I Built a $20K/Month Chat Platform for Teams

May 31st, 2025

save

About
Business

Stanislav Dmitruk

Founder, Remote.Team

$20K

revenue/mo

Founders

Employees

Remote.Team

remote.team

from TA' XBIEX

started May 2023

$20,000

revenue/mo

Founders

Employees

Discover what tools recommends to grow your business!

Discover what books Stanislav recommends to grow your business!

Want more updates on Remote.Team? Check out these stories:

Who are you and what business did you start?

My name is Stanislav, and I manage the development of Remote.Team. We are developing a tool for convenient and efficient management of distributed teams. Our clients range from IT startups and digital studios to large government organizations that value speed, security, transparency and ease of communication. The thing about Remote.Team is that we combine everything you need in a single place: from chat and task management, to surveys and an online consultant widget for a website. We automate all of this routine and help businesses grow faster.

Right now, the service is making about $20k monthly.

P.S. If your remote work is an eternal chaos - come in, we'll help you put things in order!

My image

How do you come up with the idea for Remote.Team?

How did you come up with this business idea? It all started with our own pain of finding a service for collaborative work. But everywhere was the same: tasks get lost, communication is lame, it's not clear who is doing what. And then it hit us: we need 1 convenient tool that will cover all our requirements and pains, and it should not be another slack killer, but a full-fledged digital office that has everything and nothing extra.

How does it differ from your other ideas? Remote.Team is a fundamentally different level. Here we are not just automating processes, but have rethought the very principle of remote teams. We are not offering another tool to the current stack, but replacing it entirely.

What is your background? I've been managing IT products for 7 years and I know remote teams from the inside out - from development to team management. I myself went from freelancer to service desk, so I understand all the pains firsthand.

How was the idea confirmed? At first, we poured MVP and gave it to familiar teammates to poke around. When we started getting positive feedback like “guys, this is exactly what was missing!”, we realized that we were on the right track. Now there are already 100+ teams using our product.

How did you launch Remote.Team and get initial traction?

The launch of Remote.Team certainly added gray hairs to our heads, but we started with a closed beta version - offering the product to the CEOs and HR people we knew, who were always complaining about the mess in remote work. After 2 months, we gathered feedback, finalized the platform and started advertising through contextual advertising, profile communities and personal messages in linkedin. As for the reaction of the audience, there is always some skepticism: “Another task manager?”. But when people get a taste and see the level of automation of their processes, their eyes light up. The first 30 customers came in within 3 months. The first payment of $89 after 4 months came from a digital agency in Poland, they were initially working on another platform, but they raised prices on tariffs and decided to look for alternatives, that's how they came across us. The main lessons we learned: - MVP is the base. Don't wait for a perfect product, test if the basic functionality is ready, even if it works crookedly, it will help you to see if there is a future or if you need to change something. Customer feedback is the most important thing in business, because the best ideas are born from real needs.

What was the growth strategy for Remote.Team and how did you scale?

How we attract clients: - SEO, we primarily focus on search engine optimization of the website so that people looking for tools for remote work find us in search engines. - Social networks Linkedin, FB, twitter, reddit - active interaction with users, answering their questions and gently advertising the service. - Email newsletters - segmented emails help keep in touch with potential customers. - Referral program - this is an additional incentive for users to recommend our tool to friends and colleagues. We award $200 to a referrer for each referred team that met the terms of the program (30% of new clients now go by word of mouth). - Gamification of the workflow. We implemented a rating system for the most active users, allowing teams to see their achievements and receive virtual awards. The result was a 23% increase in team user engagement. Why? It's simple, because all people love recognition and rewards.

Real case study on free remote work audit: Problem: companies didn't realize how inefficiently their remote work was organized. Our solution: we offered a free audit of their processes (chats, tasks, control) to identify where up to 13 hours per week were being wasted without any benefit. After the audit, we showed them how we could fix it. Result: 1 out of 6 teams stayed with us.

Beginner's tip: Training = trust, explain how your product solves customer problems. Gamification stimulates activity, add motivational elements to the work process if possible. Don't sell functionality - sell results. And in general, the best marketing is solving a customer's real pain. If this can be done, customers will tell about you. For a template of our SEO marketing map, write in a private message - I will give you a free copy.

What were the biggest lessons learned from building Remote.Team?

What proved to be particularly workable and useful? ✅ Focus on the right product positioning and the “killer feature” Initially we wanted to make a “universal tool for collaborative remote work”, but clients didn't understand why they needed another complicated service. Then we emphasized the main advantage - “all tools in one window without switching between 10 tabs”. This became our main argument. ✅ SEO for clients' pain We promoted the queries “how to reduce the number of chats in remote work”, “why tasks in Slack and Trello are lost” instead of “the best tool for remote work”. Traffic from such queries converted 3x better.

Where we just got lucky: + During the 2020 pandemic, demand for remote working services increased 5x and we were in the right place at the right time. + The departure of many competitors to Enterprise causing the niche to become more free.

Our mistakes: - Spent 3 months on a “perfect” design that doesn't exist. - Didn't keep CAC/LTV records and for a long time the cost of a client was higher than the revenue from him.

Discover Similar Business Ideas Like Remote.Team

	Idea	Revenue
Crayo Build This	"AI tool for effortless video content creation."	$600K monthly
My AskAI Build This	AI customer support agents for SaaS businesses.	$25K monthly
aiCarousels Build This	AI-powered social media carousel creator.	$10K monthly
FounderPal Build This	AI marketing tools for Solopreneurs.	$10K monthly
Instatus Build This	"Create real-time status pages for seamless cus... "Create real-time status pages for seamless customer updates."	$24K monthly
Bank Statement ... Build This	PDF-to-CSV tool for bank statement data extract... PDF-to-CSV tool for bank statement data extraction.	$12.5K monthly
Hallow Build This	"Catholic prayer and meditation app fostering f... "Catholic prayer and meditation app fostering faith growth."	$278K monthly