If there's one thing 2020 has taught us, it's that adapting to change quick in restaurants and service businesses is absolutely critical in order to survive.
However, with so much change in just one year, this has lead employees and owners feeling burnt out, fatigued, and even the desire to give up.
Sometimes, all it takes is a quote or motivational speech at the beginning of each shift to change the entire mood and mindset of your team.
We put together 200+ inspirational restaurant quotes to get your team through 2020 and beyond.
Here they are:
"Although the skills aren’t hard to learn, finding the happiness and finding the satisfaction and finding fulfillment in continuously serving somebody else something good to eat, is what makes a really good restaurant. ― Mario Batali"
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. ― Douglas Adams"
"Service which is rendered without joy helps neither the servant nor the served. But all other pleasures and possessions pale into nothingness before service which is rendered in a spirit of joy. ― Mahatma Gandhi"
"A generous heart, kind speech, and a life of service and compassion are the things which renew humanity.― The Buddha"
"Here is a simple but powerful rule: always give people more than what they expect to get. – Nelson Boswell"
"To stand apart from the competition, you must first stand together as a team." - Successories
"It is our differences that bring us together. It is our differences that make our ideas more meaningful. It is our differences that create a team that is one of a kind." - Successories
"Excellence is not a skill. It is an attitude." - Ralph Marston
"It is our attitude at the beginning of a difficult task which, more than anything else, will affect It's successful outcome." - William James
"Believe you can and you are halfway there." - Theodore Roosevelt
"The one thing that you have that no one else has is you. Your voice, your mind, your story, and your passion. Start everyday your way." - Successories
"It takes courage to step off of the familiar to embrace the new and unknown future. But when you do, the possibilities are endless." - Successories
"Excellence is the result of caring more than others think is wise, risking more than others think is safe, dreaming more than others think is practical, and expecting more than others think is possible." - Successories
"Your true character is revealed by the clarity of your convictions, the choices you make, and the promises you keep." - Successories
"When your work speaks for itself, don't interrupt." - Henry J. Kaiser
"Success is going from failure to failure without losing enthusiasm." - Winston Churchill
"Discipline is the bridge between goals and accomplishments." - Successories
"Successful is the person who has lived well, laughed often and loved much, who has gained the respect of children, who leaves the world better than they found it, who has never lacked appreciation for the earth's beauty, who never fails to look for the best in others or give the best of themselves." - Successories
"Extraordinary service is the result of anticipating the need and providing the solution before the customer requires it" - Successories
"Every morning in Africa, a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed...every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death. It doesn't matter whether you are a lion or a gazelle...when the sun comes up, you'd better be running." - Proverb
"Take the first step in faith. You don't have to see the whole staircase, just take the first step." - Martink Luther King Jr.
Do or do not. There is no try. —Yoda, The Empire Strikes Back
Very often, a change of self is needed more than a change of scene. —A.C. Benson
“Life is for service.” – Fred Rogers
“To give without any reward, or any notice, has a special quality of its own.” – Anne Morrow Lindeberg, Author and Aviator
“Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.” – Denis Waitley, Author and Motivational Speaker
“To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.” – Francois de La Rochefoucauld, Essayist
“The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker.” – Helen Keller, Author and Political Activist
“We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” – Jeff Bezos, Founder Amazon
“If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” – Jim Rohn, Author and Motivational Speaker
“Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.” – Les Brown, Author and Motivational Speaker
“Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.” – Marian Wright Edelman, Founder Children’s Defense Fund
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
“Be kind and merciful. Let no one ever come to you without coming away better and happier.” – Mother Teresa
“It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” – Patricia Fripp, Professional Keynote Speaker
“Until you understand your customers — deeply and genuinely — you cannot truly serve them.” – Rasheed Ogunlaru, Author of Soul Trader
“Inside of every problem lies an opportunity.” – Robert Kiyosaki, Author Rich Dad Poor Dad
“When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor.” – Seymour Fine, Author The Marketing of Ideas and Social Issues
“Be helpful — even if there’s no immediate profit in it.” – Susan Ward, Small Business Expert and Writer
“The purpose of business should be to make life better for people.” – Unknown
“If you love your customer to death, you can’t go wrong.” – Graham Day, Lawyer and Corporate Director
To win in the marketplace you must first win in the workplace. – Doug Conant
Every strike brings me closer to the next home run. – Babe Ruth
Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company. – Zig Ziglar
When everything seems to be going against you, remember that the airplane takes off against the wind, not with it. – Henry Ford
Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve. – Mary Kay Ash
Some companies don’t have an engagement problem, they have a hiring problem. – Bob Kelleher
If it scares you, it might be a good thing to try. – Seth Godin
Talent wins games, but teamwork and intelligence win championships. – Michael Jordan
The one thing I learned is to just give everything a shot. You don’t want to live in regret. – Chloe Kim
Formal education will make you a living; self-education will make you a fortune.– Jim Rohn
"Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it’s profitable. ― James Rouse"
"The sole purpose of business is service. The sole purpose of advertising is explaining the service which business renders. ― Leo Burnett"
"Joy can only be real if people look upon their life as a service and have a definite object in life outside themselves and their personal happiness.― Leo Tolstoy"
"“Men are rich only as they give. He who gives great service gets great rewards.”― Elbert Hubbard"
"Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishment toward organizational objectives. It is the fuel that allows common people to attain uncommon results." - Successories
"Problems become opportunities when the right people join together." - Successories
"Be strong enough to stand alone, be yourself enough to stand apart, but be wise enough to stand together when the time comes." - Successories
"Attitude is a little thing that makes a big difference." - Winston Churchill
"It's not what happens to you that determines how far you will go in life; it is how you handle what happens to you." - Zig Ziglar
"Take time out every day to be thankful for the people in our lives that drive us toward the path of success and for those that have helped us get to where we are today. Have an attitude of gratitude." - Successories
"We can't solve problems by using the same kind of thinking we used when we created them." - Einstein
"In the confrontation between the river and the rock, the river always wins...not through strength but by perseverance." - Successories
"Do what you know is right...always. With commitment to your deepest convictions you stand tall against time and tide." - Successories
"True strength is not in showing the world how strong you are but having the strength to win the battles the world knows nothing about." - Successories
"Well done, is better than well said." - Benjamin Franklin
"Some people want it to happen, some wish it would happen, others make it happen." - Michael Jordan
"It is attitude, not circumstance, that makes success possible in even the most unlikely conditions." - Successories
"Leadership is about capturing the imagination and enthusiasm of your people with clearly defined goals that cut through the fog like a beacon in the night." - Successories
"Accountability is paramount. It is easy to dodge responsibilities, but regardless of conditions the consequences of avoidance cannot be dodged." - Successories
"Change is life giving. It helps us grow into someone greater than we already are." - Successories
If I had nine hours to chop down a tree, I’d spend the first six sharpening my axe. —Abraham Lincoln
If something is wrong, fix it now. But train yourself not to worry, worry fixes nothing. — Ernest Hemingway
Follow your passion, stay true to yourself, never follow someone else’s path unless you’re in the woods and you’re lost and you see a path then by all means you should follow that. —Ellen Degeneres
“To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies.” – Colleen Barrett, Southwest Airlines President Emerita
“There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them!” – Ben Cohen, Co-Founder Ben & Jerry’s
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Don Alden Adams, President Watch Tower Bible and Tract Society of Pennsylvania
“What do we live for if not to make life less difficult for each other?” – George Eliot, Novelist
“Most people spend more time and energy going around problems than in trying to solve them.” – Henry Ford, Founder Ford Motor Company
“Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?” – Jeffrey Gitomer, Author and Professional Speaker
“The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.” – Kerry Stokes, Chairman of the Seven Network
“One of the deep secrets of life is that all that is really worth doing is what we do for others.” – Lewis Carroll, Writer and Mathematician
“Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle, Success Coach
“Every company’s greatest assets are its customers, because without customers there is no company.” – Michael LeBoeuf, Business author and former management professor
“Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses.” – Napoleon Hill, Author “Think and Grow Rich”
“When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it.” – Bear Bryant, Former College Football Player and Coach
“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc, Founder McDonald’s
“There are no traffic jams along the extra mile.” – Roger Staubach, Former NFL Quarterback
“Seek first to understand. Then to be understood.” – Stephen Covey, Author “The Seven Habits of Highly Effective People”
“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” – Tom Peters, Best-Selling Author
“Profit is the applause you get for taking care of your customers and creating a motivating environment for your employees.” – Unknown
“What helps people, helps business.” – Leo Burnett, Advertising Executive
When people are financially invested, they want a return. When people are emotionally invested, they want to contribute. – Simon Sinek
We must all learn not only to not fear change, but to embrace it enthusiastically and, perhaps even more important, encourage and drive it. – Tony Hsieh
If you don’t stand for something, you’ll fall for anything. – Malcolm X
You can have all the potential in world, but unless you have confidence, you have nothing. – Tyra Banks
The strength of the team is each individual member. The strength of each member is the team. – Phil Jackson
Opportunity is missed by most people because it is dressed in overalls and looks like work. – Thomas Edison
If you don’t give people a chance to fail, you won’t innovate. If you want to be an innovative company, allow people to make mistakes.– Indra Nooyi
In theory, theory and practice are the same. In practice, they are not. – Albert Einstein
Often any decision, even the wrong decision, is better than no decision.– Ben Horowitz
Getting the right people and the right chemistry is more important than the right idea.– Ed Catmull
"Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible. You notice it only when something goes wrong. ― Dana Spiotta"
"“When you are able to shift your inner awareness to how you can serve others, and when you make this the central focus of your life, you will then be in a position to know true miracles in your progress toward prosperity.” ― Wayne W. Dyer"
"Earn your success based on service to others, not at the expense of others. ― H. Jackson Brown, Jr."
"The path to your own happiness is usually found in service.― Jonathan Lockwood Huie"
"The customer experience is the next competitive battleground. – Jerry Gregoire"
"Great things are done by a series of small things brought together" - Vincent Van Gogh
"The strength of the team is in each individual member... the strength of each member is in the team." - Successories
"Stand together as a team. With integrity, vision, and determination together you will succeed where others cannot." - Successories
"A positive attitude causes a chain reaction of positive thoughts, events and outcomes. It is a catalyst...a spark that creates extraordinary results." - Successories
"The day is what you make it! So why not make it a great one?" - Steve Schulte
"Keep your face to the sun and you cannot see the shadows" - Helen Keller
"The secret of change is to focus all of your energy, not on fighting the old, but on building the new." - Socrates
"Take the initiative and lead the way. You can make the difference." - Successories
"Excellence is never an accident; it is the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities." - Successories
"Each day begins with new hope. Make today a day filled with a commitment to excellence." - Successories
"Success means doing the best we can with what we have. Success is the doing, not the getting; in the trying, not the triumph. Success is a personal standard, reaching for the highest that is in us, becoming all that we can be." - Zig Ziglar
"Approach every challenge with a level head, unwavering focus and a determination to light the way for others to succeed." - Successories
"The road to success is sometimes long and arduous. It takes unwavering commitment and a will to succeed in order to complete the journey." - Successories
"A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. A person does not set out to be a leader, but becomes one by the quality of one's actions and the integrity of one's intent. In the end, leaders are much like eagles... they don't flock, you find them one at a time." - Successories
"The high road to service is traveled with integrity, compassion and understanding; people don't care how much we know until they know how much we care." - Successories
"Amateurs sit and wait for inspiration, the rest of us just get up and go to work." - Stephen King
Intelligence is the ability to adapt to change. —Stephen Hawking
Innovation distinguishes from a leader and a follower. —Steve Jobs
Luck is a matter of preparation meeting opportunity. —Seneca
“Strive not to be a success, but rather to be of value.” – Albert Einstein
“Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?‘” – Brian Tracy, Author and Motivational Speaker
“Men are rich only as they give. He who gives great service gets great rewards.” – Elbert Hubbard, Artist and Writer
“Sometimes one can become lost in a big company and lose sight of how what one does truly helps or impacts the end customer. If you are one of those, think of a fire brigade, a line of people passing buckets of water from one to the other from a source of water to the site of the fire. An individual in the brigade may not be able to see the end result, i.e., the water being thrown on the fire to put it out, but the contribution of the individual is indispensable to the final outcome.” – Grant Bright, Former Project Lead IBM
“Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.” – Isaac Bashevis Singer, Author
“You don’t earn loyalty in a day. You earn loyalty day-by-day.” – Jeffrey Gitomer, Author and Professional Speaker
“Face the simple fact before it comes involved. Solve the small problem before it becomes big.” – Lao Tzu, Philosopher
“Words of comfort, skillfully administered, are the oldest therapy known to man.” – Lous Nizer, Lawyer
“How you think about your customers influences how you respond to them.” – Marilyn Suttle, Success Coach
“A satisfied customer is the best business strategy of all.” – Michael LeBoeuf, Business author and former management professor
“How you think about a problem is more important than the problem itself — so always think positively.” – Norman Vincent Peale, Author The Power of Positive Thinking
“The most important thing in communication is hearing what isn’t said.” – Peter Drucker, Best-Selling Author
“People expect good service but few are willing to give it.” – Robert Gately, President Gately Consulting
“Good customer service costs less than bad customer service.” – Sally Gronow, Customer Manager Welsh Water
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.” – Steve Jobs, Co-founder Apple
“We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes — but I was passionate about customer service.” – Tony Hsieh, CEO Zappos
“Customer service is not a department, it’s an attitude!” – Unknown
“Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.” – Scott D. Cook, Founder Intuit
Tell me and I forget. Teach me and I remember. Involve me and I learn. – Benjamin Franklin
Nothing is impossible, the word itself says, “I’m possible!” – Audrey Hepburn
If you hear a voice within you say “you cannot paint,” then by all means paint and that voice will be silenced. – Vincent Van Gogh
It’s not the years in your life that count. It’s the life in your years. – Abraham Lincoln
There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. – Jack Welch
If you don’t understand, ask questions. If you’re uncomfortable about asking questions, say you are uncomfortable about asking questions and then ask anyway. It’s easy to tell when a question is coming from a good place. Then listen some more. – Chimamanda Ngozi Adichie
The only way to do great work is to love what you do. – Steve Jobs
Success is a lousy teacher. It seduces smart people into thinking they can’t lose. – Bill Gates
The three things that motivate creative people – autonomy, mastery, purpose!
You just have to keep driving down the road. It’s going to bend and curve and you’ll speed up and slow down, but the road keeps going. – Ellen Degeneres
"I’m working harder than ever now, and I’m putting on my pants the same as I always have. I just get up every day and try to do a little better than the day before, and that is to run a great restaurant with great food, great wine, and great service. That’s my philosophy.― Emeril Lagasse"
"The best way to find yourself is to lose yourself in the service of others. ― Mahatma Gandhi"
"Always render more and better service than is expected of you, no matter what your task may be. ― Og Mandino"
".. consists in giving, and in serving others. ― Henry Drummond"
"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos"
"Coming together is a beginning... Keeping together is progress... Working together is a success." - Henry Ford
"When a team of dedicated individuals makes a commitment to act as one...the sky's the limit." - Successories
"It is a fact that in the right formation, the lifting power of many wings can achieve twice the distance of any bird flying alone." - Successories
"Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." - Lou Holtz
"It's not the load that breaks you down, it's the way you carry it." - Lou Holtz
"Your attitude, almost always determines your altitude in life." - Successories
"If the only tool you have is a hammer, you tend to see every problem as a nail." - Abraham Maslow
"A leader's job is to look into the future, and to see the organization not as it is...but as it can become." - Successories
"What we can easily see is only a small percentage of what is possible. Imagination is having the vision to see what is just below the surface; to picture that which is essential, but invisible to the eye."
"The secret of getting ahead, is getting started." - Mark Twain
"Do not be embarrassed by your failures, learn from them and start again." - Richard Branson"
"Courage is rightly esteemed the first of human qualities because it is the quality which guarantees all others." - Winston Churchill
"Success is not by chance, it takes someone willing to climb a mountain full of obstacles and challenges. It may seem insurmountable from a distance, but if you imagine with all your mind and believe with all your heart, you will reach the top." - Successories
"Service is the lifeblood of any organization. Everything flows from it and is nourished by it. Customer service is not a department... it's an attitude." - Successories
"Greatness is not in where we stand, but in what direction we are moving. We must sail sometimes with the wind and sometimes against it - but sail we must and not drift, nor lie at anchor." - Oliver Wendell Holmes
"Things may come to those who wait, but only the things left by those who hustle." - Abraham Lincoln
Leaders can let you fail and yet not let you be a failure. —Stanley McChrystal
The best way out is always through. —Robert Frost
If we can challenge convention, we can solve any problem. —Josh Valman
“To keep a customer demands as much skill as to win one.” – American Proverb
“When you help others feel important, you help yourself feel important too.” – David J. Schwartz, Author and Motivational Speaker
“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway, Author and Journalist
“Happiness is a by-product of an effort to make someone else happy.” – Gretta Palmer, Author and Editor
“Courteous treatment will make a customer a walking advertisement.” – James Cash Penney, Founder J.C. Penney Stores
“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” – Jim Rohn, Author and Motivational Speaker
“Our greatest asset is the customer! Treat each customer as if they are the only one!” – Laurice Leitao, Customer Service Professional SeraCare Life Sciences
“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” – Mahatma Gandhi
“If you don’t care, your customer never will.” – Marlene Blaszczyk, Motivational Specialist
“Bottom-line obsession comes from turning the pursuit of money into a God and forgetting the real master your business serves: The Customer.” – Michael Shevack, Executive Coach
“The only certain means is to render more and better service than is expected of you, no matter what your task may be.” – Og Mandino, Author The Greatest Salesman in the World
“Never underestimate the power of the human element. Whether it’s assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty.” – Ramez Faza, Sr. Account Manager at J.D. Power and Associates
“When the customer comes first, the customer will last.” – Robert Half, Founder of Robert Half International
“The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton, Founder Walmart and Sam’s Club
“Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, read Rule 1.” – Stew Leonard’s Grocery Store Customer Policy
“A sale is not something you pursue; it’s what happens to you while you are immersed in serving your customer.” – Unknown
“You can have what you want if you help other people get what they want.” – Zig Ziglar, Author and Motivational Speaker
If you’re offered a seat on a rocket ship, don’t ask what seat! Just get on. – Sheryl Sandberg
I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough. – Marissa Mayer
Always treat your employees exactly as you want them to treat your best customers. – Stephen R Covey
When I let go of what I am, I become what I might be. – Lao Tzu
Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune. – Sam Walton
You can’t let your failures define you. You have to let your failures teach you. – Barack Obama
The first thing that has to be recognized is that one cannot train someone to be passionate–it’s either in their DNA or it’s not. – Richard Branson
Continuous improvement is better than delayed perfection. – Mark Twain
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty. – Winston Churchill
You can’t use up creativity. The more you use, the more you have. – Maya Angelou