Hubstaff

How We Grew Our Time Tracking App To 10,000 Paying Customers

April 10th, 2019

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About
Business

Jared Brown

Founder, Hubstaff

$500K

revenue/mo

Founders

Employees

Hubstaff

hubstaff.com

from Indianapolis, Indiana, USA

started August 2013

$500,000

revenue/mo

Founders

Employees

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Hello! Who are you and what business did you start?

Hi, my name is Jared Brown and I am a co-founder of Hubstaff. We started the company eight years ago to build a time tracking tool that included “proof of work”. The initial goal was to solve the issue of non-developer owners and managers not knowing how long development tasks should take and feeling helpless when they suspected the freelancers they hired were billing them for more hours than they were actually working.

At the time there were very few software tools that could provide proof that the freelancer was working. The “proof of work” usually takes the form of screenshots or other forms of activity tracking via a desktop app. We have settings that let you turn any aspect of the monitoring on or off. A lot of customers nowadays are coming to us because we’re one of the most robust general time tracking solutions on the market and they don’t even use the monitoring features.

We were fortunate in that there was a strong need for this product from the very beginning and that there was a lot of search volume that was ready to be captured by someone. The pain point is so great for our customers that they’re literally waking up in the morning after a...

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