5 Chatbot Software Success Stories [2023]
A chatbot stimulates human-like conversations with users via text messages on chat. There are different types of chatbots, including:
- Menu/Button-based
- Linguistic based
- Keyword recognition-based chatbots
- Machine Learning Chatbots
- Hybrid models
Businesses love using chatbots because of the efficiency of these apps in handling customer engagement. The chatbots use conversational language to deliver consistent answers and to help organizations achieve a consistent message to their customers.
Here are some real life success stories of starting a chatbot software:
1. Live helper chat ($90K/year)
Remigijus (from Šiauliai, Lithuania) started Live helper chat almost 14 years ago.
I’m from a small country called Lithuania. I run an open Source live support application. My main customers are everybody who wants to host live support applications on their stack. Clients vary from small companies to large ones - which have hundreds of operators.
My biggest accomplishment is returning clients and how I keep relationships with them for years. It means I do something right. Not to mention the project in GitHub now has over 1.5K stars.
2. Boei ($30.4K/year)
Ruben Buijs (from Utrecht, Netherlands) started Boei over 3 years ago.
Hello everyone! My name is Ruben, and I'm the founder of Boei. I started Boei during coronavirus as an all-in-one solution to connect with your customers, even when you're not around.
The best part is connecting with my customers individually to help find the right solutions and fits for their needs. It's not only helped create a more successful relationship with each client, but I've been able to receive incredible feedback to create an even stronger program. Knowing how helpful Boei has been to my clients makes the journey completely worth it!
Learn more about starting a chatbot software:
Where to start?
-> How much does it cost to start a chatbot software?
-> Pros and cons of a chatbot software
Need inspiration?
-> Examples of established chatbot software
-> Chatbot software names
Other resources
4. ManyChat ($32.4M/year)
About a year ago I realized that no matter how much effort we’ve put into my email list, I could never double the response rate. We kept growing it, but people were not using email much. So I started looking around for solutions and I started looking at bots. Bots are basically software that communi…
Mikael Yang (from San Francisco, CA, USA) started ManyChat over 8 years ago.
Mikael Yang founded this industry-leading chatbot business named ManyChat in 2015.
ManyChat enables companies to build Facebook Messenger & Instagram bots for marketing, sales, and support, boosting ROI and revenue.
ManyChat powers 1B+ conversations annually, 1M+ businesses selected ManyChat to expand, and 190+ countries use ManyChat globally.
The goal of this business is to assist companies in expanding through the development of deep connections with their clients.
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