Software testing and project management platform for regulated industries
Inflectra Corporation grew through a combination of direct sales, partnership sales, and expansion into adjacent buying points within existing accounts. Referral-based selling and partnership-sourced deals also contributed significantly to their growth. The company leveraged SEO by generating targeted listicles using generative AI, which improved their online presence and organic traffic. Additionally, Inflectra partnered with consulting, service, and complementary tech companies to build an ecosystem of partnerships that supported growth.
“The company now generates hundreds of targeted listicles like “Top 10 Requirements Traceability Tools” and “Best Software Testing Tools for Salesforce Applications.” Using generative AI reduced listicle creation from a painful multi-day process... Inflectra captured prime real estate in Google’s ...”
“really two main channels the online channel which has been our traditional channel direct sales online seo all the stuff you do online”
“To build a more durable business and deal with savvy customers that have learned to avoid sponsored search links, we subsequently invested in a formal Search Engine Optimization (SEO) program where our partner, Effective Spend, manages both our paid search and SEO.”
“E-Commerce, SEO and SEM Gave Global Reach 8:23 - 11:43”
“market it online with online ads like Google AdWords and basic SEO. And really with no Salesforce and not much other than AdWords and some SEO that was easier then, we got to the first 100k or so, really all direct online, make it happen inbound, no cold calling, no outbound email, no LinkedIn, n...”
“We're spending a lot of money right now not just doing SEO, but doing — I guess I don't know what the new term is, but SEO for AI. So our SEO company, they run giant queries every day, every possible set of questions that people are asking, and they run a sentiment analysis and they run a visibil...”
“So now we've got someone doing support, someone doing basic inquiries, but I can't be doing all the demos all day because there's still only one of me. And so then the next level of expansion of the company was hiring people to do demos.”
“Approximately 60% of our annual revenue comes from renewals of existing customers and 40% is from new sales and expansion sales.”
“that's been a large part of the direct sort of sales, as well as the partnership sales”
“Sales Without Commission: SaleOps By Verticals Using Account Managers instead of SDR/AEs 6:00 - 6:18 Moving from Founder Sales to SalesOps 6:19 - 7:47 Outbound Channels that Worked for Us 7:48 - 8:22”
“And that's been a large part of the, you know, direct sort of sales as well as partnership sales.”
“So one of the things we've tried to do is partner with consulting companies, service companies, and even some tech companies that are complementary, non-competitive products. We've built an ecosystem of those partnerships.”
“a lot of it has been expanding into adjacent buying points in the same customer, as well as referrals and partnerships. So finding, working with partners at Borders Deals and finding more deals with them.”
“Integrating Channel Partnerships 13:49 - 16:20”
“The company combines AI-generated content with strategic link exchanges through their SEO agency, creating a powerful multiplication effect.”
“Growth has been driven by a combination of expansion into adjacent buying points within existing accounts, referral-based selling as consultants move between organizations, and partnership-sourced deals.”
“so first of all i would recommend what we did is do adwords do paid search find which keywords you rank for find the competitiveness of those keywords on page search and then translate them over to content writing in organic in the seo search”
“Once we released SpiraTest 1.0 as a free trial (using AdWords paid search to create some initial demand), we quickly realized that users would have lots of questions and suggestions for features.”
“E-Commerce, SEO and SEM Gave Global Reach 8:23 - 11:43”
“you go from founder sales to professional sales. And we made that jump and it was rocky.”
“Ninety percent of that revenue has come from deals that we sold directly and we are looking to get additional revenue lift from our revamped partner program that we relaunched in 2021.”
“market it online with online ads like Google AdWords and basic SEO. And really with no Salesforce and not much other than AdWords and some SEO that was easier then, we got to the first 100k or so, really all direct online, make it happen inbound, no cold calling, no outbound email, no LinkedIn, n...”
“When we first launched Inflectra and our Spira products, social media was in its infancy, so we focused first on paid search channels (AdWords, Bing, etc.) and B2B industry listings that were appropriate to our product category.”
“We could have hired an outbound sales person to do outbound and then had the opt to an inbound person to do the demo and all the technical stuff. ... So now most of what we have that works best is having a relationship person paired with a more technical person.”
“Growth has been driven by a combination of expansion into adjacent buying points within existing accounts, referral-based selling as consultants move between organizations, and partnership-sourced deals.”
“we are looking at exploring a more formal outbound motion, which we've kind of not done for a long time. That's one lever of growth.”
“We changed it to per industry. So when you sign up for us because of the discontinuity. So what happened is you bought product one. I get to know you, know your problems, hand you off to product to person two, hand you off to customer success. So we've gone to an account management model by indus...”
“as well as referrals and partnerships. So finding working with partners at Broadus Deals and finding more deals with them, and then obviously looking at larger customers and finding adjacent buying points or following referrals where, you know, oftentimes people are consultants. They move from or...”
“And then we have a referral system that we track inbound referrals and they refer things to us and it goes into our CRM. So we now have deals that not just come from our inbound marketing channel, but also might come through our partner channel.”
“as well as referrals and partnerships. ... following referrals where oftentimes people are consultants, they move from organization to organization, and they bring us into those organizations. And that's been a large part of the direct sort of sales, as well as the partnership sales.”
“We've seen a lot more, ironically, despite all the online information, is personal recommendations are still probably the most... If someone comes to a personal recommendation, or they're a previous customer, those are the most qualified clients.”
“Inflectra's CEO, Adam Sandman, was featured in a Top Floor Interview ... Listen in for valuable insights ... In this podcast, Sandman shared his remarkable journey ... Sandman was interviewed on Pepe's Bar podcast.”
“Read more to access Adam's interviews, podcasts, and publications from January.”
“Join Us! To learn more about Inflectra’s software ecosystem, join us for InflectraCON 2023 in Washington, DC, on April 19-21, 2023.”
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“we've tried to go from 100% direct sales to channel sales. ... So one of the things we've tried to do is partner with consulting companies, service companies, and even some tech companies that are complementary, non-competitive products. We've built an ecosystem of those partnerships.”
“We’ve created better mechanisms for tracking the inbound deals, leads, and sales from partners so that we can better allocate our time and energy to the most productive partners.”
“In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Melissa Daley, Bob Crews and Adam Sandman, speakers at the InflectraCON 2022 State of Testing conference, about the state of testing and how to instil a culture of quality into software teams. Listen here.”
“Service integration partners and technology partners are already building AI components for the marketplace, creating an ecosystem that expands Inflectra’s capabilities without increasing development costs. This partner co-marketing strategy allows rapid innovation while maintaining focus on core...”
“Right now, Instantly. I love Instantly. We just started using that to cold emails and prospecting. It combines the best of Apollo and Zoom info and a bunch of tools, so I love Instantly.”
“Cold outreach using the tool Instantly and account-based marketing have also been deployed as prospecting tactics.”
“AWS flew in four specialists – a solution architect, partner solution architect, solution director, and innovation engineer – from Texas and other cities for a full-day workshop with Inflectra’s team. This “Working Backwards” session resulted in Project Insight, Inflectra’s next-generation AI pla...”
“We do mostly self-service sales to the opportunistic clients. We do mostly directed discovery call, demo, POC to the larger clients in the regulated space. So it does change your go-to-market.”
“We would ask potential users to look at a wireframe and tell us where they should “click” to perform a certain action...We learned from this that it is critical to adapt based on user interactions. It is not what users say that is important; it is what they do.”
“Community is your cheat code→ Surround yourself with people who believe your new story more than your old one.”
“Once we had the core digital channels in place, we looked at increasing our brand recognition... To achieve both of these goals, we started attending and sponsoring trade shows and conferences. Before 2020, we attended about 10-12 trade shows a year.”
“We also hold webinars and post links to them and other pieces of content (blogs, whitepapers) on various channels such as LinkedIn, Twitter, and Facebook.”
“And you, as a product marketer, product salesperson, product owner, you have to give all those pieces of content in every format — video, text, you name it. And you need to start thinking about where are they searching, where are they going.”
“We used to have a, and we're trying out, we're doing a lot of A-B testing around email right now and onboarding. These are warm emails. When people signed up before, we would send them a series of mobile emails over the 30-day trial experience...”
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“Adam Sandman's talk at Testing Talks Conference addressed the challenge of prioritizing software quality investments ... Adam Sandman's keynote talk at the 2024 Global Symposium challenged traditional leadership approaches ...”
“we've always had a customer forum online, but we're actually going to have someone be in charge of curating that and really growing it. So rather than seeing it just as a support outreach tool, which we've always seen it as, we're going to see it also as a SEO tool because Google is starting to f...”
“During a webinar showcasing ten new features, Sandman presented nine mission-critical updates that customers had requested, then showed the AI demo last. Nobody cared about the first nine features – everyone wanted the AI integration.”
“Well, small companies in Dubai, like anywhere, they'll buy with a credit card easy. Large companies, you've got to have an office there, a presence there. You've got to do a lot more of that in person.”
“we've started working with them on building being a partner on their marketplace where you can actually buy our software through their platform”
“Since the pandemic, we have found engagement on LinkedIn to have increased and that has become our “go-to” social network apart from YouTube, where all of our videos live.”