to be spot on.”
“We then also later on started doing that direct sales. We have a two-stage sales process... It's basically us having an inbound channel for you with a contact form, different campaigns that we have, different papers that you can download.”