How Hao Sheng's ChatSimple Reached 70% Lead Conversion in One Year
Who is Hao Sheng?
Hao Sheng, the founder of Chatsimple, is an expert in conversational AI with a Bachelor of Applied Science degree from the University of Toronto and has worked at Google and Cresta, bringing valuable experience from the tech industry.
What problem does Chatsimple solve?
Chatsimple helps B2B businesses turn website visitors into customers by using AI chat to answer questions and guide users, making businesses’ sites more engaging and interactive.
How did Hao come up with the idea for Chatsimple?
Hao Sheng's journey to Chatsimple began with his deep experience in conversational AI, cultivated during his time at Google and Cresta. Working on complex, large-scale chatbot solutions, he noticed a critical gap: B2B websites often failed to effectively convert visitors into engaging customers, primarily due to the one-way communication model most sites employed. This observation spurred him to rethink how businesses could interact with visitors on their sites.
Through research and validation, Hao discovered that while most B2B sites were informative, they overwhelmed visitors with too much disconnected information. As he developed the Chatsimple idea, feedback highlighted the need for an intuitive AI system that made websites interactive and...
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