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Canny
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Researched profile.
Starter Story's AI research system compiled this page from
28
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What Tools Canny Uses
Customer feedback platform for product improvement
Tools
21 tools · grouped by what Canny uses
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Intercom
· 3 mentions · 3 sourcesCustomer service“Added user onboarding to encourage key actions. Created a drip campaign in Intercom to encourage key actions.”
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“Last year, Intercom launched their platform. It was one of our top requested integrations.”
high“Support: Intercom’s Fin AI bot has taken over more than a third of support cases.”
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React
· 2 mentions · 2 sourcesStack“Frontend side you will find React, Redux, Webpack, Sass, ES6.”
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“Andrew used to work on the React team at Facebook, a popular web framework.”
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Baremetrics
· 1 mentionOther“Several tools can automate and simplify the calculation of ARR: Baremetrics: provides subscription analytics directly from your payment gateway, including ARR calculation.”
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chartmogul
· 1 mentionAnalytics“Several tools can automate and simplify the calculation of ARR: ChartMogul: automates your ARR and other critical SaaS metrics.”
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ClickUp
· 1 mentionProductivity“We use tools like ClickUp to outline goals for the first day and week.”
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Zuora
· 1 mentionPlatform“To tackle this, use a centralized system that automatically updates subscription changes. Make sure it includes upgrades, downgrades, and churns. Tools like Maxio or Zuora specialize in subscription management.”
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GitHub Copilot
· 1 mention“Engineering: Github Copilot – it’s like autocomplete for coding, but it can also complete large swathes of text.”
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AWS
· 1 mention“it’s all hosted in AWS, so you should guess there are EC2, CloudFront, S3, and ELB.”
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Amazon EC2
· 1 mention“it’s all hosted in AWS, so you should guess there are EC2, CloudFront, S3, and ELB.”
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Recruitee
· 1 mention“As we grew, we adopted tools like Recruitee. It helped us reach more candidates and streamline the hiring process.”
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CozyCal
· 1 mention“We use CozyCal to make scheduling demos easy.”
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Redux
· 1 mention“Frontend side you will find React, Redux, Webpack, Sass, ES6.”
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Sass
· 1 mention“Frontend side you will find React, Redux, Webpack, Sass, ES6.”
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Mongo
· 1 mention“in the backend Node, Mongo (mongoose), Isomorphic React.”
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Maxio
· 1 mention“Several tools can automate and simplify the calculation of ARR: Maxio: provides financial management solutions for SaaS businesses.”
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Adaptive Planning
· 1 mention“Forecasting tools like Adaptive Planning (from Workday) or Planful can simplify this process.”
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Planful
· 1 mention“Forecasting tools like Adaptive Planning (from Workday) or Planful can simplify this process.”
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Gainsight
· 1 mention“Tools like Gainsight or ChurnZero offer comprehensive customer success platforms.”
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HubSpot
· 1 mentionCrm“Platforms like Salesforce or HubSpot can help. They provide a unified view of customer interactions and financial metrics.”
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ChurnZero
· 1 mention“Tools like Gainsight or ChurnZero offer comprehensive customer success platforms.”
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Airtable
· 1 mentionProductivity“We broke out our spreadsheet (Airtable), and used a simple impact/effort formula.”
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