Social media management platform for businesses and agencies.
“Intercom integration enables them to efficiently capture feedback from support tickets using macros and templates, tying this feedback to actual MRR from existing customers.”
“we regularly delegated secondary tasks such as infrastructure, data management (with Segment), monitoring (with New Relic) and security to external service providers.”
“we remained committed to our foundational tech stack and ecosystem, which included Angular, Java, and AWS.”
“we remained committed to our foundational tech stack and ecosystem, which included Angular, Java, and AWS.”
“we regularly delegated secondary tasks such as infrastructure, data management (with Segment), monitoring (with New Relic) and security to external service providers.”
“From the beginning, we have relied on AWS cloud (my first AWS account was created in 2006!). Our approach has been to leverage as much as possible their managed services, including Platform as a Service (PaaS) and Function as a Service (FaaS) for serverless architecture.”
“After a quick installation of Rupt, they were able to identify between $70K to $100K in MRR (~$1M+ ARR) in missed revenue due to seat sharing. "Once we used Rupt, we quickly realized we were missing probably $100K MRR due to seat sharing—that was eye-opening for us." The customer support was prep...”
“To address these challenges, Agorapulse adopted Harvestr, capitalizing on its robust integrations with Salesforce and Intercom.”
“PMMs and CSMs proactively update clients on relevant roadmap developments via Planhat and Intercom.”