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Evergreen Support
Hiring B2B

Evergreen Support provides US-based customer support services handling day-to-day email requests and internal documentation for small online businesses.

evergreensupport.co · Founded 2022 · 18 public sources · Updated 5 days ago

Researched profile. Starter Story's AI research system compiled this page from 18 public sources — the founder didn't write it. Automated research can misread or misattribute a source, so treat figures as best-effort. How this works →

How Evergreen Support Grew

Customer support outsourcing for small online businesses.

How did Evergreen Support grow?

Summary of the sourced claims below

Evergreen Support grew by using pay-per-click advertising, which increased their orders. Word of mouth referrals from satisfied business owners also contributed significantly to their growth. Additionally, they gained customers through Twitter and referrals. They also sell on Amazon, which accounts for a large part of their business despite fees and advertising costs.

Channels

5 channels · grouped by how Evergreen Support grows

  • SEO

    · 1 mention
    “Yes, I think it actually helped. I didn't know what SEO was when I named it, but I do think it helped our SEO a lot because if you search for that, if you search for a Learn to Solder Kit, we are first or second that come up.”
    high

  • Word of mouth

    · 1 mention
    “That's been the big one, is we work with a business owner. They're really happy with the service we're doing. They're talking with their other business owners. ... And then they refer us.”
    high

  • Pay Per Click Advertising

    · 1 mention
    “Then in 2019, I was like, okay, let's get serious. Like, let's do some pay-per-click ads and like do some stuff. And then we started getting more orders and more orders.”
    high

  • Find Bloggers & Vloggers

    · 1 mention
    “I have gotten some customers from Twitter, but also referrals. That's been the big one, is we work with a business owner. They're really happy with the service we're doing. They're talking with their other business owners. ... They refer us.”
    high

  • Amazon

    · 1 mention
    “And Amazon takes a big cut in fees and advertising. Our profit margin is like slightly better because I do a lot of stuff in house. So maybe 20 to 25% profit margin. Good money, right? ... And Amazon takes a big cut in fees and advertising. We're an Amazon seller and that's where I do a lot of my...”
    medium

How 3,289 businesses grow

Of businesses with mapped growth channels, the share using each — Evergreen Support’s highlighted.
  • Social media
    64%
  • Referral/Word-of-mouth
    64% ◀
  • Search/SEO
    58% ◀
  • Email
    47%
  • Community
    37%
  • Content/Inbound
    35%
  • Partnerships
    32% ◀
  • Events
    24%
  • Paid ads
    23% ◀
  • Outbound/Sales
    19%
  • Press/PR
    17%
  • Marketplaces/App stores
    12% ◀
  • Podcasting
    4%
  • Influencer partnerships
    3%
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