10 Chatbot Software Success Stories [2024]
A chatbot stimulates human-like conversations with users via text messages on chat. There are different types of chatbots, including:
- Menu/Button-based
- Linguistic based
- Keyword recognition-based chatbots
- Machine Learning Chatbots
- Hybrid models
Businesses love using chatbots because of the efficiency of these apps in handling customer engagement. The chatbots use conversational language to deliver consistent answers and to help organizations achieve a consistent message to their customers.
Here are some real life success stories of starting a chatbot software:
1. Live helper chat ($90K/year)
Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays
How much they make: $90K/year
How much did it cost to start: $0
Current team size: 0
Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.
2. Boei ($30.4K/year)
Ruben, the founder of Boei, came up with the idea for his business after realizing the shortcomings of existing live chat solutions. He wanted to create a better alternative that would make it easier for customers to connect with companies through their preferred social channels. With his programming skills and marketing efforts, Ruben launched Boei and has seen success, including a gross profit of over $20,000 in just ten months.
How much they make: $30.4K/year
How much did it cost to start: $100
Current team size: 0
Boei is a chat widget that integrates with social channels like WhatsApp and Facebook Messenger, which has made a gross profit of over $20,000 in just ten months and has over 2,088 customers and growing.
So... can you actually make money with a chatbot software?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
3. ManyChat ($32.4M/year)
How much they make: $32.4M/year
Current team size: 203
ManyChat created by Mikael Yang in 2015 has powered over 1 billion conversations each year and 1 million businesses have selected it globally, enabling them to build Facebook Messenger and Instagram bots for marketing, sales, and support and increase revenue.
So... can you actually make money with a chatbot software?
Of course. There are millions to be made in this industry.
But how?
- Research real, profitable businesses and see exactly how much money they make.
- Study exactly what works, and what doesn’t.
- Take action, because now you have the roadmap.
Join Starter Story and build your next big thing:
4. Karma ($492K/year)
How much they make: $492K/year
Current team size:
Karma Bot, the Slack tool designed for tracking team performance and rewards, increased their monthly profits from $14k to $35k thanks to Microsoft and Slack's 500 new monthly trials and their 3% monthly churn rate.
5. SiteGPT ($180K/year)
In March of this year, Twitter got filled with a lot of AI content. So they founder started to wonder if there was any way he could make use of AI to help customers of his previous product. That’s when he thought – every one of his customers has a blog, so why not add a way for people to chat with those blogs? That’s how everything started.
His other product was doing relatively well at that time (around $4k MRR). But as he started working on this feature, he realized that the potential for this was so huge, that there wasn't any reason to limit it to his current customers. Anyone who has a website could make use of this. That’s when he decided to launch this feature as an entirely different product.
How much they make: $180K/year
How much did it cost to start: $500
Current team size: 0
This case study article is about the founder of SiteGPT, an AI chatbot platform, who started the company as a side project and achieved $15k MRR in just 6 months, overcoming challenges such as building the first version of the product and finding product-market fit.
6. AirTrackBot ($84K/year)
The idea came to the founder because he was tired of the tedious and time-consuming process task of manually checking airline websites daily, to see if fares dropped.
To solve this, he decided to create a chatbot that could automatically tracked flight prices and sent him notifications on Telegram when prices change. He was confident that many people like him could benefit from this. After a month of development, the first iteration of the product was released.
How much they make: $84K/year
How much did it cost to start: $0
Current team size: 0
AirTrack, a Telegram chatbot that tracks flight prices, has over 900,000 subscribers, generates $7,000 per month and grew from 0 to 10,000 users in its first week by strategically using chatbot catalogs, press coverage and product launch platforms like Product Hunt, Reddit, Betalist, Indie Hackers, and Hacker News.
7. FlowChat ($1.2M/year)
How much they make: $1.2M/year
How much did it cost to start: $0
Current team size: 14
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- 4,818 founder case studies
- Access to our founder directory
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- 8,628 business ideas
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- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
- 4,818 founder case studies
- Access to our founder directory
- Live events, courses and recordings
- 8,628 business ideas
- $1M in software savings
