6 Virtual Call Center Business Success Stories [2023]
Do you enjoy helping people and talking on the phone? If you want a business that provides flexibility regarding working location and time, consider starting a virtual call center business.
A virtual call center can be a lucrative low capital and a work-from-home business. Here is a list of what you need to start a virtual call center business:
- Select a specialty area/niche
- Buy computers and call center software
- Find clients
- Focus on growing your business
When starting a virtual call center business, some clients may require you to use their defined call center software.
Here are some real life success stories of starting a virtual call center business:
1. Virtual Latinos ($4.2M/year)
Jaime Nacach (from San Diego, California, EE. UU.) started Virtual Latinos over 5 years ago.
Hello, my name is Jaime Nacach, I was born in Mexico and currently live in the beautiful city of San Diego, California. I’m a marketing strategist with a huge passion for technology. Four years ago, I decided to create a new company named Virtual Latinos. I wanted it to be a company that offered services that were beneficial to everyone involved. We call it a Win-Win-Win situation.
2. knowlarity
Knowlarity is a leading cloud telephony solution provider with virtual number, IVR, toll free number, call center software, and API solutions. Get Unlimited calling plan starting @1999!
- Website traffic: 210K/month
- Business rank: #19.6K
Check out their full website ➜
Learn more about starting a virtual call center business:
Where to start?
-> How much does it cost to start a virtual call center business?
-> Pros and cons of a virtual call center business
Need inspiration?
-> Examples of established virtual call center business
Other resources
4. CallHippo
The cloud-based Intelligent virtual phone system for business & enterprise offers local and toll-free phone numbers for 50+ countries in 3 minutes.
- Website traffic: 220K/month
- Business rank: #26K
Check out their full website ➜
5. CallTools
Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.
- Website traffic: 180K/month
- Business rank: #63.5K
Check out their full website ➜
Hey! 👋 I'm Pat Walls, the founder of Starter Story.
Get our 5-minute email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
"An amazing network of founders that truly want to help each other grow their business."