Premium Membership
Do you offer a free trial?

At this time, we do not offer free trials.

How do I become a premium member?

To become a premium or premium plus member, follow these steps:

(1) Choose your plan here.
(2) Input your name, email and card number.
(3) Check your email for your activiation link to login and access all premium features!"

How does the 1:1 mentorship work with premium plus?

The 1:1 mentorship is a 30-minute video call with one of our Starter Story founders.

We're excited to connect with you and hear about the business you've started, or plan to start.

We'll provide you with advice and resources from the thousands of interviews we have done.

How do I access the Lean SEO course?

In order to access Lean SEO, you must either purchase the course or become a premium plus member.

To access the first chapter of the course, head over to this link.

If you are redirected to the main page, make sure to log into your account (upper right-hand corner).

Do you offer a monthly membership?

We do not offer monthly memberships. The premium and premium plus memberships are billed annually.

Do you offer student discounts?

Yes, we do! Contact us here to get your code and learn more about our student discount.

Do you offer bulk packages for schools, organizations, and teams?

Yes! You can contact one of our team members here to discuss plans and bulk packages for your team.

What is the difference between premium and premium plus?

You can see a side-by-side comparison of our two plans here.

With premium plus, you have access to all premium features, a 1:1 mentorship, $50k+ savings in tools, and access to our Lean SEO course.

Manage Your Account
Can I upgrade my premium membership to premium plus?

Absolutely! Please contact us here to make this change.

How do I change my email address associated with my account?

If you'd like to change your email address, please submit a support request at the bottom of this page.

How do I cancel my membership?

To cancel your membership, follow these steps:

(1) Head over to your dashboard (make sure you're logged into your account)
(2) Click "Subscription"

If I cancel my subscription, will I still have access until the end of my billing cycle?

Yes, if you cancel your subscription you will have access to all premium features until the end of your billing cycle. To view the date of your billing cycle, head to this link.

I’m having trouble logging in to my account

If you are having trouble receiving your activation email to login, first check to see if the email landed in your spam.

If that's not the case, try plugging in your email one more time and wait a few minutes.

If you still can't access your account, please contact us here

Can I get an invoice for my purchase?

Yes, you can download an invoice from your dashboard, under the 'Subscription' tab. Just make sure you're logged in.

Interviews & Partnerships
How do I feature my business?

You can submit your information here.

How do I advertise my business on Starter Story?

To discuss advertising and parntership opportunities, you can contact us here.

Can't find what you're looking for?

You can get in touch with a Starter Story member using this form: