Customers AI

How One Founder Bootstrapped Customers.ai to $3.9M and 400 Clients

February 22nd, 2025

Founded By
Larry Kim
Monthly Revenue
$325K
Founders
1
Profitable
Yes
Year Started
2018
Customer
B2B & B2C

Who is Larry Kim?

Larry Kim, the founder of Customers.ai, is a notable figure in digital marketing with a background in electrical engineering from the University of Waterloo. Before starting Customers.ai, he founded WordStream, a successful online advertising software company later acquired by Gannett for $150 million.

What problem does Customers AI solve?

Customers AI solves the problem of wasted advertising dollars by helping businesses identify and engage potential customers more effectively, making their marketing spend actually worthwhile.

How did Larry come up with the idea for Customers AI?

The idea for Customers.ai emerged from a clear observation of major inefficiencies in the traditional ad spend model while managing enormous ad budgets at WordStream. The founder noticed that millions of businesses were investing substantial amounts of money in paid advertising—specifically on platforms like Google and Meta—yet they were seeing diminishing returns on these ads due to rising costs and frequent platform changes that primarily served the ad sellers' profits over the advertisers' success.

After WordStream was acquired in 2018, the founder was motivated to address these pain points and fundamentally change the lead generation landscape. They were inspired to innovate by creating a solution that would enhance ad targeting precision and generate better quality leads, significantly improving ROI for businesses. The transition from...

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