Premium Membership
Do you offer a free trial?

At this time, we do not offer free trials.

Do you offer student discounts?

Yes, we do! Contact us here to get your code and learn more about our student discount.

Do you offer bulk packages for schools, organizations, and teams?

Yes! You can contact one of our team members here to discuss plans and bulk packages for your team.

How do I become a premium member?

To become a premium member, follow these steps:

(1) Choose your plan here.
(2) Input your name, email and card number.
(3) Check your email for your activiation link to login and access all premium features!"

How does the 1:1 mentorship work with the founder plan?

The 1:1 mentorship is a 30-minute video call with one of our Starter Story founders.

We're excited to connect with you and hear about the business you've started, or plan to start.

To schedule your mentorship meeting, please reach out here.

How do I access the Lean SEO course?

To access Lean SEO, you must either purchase the course or purchase our founder plan.

To access the first chapter of the course, head over to this link.

If you are redirected to the main page, make sure to log into your account (upper right-hand corner).

Do you offer a monthly membership?

We do not offer monthly memberships. Our explore, starter and founder plans are billed annually.

What is the difference between Explore, Starter & Founder memberships?

You can see a side-by-side comparison of our three plans here.

Interviews & Partnerships
How do I advertise my business on Starter Story?

If you're interested in learning more about our various partnership opportunities, please fill out this form here.

How do I feature my business?

You can submit your information here.

Manage Your Account
Can I upgrade my membership?

Please contact us here to make this change.

How do I change my email address associated with my account?

If you'd like to change your email address, please submit a support request at the bottom of this page.

How do I cancel my membership?

To cancel your membership, follow these steps:

(1) Head over to your dashboard (make sure you're logged into your account)
(2) Click "Subscription"

If I cancel my subscription, will I still have access until the end of my billing cycle?

Yes, if you cancel your subscription you will have access to all premium features until the end of your billing cycle. To view the date of your billing cycle, head to this link.

I’m having trouble logging in to my account

If you are having trouble receiving your activation email to login, first check to see if the email landed in your spam.

If that's not the case, try plugging in your email one more time and wait a few minutes.

If you still can't access your account, please contact us here

Can I get an invoice for my purchase?

Yes, you can download an invoice from your dashboard, under the 'Subscription' tab. Just make sure you're logged in.

Can't find what you're looking for?

You can get in touch with a Starter Story member using this form: