Unlock the secrets to 7-figure online businesses Special offer: Join Starter Story

6 Virtual Call Center Business Success Stories [2023]

6 Virtual Call Center Business Success Stories [2023]
Start A Virtual Call Center Business

Do you enjoy helping people and talking on the phone? If you want a business that provides flexibility regarding working location and time, consider starting a virtual call center business.

A virtual call center can be a lucrative low capital and a work-from-home business. Here is a list of what you need to start a virtual call center business:

  • Select a specialty area/niche
  • Buy computers and call center software
  • Find clients
  • Focus on growing your business

When starting a virtual call center business, some clients may require you to use their defined call center software.

Here are some real life success stories of starting a virtual call center business:

1. Virtual Latinos ($4.2M/year)

Jaime Nacach (from San Diego, California, EE. UU.) started Virtual Latinos over 5 years ago.

Revenue
$350K / month
Team
1 founders / 73 employees

Case Study

Hello, my name is Jaime Nacach, I was born in Mexico and currently live in the beautiful city of San Diego, California. I’m a marketing strategist with a huge passion for technology. Four years ago, I decided to create a new company named Virtual Latinos. I wanted it to be a company that offered services that were beneficial to everyone involved. We call it a Win-Win-Win situation.

how-i-started-a-4-2m-year-latino-virtual-assistant-platform-over-2-000-va-s

2. knowlarity

Knowlarity is a leading cloud telephony solution provider with virtual number, IVR, toll free number, call center software, and API solutions. Get Unlimited calling plan starting @1999!

  • Website traffic: 210K/month
  • Business rank: #19.6K

Check out their full website ➜

Learn more about starting a virtual call center business:

Where to start?

-> How much does it cost to start a virtual call center business?
-> Pros and cons of a virtual call center business

Need inspiration?

-> Examples of established virtual call center business

Other resources

4. CallHippo

The cloud-based Intelligent virtual phone system for business & enterprise offers local and toll-free phone numbers for 50+ countries in 3 minutes.

  • Website traffic: 220K/month
  • Business rank: #26K

Check out their full website ➜

5. CallTools

Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.

  • Website traffic: 180K/month
  • Business rank: #63.5K

Check out their full website ➜

Pat Walls,  Founder of Starter Story
Want to find more ideas that make money?

Hey! 👋 I'm Pat Walls, the founder of Starter Story.

Get our 5-minute email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.

Starter Story
Unlock the secrets to 7-figure online businesses
Dive into our database of 4,418 case studies & join our community of thousands of successful founders.
Join thousands of founders