7 Chatbot Software Success Stories [2023]

Updated: November 19th, 2023
Start A Chatbot Software

A chatbot stimulates human-like conversations with users via text messages on chat. There are different types of chatbots, including:

  • Menu/Button-based
  • Linguistic based
  • Keyword recognition-based chatbots
  • Machine Learning Chatbots
  • Hybrid models

Businesses love using chatbots because of the efficiency of these apps in handling customer engagement. The chatbots use conversational language to deliver consistent answers and to help organizations achieve a consistent message to their customers.

Here are some real life success stories of starting a chatbot software:

1. Live helper chat ($90K/year)

Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays

How much they make: $90K/year
How much did it cost to start: $0
Current team size: 0

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I Built A Live Chat Tool In My Spare Time And Now Make $90K/Year

Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.

About
Remigijus started Live helper chat over 14 years ago
Revenue
Remigijus grew the business to $7.5K/month

2. Boei ($30.4K/year)

Ruben, the founder of Boei, came up with the idea for his business after realizing the shortcomings of existing live chat solutions. He wanted to create a better alternative that would make it easier for customers to connect with companies through their preferred social channels. With his programming skills and marketing efforts, Ruben launched Boei and has seen success, including a gross profit of over $20,000 in just ten months.

How much they make: $30.4K/year
How much did it cost to start: $100
Current team size: 0

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I Built A Website Chat Tool & Grew It To $30K ARR

Boei is a chat widget that integrates with social channels like WhatsApp and Facebook Messenger, which has made a gross profit of over $20,000 in just ten months and has over 2,088 customers and growing.

About
Ruben started Boei almost 4 years ago
Revenue
Ruben grew the business to $2.54K/month
Costs
It cost Ruben $100 to start the business

So... can you actually make money with a chatbot software?

Of course. There are millions to be made in this industry.

But how?

  1. Research real, profitable businesses and see exactly how much money they make.
  2. Study exactly what works, and what doesn’t.
  3. Take action, because now you have the roadmap.

Join Starter Story and build your next big thing:

Start Now

3. ManyChat ($32.4M/year)

How much they make: $32.4M/year
Current team size: 203

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The future of chat (and interacting with your customers)

ManyChat created by Mikael Yang in 2015 has powered over 1 billion conversations each year and 1 million businesses have selected it globally, enabling them to build Facebook Messenger and Instagram bots for marketing, sales, and support and increase revenue.

About
Mikael started ManyChat almost 9 years ago
Revenue
Mikael grew the business to $2.7M/month

So... can you actually make money with a chatbot software?

Of course. There are millions to be made in this industry.

But how?

  1. Research real, profitable businesses and see exactly how much money they make.
  2. Study exactly what works, and what doesn’t.
  3. Take action, because now you have the roadmap.

Join Starter Story and build your next big thing:

Start Now

4. Karma ($492K/year)

How much they make: $492K/year
Current team size:

article

Slack Tool Karma bot Doubles to $400k ARR, Turns Down $1m Offer

Karma Bot, the Slack tool designed for tracking team performance and rewards, increased their monthly profits from $14k to $35k thanks to Microsoft and Slack's 500 new monthly trials and their 3% monthly churn rate.

About
Stas started Karma almost 8 years ago
Revenue
Stas grew the business to $41K/month