How I Started A Niche Headsets-For-Loud-Environments Company

My name is Rick Farrell, and I am the owner and president of PlantTours Communications. I started this company in 2005, after previously owning and operating a business in the racing industry for 12 years.

PlantTours sells and rents both one-way and two-way communication headsets, mainly used in loud and large environments. Typically, our customers inquire about our products for events such as plant openings, factory tours, employee training, executive tours, customer tours, corporate events, and trade shows.

Over the years, we have served many different types of industries: manufacturing, food, and beverage, automotive, construction, healthcare, higher education, marketing/advertising, HVAC/plumbing, government/security, agriculture, electronics, military, financial, etc. (not limited to these).

We have been fortunate to work with some of the world’s leading brands, such as Coca-Cola, Ford, Nike, Nestle, Amazon, etc. 18 years later we are thriving, serving customers all across the United States, Mexico, Canada, Australia, and many other international countries.

Take ownership and keep moving forward. Always stick to your plan, but be able to adjust your plan when things aren’t working.