How I Built a $2.5M/Year AI Support App

July 18th, 2025
Deepak Singla
Founder, Fini AI
$190K
revenue/mo
2
Founders
8
Employees
Fini AI
from Amsterdam
started June 2022
$190,000
revenue/mo
2
Founders
8
Employees
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Who are you and what business did you start?

I’m Deep, co-founder of Fini, an Agentic AI support platform for enterprise and growth-stage B2C companies, especially in fintech, e-commerce, and healthcare. Fini automates 80% of support issues, saving 50% in costs and boosting CSAT by 10%. Before Fini, I led customer experience at Uber and saw how human-led support doesn’t scale. So we built Fini: AI agents that think, reason, and act like humans would; handling complex queries across chat, and email.

What makes Fini unique is our RAGless architecture, Agentic AI Knowledge Store (knowledge built for AI agents), and Agentic execution framework, which lets our AI agents take real actions (like issuing refunds, checking KYC status, or pausing subscriptions) with 98% accuracy. Today, we help companies like Atlas, Column Tax, and TrainingPeaks resolve over 500,000+ support tickets every month

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How do you come up with the idea for Fini AI?

The idea for Fini came from...

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