How Two Founders Turned Tiledesk Into a No-Code Chatbot Success
Who is Michele Pomposo?
Michele Pomposo, co-founder of Tiledesk, has over a decade of international experience in corporate environments, startups, and scale-ups, specializing in designing multichannel customer journeys since 2018.
What problem does Tiledesk solve?
Tiledesk helps businesses handle customer support 24/7 by using easy-to-create chatbots, reducing the need for constant human involvement and preventing potential lost leads.
TileDesk Homepage
How did Michele come up with the idea for Tiledesk?
The founders of Tiledesk identified a significant hurdle faced by many businesses: improving customer support and engagement without bogging down their teams. They observed the complexity and expense of existing chatbot development processes while working on projects for larger enterprises. Through their experiences with open-source tools like Chat21, they realized there was a gap for a tool that made creating custom chatbots both simple and accessible to non-tech users.
Before diving in, they explored and validated their concept using insights gathered while deploying complex chatbot solutions. The consistent feedback from the industry highlighted the need for a no-code...
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Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
