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Text Request
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Source
Researched profile. Starter Story's AI research system compiled this page from 14 public sources — the founder didn't write it. Automated research can misread or misattribute a source, so treat figures as best-effort. How this works →
Text Request logo

How Text Request Makes Money

Business texting software for customer engagement

How did Text Request monetize?

Summary of the sourced claims below

Text Request monetizes primarily through contract-free, monthly subscription plans that require an active account. They also generate revenue by offering add-ons and upsells, such as integrations available on certain subscription tiers and additional products like a review platform that customers can add to their existing service.

Revenue sources

2 sources · grouped by how Text Request makes money

  • Recurring subscriptions

    · 4 mentions · 4 sources
    “Text Request is a contract-free, monthly subscription.”
    high
    Show 3 more quotes
    “Text Request reached $1 million in annual recurring revenue in July of 2018 and is positioned for additional growth in 2019.”
    medium
    “So at the end of this year, we hope to be right around 15 million in ARR. We crossed 10 last year, and that's what we're looking at. And number of customers, size of team? So we have about 6,000 businesses, and that can be upwards of 15,000 locations, probably 50,000 users, and we have 40 employees.”
    medium
    “All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo.”
    medium

  • Add-ons & upsells

    · 2 mentions · 2 sources
    “A fine example of that for us, we just released a review platform. And in the first month, we've had over 200 customers just added on to their product because obviously the number of reviews is driving their SEO, which is driving their map pack...”
    high
    Show 1 more quote
    “Integrations are only available on Starter and above.”
    medium

How 1,857 businesses make money

Of businesses with mapped revenue sources, the share using each — Text Request’s highlighted.
  • Recurring subscriptions
    54% ◀
  • Services & consulting
    30%
  • Physical products
    29%
  • One-time / lifetime deals
    23%
  • Affiliate / referral commissions
    15%
  • Course / training sales
    13%
  • Sponsorships & partnerships
    10%
  • Usage-based fees
    9%
  • Advertising revenue
    9%
  • Add-ons & upsells
    9% ◀
  • Marketplace commissions
    6%
  • Licensing
    2%
  • Setup / onboarding fees
    2%
  • Donations & tips
    2%
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