Scheduling software for maid service businesses
Zenmaid initially grew through cold outreach, including cold emailing and cold calling, which helped acquire their first 100 customers. Building a website that allowed clients to book and pay directly increased visibility and became a significant lead-generating channel. They also utilized paid advertising such as Google Ads and maintained a presence on multiple marketing platforms to increase reach. Content marketing, SEO efforts, and community building through Facebook groups and events contributed to ongoing growth.
“We maintain two Facebook groups: The ZenMaid Mastermind, which welcomes everyone in the industry, and the ZenMaid Inner Circle, which is exclusive to our software users and trial members. These communities are central to the broader ZenMaid ecosystem.”
“So, yeah, well what’s funny that you asked that is so yesterday was literally the first day for our new Director of Demand Acquisition, so I’ve just hired help to come in and to properly track everything, make sure that things are in the right place and then to scale up the things that are workin...”
“We started out spending just $5 a month. a day or whatever the minimum ad spending is $5 a day on Facebook.”
“If they try to come in and compete with Zenmade on SEO, it's like, you know, I like, I take all the articles or sorry, I took all the videos from the maid summit, give them to like, you know, quality writers and then have them turned into like really, really high quality articles. So like, you kn...”
“Partway through, Roman built a website to increase visibility. This was a turning point for the business because his website became a lead-generating machine where clients booked and paid for cleaning directly on the site. His new website started receiving 1,000+ views each month with a good conv...”
“going back, you know, for, for a brief moment to this whole like, client acquisition strategy, right? You, you did obviously a lot of direct outreach first and alongside, you know, paid traffic and then, you know, a lot of SEO to get a lot more inbound.”
“My Co-Founder spent about six months coding while I jumped on the phones and was doing cold calls and cold emailing to maid services like all over the, the US. And, yeah, we essentially, we launched about six months later, brought on like maybe three, four customers at the beginning and the cold ...”
“So what we did at the beginning is we used cold email, as you guys have seen in like in the headline for this event, that cold email was the primary driver of like our first like 100 customers or so.”
“We had had Google Ads running from the very beginning, that like from day one, we had about $100 a month in Google Ads. So that’s like, one click a day, right? So very, very small amount, but I’d seen that working at my maid service and it really like, just like, “okay, we know we’re going to get...”
“We've had success with paid advertising over the years, making several classic channels work well for ZenMaid including Google, Facebook, Instagram, and Capterra.”
“We definitely tried to cast a wide net of like, I tried to make sure early on that we were essentially visible on every marketing platform. So whether it was Facebook, Google, Capterra, LinkedIn, we’re just trying to kind of be everywhere.”
“Cold email was crucial in getting our business off the ground, helping us acquire our first 100-150 users.”
“Mixed in with that was also one lucky partnership that actually came from our cold email process. It wasn't actually a cold email, it was actually like a LinkedIn outreach that was like kind of part of like the same like outreach campaign that we were doing that turned into a partnership with an ...”
“We got lucky with an early partnership that, combined with our cold email efforts, helped us reach about 200 users and created a strong foundation. Today, partnerships are central to our marketing strategy.”
“We've been creating content since the early days, documenting what works for us and other successful businesses in our space. The ZenMaid magazine (our blog) and YouTube channel are showing promising growth.”
“I made an effort to reach out, especially after we found our first partnership. I made an effort to reach out to industry influencers, to consultants, to folks like that.”
“Our newest initiative is the Filthy Rich Cleaners podcast, currently at about ten episodes. Having launched it with our established, trusted audience base, we're seeing impressive numbers and believe it will become a significant growth driver.”
“Sometime in that, in that like phase is when we began to get more of the inbound marketing working. And so, so around there, so, so it was essentially outbound for maybe the first year, year and a half, and then around 18 months in, then we began to see people coming to us, hearing about it from ...”
“Just by offering, you collect some of the social capital, even if they don't say yes, right? That me just saying, hey, Mash, can I make an intro for you to this person? Even if you go, no, the fact that I asked means you're going to think just a little bit more highly of me in your head.”
“The Maid Summit has run annually since 2018/2019. It's the world's first and largest virtual summit for Maid Service owners, which feeds into our paid ads and partnerships, enhances content marketing and strengthens the community.”
“When we did the very first maid summit, I sent out 35 invitations on Sunday night and I had 21 confirmations when I woke up on Monday morning.”
“Kate posted flyers for her house cleaning services and landed a few jobs.”
“Partway through, Roman built a website to increase visibility. This was a turning point for the business because his website became a lead-generating machine where clients booked and paid for cleaning directly on the site. His new website started receiving 1,000+ views each month with a good conv...”
“When I was starting the business, I would cold email everyone, and then everyone that I cold emailed, I would also call. At some morning when I had time or on Saturdays, I would take Adderall and just call all day.”
“We just use Yelp. Any directory. We could have used Google, but I essentially just had a VA and just said, here's a list of the 100 biggest cities in the United States. Just go in and search these locations on Yelp.”
“We actually ran paid ads for ZenMade since day one, but at a very, very small amount. So literally, because we wanted to have just a very consistent amount of traffic, but I'm always about consistency. We started out spending just $5 a month. a day or whatever the minimum ad spending is $5 a day ...”
“"The instant booking form turns our website visitors into customers consistently, which allows us to book business without a sales call."”
“If somebody tried to come in and to beat Zenmade by copying our distribution models, they would have zero chance for someone to come in and to beat Zenmade right now, they've got to come in and use Snapchat or Tik TOK or some other like social media platform that we're not active on yet to get th...”
“My Co-Founder spent about six months coding while I jumped on the phones and was doing cold calls and cold emailing to maid services like all over the, the US. And, yeah, we essentially, we launched about six months later, brought on like maybe three, four customers at the beginning and the cold ...”
“"[ZenMaid’s] cleaning business software saves us time on invoicing, payroll, scheduling, confirmation, etc. Instead of spending all day doing these tasks, ZenMaid is able to do all this in a matter of minutes with a few simple clicks. This allows me to focus on other ventures during the day, and ...”
“In 2015 is when we launched the Zenmaid mastermind. So that's when we built a community for, um, for our actual niche. So that was one of the first sort of marketing things that we did that put us on the map.”